Third Party Index

Upstream incidents

minor· OpenAI· · 9 h 34 min

1% of ChatGPT Work (mobile/web) turns are failing for existing threads

Listed as a subprocessor by 788 tracked vendors · 1,905 within 2 hops · In window: 9 vendors listing it (12 within 2 hops)

OpenAI · listed by 788 tracked vendors OpenAITwilio · listed by 474 tracked vendors · incident: Voice Insights Console Dashboard Error, Sep 11 17:02 UTC TwilioCallHippo · listed by 0 tracked vendors · incident: India Calling Service Issue on Some Routes in the India Region, Sep 11 17:12 UTC CallHippoMongoDB · listed by 225 tracked vendors Gong · listed by 94 tracked vendors Looker · listed by 55 tracked vendors Pinecone · listed by 32 tracked vendors SendGrid · listed by 342 tracked vendors · incident: Voice Insights Console Dashboard Error, Sep 11 17:02 UTC SendGridOkta · listed by 276 tracked vendors DigitalOcean · listed by 88 tracked vendors Grafana · listed by 54 tracked vendors Freshworks · listed by 47 tracked vendors Segment · listed by 179 tracked vendors · incident: Voice Insights Console Dashboard Error, Sep 11 17:02 UTC SegmentWorkOS · listed by 110 tracked vendors SmartBear Software · listed by 38 tracked vendors Cohere · listed by 31 tracked vendors Supabase · listed by 68 tracked vendors · incident: Latency issues resulting in 504 errors, Sep 11 17:00 UTC SupabaseResend · listed by 76 tracked vendors Notion · listed by 13 tracked vendors · incident: Issues managing email addresses and aliases, Sep 11 17:23 UTC NotionNotion · listed by 10 tracked vendors · incident: Issues managing email addresses and aliases, Sep 11 17:23 UTC NotionHighLevel · listed by 2 tracked vendors · incident: S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google, Sep 11 16:30 UTC HighLevelJupiterOne · listed by 0 tracked vendors · incident: Elevated J1QL query execution times, Sep 11 16:35 UTC JupiterOnePhenom · listed by 0 tracked vendors · incident: Intermittent issues with Scheduling in US Production environment, Sep 11 16:23 UTC PhenomCloudflare · listed by 593 tracked vendors InfluxData · listed by 1 tracked vendor · incident: SSO Login Service Availability (other login methods not affected), Sep 11 16:32 UTC InfluxDataSnowflake · listed by 315 tracked vendors Fireworks · listed by 49 tracked vendors Svix · listed by 29 tracked vendors MaxMind · listed by 25 tracked vendors Salesforce · listed by 497 tracked vendors Stripe · listed by 716 tracked vendors ClickHouse · listed by 129 tracked vendors Elasticsearch · listed by 129 tracked vendors LinkedIn · listed by 57 tracked vendors Langfuse · listed by 33 tracked vendors HubSpot · listed by 472 tracked vendors CYPHER Learning · listed by 0 tracked vendors · incident: Custom Domain Issue, Sep 11 18:10 UTC CYPHER LearningGroq · listed by 33 tracked vendors Paddle · listed by 33 tracked vendors Sentry · listed by 458 tracked vendors Bird · listed by 39 tracked vendors Clearbit · listed by 36 tracked vendors xAI · listed by 33 tracked vendors Mistral · listed by 28 tracked vendors Datadog · listed by 414 tracked vendors Vonage · listed by 45 tracked vendors Modal · listed by 40 tracked vendors PlanetScale · listed by 30 tracked vendors Intercom · listed by 368 tracked vendors Anthropic · listed by 561 tracked vendors Vitally · listed by 30 tracked vendors Sigma · listed by 29 tracked vendors Atlassian · listed by 297 tracked vendors New Relic · listed by 88 tracked vendors Akamai · listed by 43 tracked vendors Confluent · listed by 38 tracked vendors Avalara · listed by 27 tracked vendors

Incidents starting 30 min before to 2 h after

Phenom lists OpenAI Intermittent issues with Scheduling in US Production environment ↗ minor 0 min 2 h 3 min
HighLevel lists OpenAI S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google ↗ no impact stated +7 min —
JupiterOne lists OpenAI Elevated J1QL query execution times ↗ minor +13 min 3 h 15 min
Supabase lists OpenAI Latency issues resulting in 504 errors ↗ no impact stated +37 min —
Twilio lists OpenAI Voice Insights Console Dashboard Error ↗ minor +39 min 1 h 46 min
SendGrid lists OpenAI Voice Insights Console Dashboard Error ↗ minor +39 min 1 h 46 min
Segment lists OpenAI Voice Insights Console Dashboard Error ↗ minor +39 min 1 h 46 min
Notion lists OpenAI Issues managing email addresses and aliases ↗ major +1 h 1 min 2 h 40 min
Notion lists OpenAI Issues managing email addresses and aliases ↗ major +1 h 1 min 2 h 40 min
InfluxData lists Cloudflare, Salesforce (2 hops) SSO Login Service Availability (other login methods not affected) ↗ major +10 min 2 h 54 min
CallHippo lists Twilio, HubSpot (2 hops) India Calling Service Issue on Some Routes in the India Region ↗ minor +49 min 7 h 4 min
CYPHER Learning lists HubSpot, Datadog (2 hops) Custom Domain Issue ↗ minor +1 h 47 min 1 h 11 min

Incidents

minor Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 772 1minor Xero UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Sep 14 15:08 22 h 35 min 32 107 3major Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 680 1major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 216 3minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 2major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 272 2minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 828 1,916 8major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 225 2no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 2critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 3no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 1no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 772 1minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 1minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 2minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 828 1,916 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 1minor Mailgun Route delays in EU Region Sep 14 09:15 58 min 244 1,431 2no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 23 359 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 828 1,916 4minor Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 808 1major Xero ATO services may be unavailable Sep 13 23:46 4 h 5 min 32 107 1minor OpenAI Codex GitHub Review and Pull Request Failures Sep 13 09:26 27 min 805 1,967 2critical GitHub Incident with several GitHub Services Sep 13 09:16 1 h 28 min 210 1,188 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France Sep 12 22:08 2 days 828 1,916 3minor Sinch Delivery Issue Bolivia - Tigo Sep 12 21:45 1 h 38 min 29 1,181 4minor Twilio· SendGrid· Segment Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML Sep 12 21:25 2 h 47 min 828 1,916 3minor Sinch Delivery Issue - Bouygues Telecom - France Sep 12 19:53 9 h 3 min 29 1,181 4major Red Hat OpenShift Cluster Manager Database Maintenance 2026-09-19 Sep 12 19:27 15 days 8 947 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 828 1,916 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 1minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 2major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 2minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 828 1,916 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 454 1no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 2minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 805 1,967 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 120 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 2major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 2minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,035 2major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 586 1,879 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 1major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 1minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 828 1,916 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 828 1,916 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 100 1major CM.com HALO Voice - Service Disruption Sep 11 10:13 22 min 1 3 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Ireland Sep 11 10:13 4 h 42 min 828 1,916 4

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