Third Party Index

Upstream incidents

minor· Intercom· Sep 16, 2026 11:51 UTC · 5 h 27 min

Issues with Fin for Salesforce

Listed as a subprocessor by 364 tracked vendors · 1,480 within 2 hops · In window: 5 vendors listing it (23 within 2 hops)

Incidents starting 30 min before to 2 h after

Digicert lists Intercom DigiCert Alert - CertCentral and CIS Service Degraded ↗ no impact stated −27 min 1 h 19 min

Jamf lists Intercom Fulfillment services ↗ major −20 min 3 h 24 min

Lovable lists Intercom Builds failing for some users ↗ minor −4 min 22 min

Stripo lists Intercom Degraded performance in the Stripo Web Editor ↗ major +1 h 34 min 1 h 47 min

Mindtickle lists Intercom Salesforce Sync Workflows Impacted ↗ minor +1 h 42 min 3 h 28 min

Clever lists Anthropic, MongoDB (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor −27 min 12 h 18 min

OpenGov lists OpenAI, Anthropic (2 hops) Help Center and Technical Support Outage ↗ major −13 min 7 h 31 min

Salesloft lists MongoDB (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +7 min 2 h

Luma AI lists OpenAI, Anthropic (2 hops) Ray2 increased queue times ↗ minor +8 min 13 h

Bullhorn lists OpenAI, Sentry (2 hops) Internal support platform Outage ↗ no impact stated +20 min 2 h 36 min

Aiven lists Sentry, Qualified (2 hops) Creation of new service nodes disrupted ↗ minor +30 min 13 days

Resend lists Anthropic, Attio (2 hops) High latency on General-API ↗ no impact stated +32 min —

Genetec lists MongoDB (2 hops) Login issue affecting Genetec Cloud Products / Clearance - Global ↗ critical +32 min 2 h 55 min

PowerSchool lists MongoDB (2 hops) Customer Central and PowerSchool Assistant - Intermittent Availability ↗ minor +32 min 6 h 59 min

Clerk lists OpenAI, Anthropic (2 hops) Delays in webhook delivery ↗ minor +40 min 1 h 7 min

Firmable lists Linear, Upstash (2 hops) User Management & Authentication: Delays in webhook delivery ↗ minor +52 min 59 min

DevRev lists OpenAI, MongoDB (2 hops) Platform Performance & Errors ↗ minor +53 min 45 min

Redpanda lists OpenAI, Anthropic (2 hops) Scheduled Database Maintenance ↗ no impact stated +53 min 36 min

Gorgias lists OpenAI, Sentry (2 hops) Customer sidebar search not working ↗ major +59 min 1 h 14 min

Netlify lists OpenAI, Anthropic (2 hops) Elevated Image CDN Errors ↗ minor +1 h 7 min 50 min

Elasticsearch lists MongoDB, Tines (2 hops) Elastic Support Portal unavailable ↗ major +1 h 26 min 2 h 21 min

Gong lists MongoDB (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +1 h 34 min 1 h 25 min

Rapid7 lists OpenAI, Anthropic (2 hops) Command Platform Dashboard Degradition ↗ minor +1 h 59 min 32 min

Incidents

Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major

Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 670 minor

Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major

Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated

Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 2 4 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 98 minor

Firmable User Management & Authentication: Delays in webhook delivery Sep 16 12:44 59 min 1 minor

Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 670 minor

Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 7 23 minor

Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 38 175 1 minor

Anaplan Platform Alerts Sep 16 12:24 17 min 3 17 no impact stated

Resend High latency on General-API Sep 16 12:23 — 78 225 2 minor

Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 879 no impact stated

Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor

Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 48 major

Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor

Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 364 1,480 5 minor

Lovable Builds failing for some users Sep 16 11:47 22 min 1 major

Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major

Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated

Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor

Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor

Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor

Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 516 1 minor

Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated

Apollo Salesforce Service Disruption Sep 16 11:00 — 33 170 1 minor

Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,115 1 minor

Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major

Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 669 major

Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated

Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 55 277 3 minor

Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,017 2 major

Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,391 minor

ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 132 1,406 4 no impact stated

New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 91 395 2 minor

InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 514 minor

Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 55 no impact stated

Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 713 1,636 8 no impact stated

Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 713 1,636 8 major

Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 17 148 1 minor

Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 34 major

Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 229 minor

Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1 minor

DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 89 404 minor

Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5 minor

rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 30 155 major

Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major

Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor

Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 815 1,881 30 minor

Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1