Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 3 h 32 min

SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 1 of its subprocessors · In window: 6 vendors listing it (15 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Anthropic · listed by 575 tracked vendors · incident: Issues with Google Play subscriptions, Sep 16 16:18 UTC Anthropic Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Anthropic · listed by 575 tracked vendors · incident: Issues with Google Play subscriptions, Sep 16 16:18 UTC Anthropic ZoomInfo · listed by 44 tracked vendors · incident: Chorus - Call Recording Issues, Sep 16 16:47 UTC ZoomInfo Orb · listed by 15 tracked vendors · incident: Dashboard loading errors for reporting-related surfaces, Sep 16 18:09 UTC Orb Airwallex US · listed by 3 tracked vendors · incident: Google Pay outage, Sep 16 16:14 UTC Airwallex US Barracuda Networks · listed by 1 tracked vendor · incident: XDR log processing for o365 and email protection is affected by an outage., Sep 16 17:42 UTC Barracuda Networks Delinea · listed by 1 tracked vendor · incident: Platform: Availability Failures and Degraded Performance, Sep 16 16:37 UTC Delinea Stripe · listed by 713 tracked vendors Stripe Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Resend · listed by 78 tracked vendors · incident: Increased latency in WebHooks, Sep 16 15:58 UTC Resend Supabase · listed by 67 tracked vendors · incident: Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2, Sep 16 17:53 UTC Supabase Nebius · listed by 12 tracked vendors · incident: [eu-west1] Metrics for resources in this region are partially unavailable, Sep 16 16:52 UTC Nebius LeanData · listed by 9 tracked vendors · incident: Bookit Partial Server Outage, Sep 16 17:30 UTC LeanData FastSpring · listed by 8 tracked vendors · incident: Google Pay Disruption, Sep 16 16:20 UTC FastSpring Whatfix · listed by 3 tracked vendors · incident: Investigating – Intermittent P2P Failures, Sep 16 16:30 UTC Whatfix AppOmni · listed by 0 tracked vendors · incident: Destination Delivery Delays, Sep 16 15:59 UTC AppOmni Mergify · listed by 0 tracked vendors · incident: Delayed pull request processing, Sep 16 16:31 UTC Mergify OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Anthropic subprocessor of Twilio, SendGrid, Segment Issues with Google Play subscriptions ↗ no impact stated −10 min 32 min
Airwallex US lists Twilio Google Pay outage ↗ minor −13 min 29 min
Delinea lists Twilio Platform: Availability Failures and Degraded Performance ↗ major +10 min 1 h 55 min
ZoomInfo lists Twilio, Segment Chorus - Call Recording Issues ↗ minor +19 min 1 h 48 min
Barracuda Networks lists Twilio XDR log processing for o365 and email protection is affected by an outage. ↗ major +1 h 15 min 3 h 15 min
Orb lists Twilio Dashboard loading errors for reporting-related surfaces ↗ minor +1 h 41 min 21 h 53 min
Resend lists Stripe, Anthropic (2 hops) Increased latency in WebHooks ↗ minor −29 min 5 min
AppOmni lists Sentry, Zendesk (2 hops) Destination Delivery Delays ↗ minor −28 min 5 h 27 min
FastSpring lists Sentry, GoCardless (2 hops) Google Pay Disruption ↗ major −7 min 41 min
Whatfix lists Anthropic, Salesforce (2 hops) Investigating – Intermittent P2P Failures ↗ minor +2 min 2 h 30 min
Mergify lists Stripe, Sentry (2 hops) Delayed pull request processing ↗ minor +3 min 1 h 10 min
Nebius lists HubSpot, Sentry (2 hops) [eu-west1] Metrics for resources in this region are partially unavailable ↗ major +25 min 1 h 28 min
Signicat lists MongoDB, Mailchimp (2 hops) Incident on 3rd party service - ID-Porten and Data Verification source freg ↗ minor +28 min —
LeanData lists Salesforce, New Relic (2 hops) Bookit Partial Server Outage ↗ major +1 h 3 min 26 h 33 min
Contentstack lists MongoDB (2 hops) Contentstack – Azure EU – Publishing and Webhook Delays ↗ minor +1 h 13 min 1 h 25 min
Supabase lists HubSpot, Sentry (2 hops) Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 ↗ minor +1 h 26 min 2 h 42 min

Incidents

minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 37 161 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 35 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 17 150 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 28 154 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 9 28 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 45 1,017 minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 457 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 29 1,163 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 17 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 669 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 150 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 150 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 354 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 58 372 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major Retell AI Call service disruption Sep 17 01:15 19 min 7 67 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 12 66 1no impact stated Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 30 minor Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor Notion· Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 161 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 713 1,636 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 815 1,881 6

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