Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 2 h 33 min

Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States

Listed as a subprocessor by 828 tracked vendors · 1,916 within 2 hops · In window: 15 vendors listing it (21 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 584 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 485 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Zapier · listed by 131 tracked vendors · incident: Zap History not displaying Zap runs, Sep 9 17:51 UTC Zapier Gong · listed by 97 tracked vendors · incident: We are currently experiencing performance degradation on Gong Anywhere Extension, Sep 9 17:57 UTC Gong monday.com · listed by 18 tracked vendors · incident: Investigating issues with Vibe app, Sep 9 18:21 UTC monday.com Demandbase · listed by 16 tracked vendors · incident: Slowness in Ad Campaigns, Sep 9 18:35 UTC Demandbase MacStadium · listed by 7 tracked vendors · incident: Hardware Outage in Atlanta, Sep 9 19:13 UTC MacStadium Sprout Social · listed by 6 tracked vendors · incident: Trellis Issue, Sep 9 18:11 UTC Sprout Social DevRev · listed by 5 tracked vendors · incident: Delayed search indexing for recently updated records, Sep 9 17:25 UTC DevRev Buildkite · listed by 3 tracked vendors · incident: Buildkite service disruption, Sep 9 19:07 UTC Buildkite Kustomer · listed by 2 tracked vendors · incident: [Kustomer Voice] Unable to Dial Outbound Calls - All PRODS, Sep 9 19:25 UTC Kustomer Buttondown · listed by 1 tracked vendor · incident: Issues with the web app, and the backlog, Sep 9 19:18 UTC Buttondown Artera · listed by 0 tracked vendors · incident: SMS Delivery Failures to AT&T in the United States, Sep 9 19:30 UTC Artera Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Financial Edge NXT - 000692249, Sep 9 18:43 UTC Blackbaud Ciptex · listed by 0 tracked vendors · incident: Voice Call Failures from a Subset of Twilio Phone Numbers to Numbers in the United States, Sep 9 17:53 UTC Ciptex Heymarket · listed by 0 tracked vendors · incident: SMS Delivery Failures from a Subset of AT&T Numbers in the United States, Sep 9 19:36 UTC Heymarket ZeroBounce · listed by 15 tracked vendors · incident: Service Disruption: Members Platform, Sep 9 18:30 UTC ZeroBounce Mailgun · listed by 244 tracked vendors Mailgun Vanta · listed by 106 tracked vendors Vanta Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Hyperdoc (a.k.a. Recall.ai) · listed by 53 tracked vendors Hyperdoc (a.k.a. Rec… Metabase · listed by 36 tracked vendors Metabase Paddle · listed by 34 tracked vendors Paddle Sinch · listed by 29 tracked vendors Sinch Coralogix · listed by 24 tracked vendors Coralogix Plivo · listed by 16 tracked vendors Plivo Chameleon Intelligent Tech · listed by 14 tracked vendors Chameleon Intelligen… Nango · listed by 12 tracked vendors Nango People Data Labs · listed by 10 tracked vendors People Data Labs Dialpad · listed by 8 tracked vendors Dialpad Rapid7 · listed by 8 tracked vendors Rapid7 Userflow · listed by 8 tracked vendors Userflow Clozd · listed by 7 tracked vendors Clozd Userlist · listed by 7 tracked vendors Userlist TaxJar · listed by 5 tracked vendors TaxJar + 13 more+ 814 more+ 1,068 more

