Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 2 h 47 min

Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML

Listed as a subprocessor by 814 tracked vendors · 1,870 within 2 hops · In window: 2 of its subprocessors · In window: 1 vendor listing it (6 within 2 hops)

Twilio · SendGrid · Segment · listed by 474 tracked vendors Twilio · SendGrid · SegmentGrafana · listed by 54 tracked vendors · incident: Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0), Sep 12 23:00 UTC GrafanaSinch · listed by 28 tracked vendors · incident: Delivery Issue Bolivia - Tigo, Sep 12 21:45 UTC SinchZendesk · listed by 382 tracked vendors Stripe · listed by 716 tracked vendors Fly.io · listed by 15 tracked vendors · incident: Network issues in US West Coast, Sep 12 21:22 UTC Fly.ioLinear · listed by 91 tracked vendors LangChain · listed by 53 tracked vendors Anthropic · listed by 561 tracked vendors FreedomPay · listed by 3 tracked vendors · incident: Alert: Barclays Payments Europe Processing Issues, Sep 12 21:05 UTC FreedomPayCloudflare · listed by 593 tracked vendors posthog · listed by 237 tracked vendors Fivetran · listed by 146 tracked vendors Pendo · listed by 146 tracked vendors HubSpot · listed by 472 tracked vendors Mixpanel · listed by 168 tracked vendors Deepgram · listed by 70 tracked vendors Hex · listed by 42 tracked vendors Sentry · listed by 458 tracked vendors Salesforce · listed by 497 tracked vendors Supabase · listed by 68 tracked vendors Merge API · listed by 59 tracked vendors Clearbit · listed by 36 tracked vendors Datadog · listed by 414 tracked vendors Mailgun · listed by 238 tracked vendors OpenRouter · listed by 46 tracked vendors Modal · listed by 40 tracked vendors Intercom · listed by 368 tracked vendors OpenAI · listed by 788 tracked vendors Atlassian · listed by 297 tracked vendors SoundStack · listed by 0 tracked vendors · incident: Internet Connectivity Instability, Sep 12 21:08 UTC SoundStackAkamai · listed by 43 tracked vendors Confluent · listed by 38 tracked vendors Okta · listed by 276 tracked vendors Elasticsearch · listed by 129 tracked vendors · incident: Delayed Metrics in Cloud Console - GCP us-east4, Sep 12 23:21 UTC ElasticsearchSkyhigh Security · listed by 0 tracked vendors · incident: SKI-381 - Incident - Network latency observed in Los Angeles PoP, Sep 12 21:02 UTC Skyhigh SecuritySkyhigh Security · listed by 0 tracked vendors · incident: SKI-381 - Incident - Network latency observed in Los Angeles PoP, Sep 12 21:02 UTC Skyhigh SecurityMongoDB · listed by 225 tracked vendors Amplitude · listed by 139 tracked vendors Fastly · listed by 52 tracked vendors GitHub · listed by 209 tracked vendors ClickHouse · listed by 129 tracked vendors Zoom · listed by 179 tracked vendors LinkedIn · listed by 57 tracked vendors Vercel · listed by 169 tracked vendors Resend · listed by 76 tracked vendors Fireworks · listed by 49 tracked vendors turbopuffer · listed by 39 tracked vendors Zapier · listed by 131 tracked vendors Vanta · listed by 107 tracked vendors Hyperdoc (a.k.a. Recall.ai) · listed by 44 tracked vendors WorkOS · listed by 110 tracked vendors Pylon · listed by 90 tracked vendors Baseten · listed by 48 tracked vendors Temporal · listed by 44 tracked vendors Mailchimp · listed by 108 tracked vendors Metabase · listed by 36 tracked vendors

Incidents starting 30 min before to 2 h after

Sinch subprocessor of Twilio, SendGrid, Segment Delivery Issue Bolivia - Tigo ↗ minor +20 min 1 h 38 min
Elasticsearch subprocessor of Twilio, SendGrid, Segment Delayed Metrics in Cloud Console - GCP us-east4 ↗ major +1 h 57 min 8 h 24 min
Grafana lists SendGrid Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0) ↗ minor +1 h 35 min —
Skyhigh Security lists Okta (2 hops) SKI-381 - Incident - Network latency observed in Los Angeles PoP ↗ minor −23 min 1 h 50 min
Skyhigh Security lists Okta (2 hops) SKI-381 - Incident - Network latency observed in Los Angeles PoP ↗ minor −23 min 1 h 50 min
FreedomPay lists Anthropic, Atlassian (2 hops) Alert: Barclays Payments Europe Processing Issues ↗ minor −20 min 2 h 11 min
SoundStack lists Stripe, Atlassian (2 hops) Internet Connectivity Instability ↗ minor −16 min 4 h 9 min
Fly.io lists Stripe, Anthropic (2 hops) Network issues in US West Coast ↗ minor −2 min 49 min

Incidents

major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 216 3minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 2major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 272 2minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 828 1,916 8major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 225 2no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 2critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 3no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 1no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 772 1minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 1minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 2minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 828 1,916 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 1minor Mailgun Route delays in EU Region Sep 14 09:15 58 min 244 1,431 2no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 23 359 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 828 1,916 4minor Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 808 1major Xero ATO services may be unavailable Sep 13 23:46 4 h 5 min 32 107 1minor OpenAI Codex GitHub Review and Pull Request Failures Sep 13 09:26 27 min 805 1,967 2critical GitHub Incident with several GitHub Services Sep 13 09:16 1 h 28 min 210 1,188 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France Sep 12 22:08 2 days 828 1,916 3minor Sinch Delivery Issue Bolivia - Tigo Sep 12 21:45 1 h 38 min 29 1,181 4minor Twilio· SendGrid· Segment Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML Sep 12 21:25 2 h 47 min 828 1,916 3minor Sinch Delivery Issue - Bouygues Telecom - France Sep 12 19:53 9 h 3 min 29 1,181 4major Red Hat OpenShift Cluster Manager Database Maintenance 2026-09-19 Sep 12 19:27 15 days 8 947 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 828 1,916 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 1minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 2major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 2minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 828 1,916 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 454 1no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 2minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 805 1,967 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 120 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 2major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 2minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,035 2major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 585 1,879 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 1major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 1minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 828 1,916 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 828 1,916 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 100 1major CM.com HALO Voice - Service Disruption Sep 11 10:13 22 min 1 3 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Ireland Sep 11 10:13 4 h 42 min 828 1,916 4no impact stated Temporal Some customers in APSE region may experience incomplete responses from Temporal Cloud metrics (OpenMetrics) Sep 11 10:10 4 h 18 min 46 1,113 5minor OpenAI Elevated errors for GPT-5.6 Sol on the API Sep 11 09:08 2 h 13 min 805 1,967 7critical Snowflake INC20000213 Sep 11 07:18 6 h 324 1,939 3

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