Incidents starting 30 min before to 2 h after

DevRev lists Segment Delayed search indexing for recently updated records ↗ minor −26 min 17 h 49 min
Zapier lists Twilio Zap History not displaying Zap runs ↗ major +1 min 1 h 49 min
Ciptex lists Twilio Voice Call Failures from a Subset of Twilio Phone Numbers to Numbers in the United States ↗ minor +2 min 2 h 35 min
Gong lists Twilio We are currently experiencing performance degradation on Gong Anywhere Extension ↗ no impact stated +6 min 43 min
Sprout Social lists Segment Trellis Issue ↗ minor +20 min 22 min
monday.com lists Twilio Investigating issues with Vibe app ↗ no impact stated +30 min 18 min
Demandbase lists SendGrid Slowness in Ad Campaigns ↗ major +45 min 13 min
Blackbaud lists Twilio Active Issue Alert – Financial Edge NXT - 000692249 ↗ minor +52 min 34 min
Buildkite lists Twilio, Segment Buildkite service disruption ↗ major +1 h 16 min 6 h 46 min
MacStadium lists Twilio, Segment Hardware Outage in Atlanta ↗ major +1 h 22 min 3 h 2 min
Buttondown lists Twilio Issues with the web app, and the backlog ↗ critical +1 h 28 min 2 h 58 min
ZITADEL lists Twilio Partial Outage in the US region ↗ major +1 h 30 min 1 h 3 min
Kustomer lists Twilio [Kustomer Voice] Unable to Dial Outbound Calls - All PRODS ↗ minor +1 h 34 min 26 min
Artera lists Twilio SMS Delivery Failures to AT&T in the United States ↗ minor +1 h 40 min 3 h 22 min
Heymarket lists Twilio SMS Delivery Failures from a Subset of AT&T Numbers in the United States ↗ minor +1 h 46 min 51 min
Imperva lists Stripe, Salesforce (2 hops) [ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal ↗ minor −20 min 4 h 58 min
Baseten lists WorkOS, Mistral (2 hops) Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected** ↗ minor −8 min 6 min
FingerprintPro lists WorkOS, rollbar (2 hops) Ingress endpoint degredation ↗ minor −5 min 1 min
ZeroBounce lists Anthropic, HubSpot (2 hops) Service Disruption: Members Platform ↗ major +39 min —
Cube Dev lists Stripe, Anthropic (2 hops) Service gcp-us-central1 seems to be down ↗ no impact stated +1 h 37 min ongoing
Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +1 h 51 min 12 min

Incidents

minor dbt Labs Intermittent errors on the Discovery API Sep 10 14:28 2 h 17 min 48 516 major LiveRamp Intermittent issues impacting Connect UI Sep 10 14:23 7 min 12 99 1minor Worldpay INC0647009 - eCommerce (VAP) - iQ Reporting Sep 10 14:14 1 h 35 min 10 57 minor Instructure Slow loading and page error messages when accessing New Quizzes Sep 10 14:13 27 min 2 4 no impact stated Instructure Slow load times and Page error messages Sep 10 14:00 — 2 4 minor Hostinger· Hosting24 Degraded Server IN-1398 Performance Sep 10 13:57 6 h 37 min 1 minor dbt Labs Increased error rates associated with dbt MCP and dbt Wizard Sep 10 13:46 41 min 48 516 minor LINK Mobility Group ASA [Outremer Telecom] [Martinique, Guadeloupe and French Guiana ] Unscheduled disturbance Sep 10 13:37 5 h 24 min 5 13 minor Lovable Map and location search issues in some published projects Sep 10 13:29 3 h 25 min 1 major HashiCorp Hashicorp Linux packages GPG key rotation Sep 10 13:24 7 h 16 min 3 5 major Jamf Content Filtering Not Working Sep 10 13:18 23 min 7 8 minor Bullhorn Bullhorn Talent Platform - E-Verify intermittent issues Sep 10 12:53 30 min 2 3 minor Imperva [INC-1130] Service degradation of user management Sep 10 12:45 13 h 5 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Iliad Italy Sep 10 12:32 28 h 46 min 828 1,916 5no impact stated Fireworks Service Degradation for one of our Serverless models Sep 10 12:32 2 min 54 1,395 1minor nylas [US/EU] IMAP v3 - Message Retrieval and Webhook Degradation Sep 10 12:28 6 h 9 min 28 155 1minor Signicat Third party incident - Data verification - se-bolagsverket Sep 10 12:15 37 min 1 minor Signicat Degraded performance - MobileID Server-Side Face authentication Sep 10 12:06 21 min 1 minor Exact Exact Reeleezee – Rabobank Payment and Direct Debit Orders Not Submitted (NL) Sep 10 12:03 12 days 1 2 minor HighLevel Delay in the Contacts Sync Sep 10 12:00 2 h 2 major Tellent Recruitee Javelo SSO issues Sep 10 11:18 35 min 2 4 critical Exact Exact Online Premium – System unavailable (NL) Sep 10 10:41 38 min 1 2 critical Brevo SSO and SAML login not available Sep 10 10:29 21 min 21 28 critical Infobip United Arab Emirates - WhatsApp traffic degradation Sep 10 10:26 1 h 49 min 22 262 minor WithSecure™ Partner Portal: customer contact information unavailable, affecting ordering Sep 10 10:24 22 h 46 min 2 521 minor Plain Webhooks delivery delayed Sep 10 10:12 47 min 45 1,035 1minor Scaleway [generative-apis] - [fr-par ] - gemma4 unhealthy Sep 10 10:06 18 days 23 359 no impact stated UiPath Robot Job Failures - EU Region Sep 10 10:00 — 2 12 minor ElevenLabs EU Residency - Conversation history not showing for recent calls Sep 10 09:44 10 h 59 min 106 1,517 minor Kaseya Rocketcyber - eu.rocketcyber.com temporarily inaccessible Sep 10 09:38 13 days 2 3 minor Gladia [Europe] Pre-Recorded is in a degraded state Sep 10 09:21 6 h 44 min 8 407 no impact stated Twilio· SendGrid· Segment Console Page Loading Failures from Singapore to Twilio Sep 10 09:00 — 828 1,916 3no impact stated FYI Release 2026-09-10 Sep 10 08:58 1 min 1 major Improve Digital "Prebid Server (Improve Digital SSP)" is Down Sep 10 08:24 23 min 1 major dbt Labs State usage metrics not being ingested Sep 10 08:02 1 h 12 min 48 516 major Sinch Campaigns Stats are not available Sep 10 07:26 6 min 29 1,181 3minor Exact Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered for ABN AMRO and ING Bank (NL) Sep 10 07:10 26 h 38 min 1 2 major Lambda Labs· Lambda Issue with Cloud Services API Keys Sep 10 07:09 8 h 54 min 8 137 major Adapty Elevated API errors (EU region) Sep 10 07:04 3 h 3 min 1 major Telesign Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10) Sep 10 05:51 1 h 33 min 8 464 major AfterShip Carrier india-post is unstable - Start Time - 2026/09/10 05:46 UTC - End Time - 2026/09/10 06:22 UTC Sep 10 05:47 35 min 2 minor Tinybird Service Disruption – AWS eu-west-1 Sep 10 05:22 1 h 10 min 19 291 major Moveworks My Moveworks portal login not working Sep 10 04:48 3 h 30 min 2 229 no impact stated Bandwidth Bandwidth Local Market Impairment - 330 - Evansville, IN Sep 10 04:24 5 h 37 min 13 68 critical Bandwidth Bandwidth Local Market Impairment - 340 - DETROIT, M Sep 10 03:13 11 h 9 min 13 68 minor Amplitude We are actively investigating an issue with our realtime ingestion pipelines. Sep 10 03:07 53 min 142 724 no impact stated Notion· Notion Unexpected workspace verification banner displayed to some users Sep 10 01:36 43 min 37 164 major Elasticsearch Kibana access restored for UI-assigned Organization Owners on Hosted deployments Sep 10 01:30 21 h 131 1,257 3no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 10 01:27 18 min 828 1,916 2minor Reducto Partial degradation of Deep Split Sep 10 00:06 — 10 146

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