Third Party Index

Upstream incidents

no impact stated· Sinch· · —

Chatlayer - US and LATAM regions outage

Listed as a subprocessor by 24 tracked vendors · 1,020 within 2 hops · In window: 4 vendors listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 399 tracked vendors Sentry Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Atlassian · listed by 283 tracked vendors Atlassian Mailgun · listed by 218 tracked vendors Mailgun MongoDB · listed by 210 tracked vendors MongoDB Amplitude · listed by 131 tracked vendors Amplitude Sinch · listed by 24 tracked vendors Sinch Twilio · listed by 426 tracked vendors · incident: SMS Delivery Delays from Twilio to MASS Response Austria, Sep 23 12:53 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: SMS Delivery Delays from Twilio to MASS Response Austria, Sep 23 12:53 UTC SendGrid Segment · listed by 162 tracked vendors · incident: SMS Delivery Delays from Twilio to MASS Response Austria, Sep 23 12:53 UTC Segment Optimizely · listed by 5 tracked vendors · incident: Optimizely Graph - USEA production clusters experiencing intermittent availability issues, Sep 23 14:21 UTC Optimizely Sentry · listed by 399 tracked vendors Sentry Mailgun · listed by 218 tracked vendors Mailgun Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 28 tracked vendors Zoho Brevo · listed by 15 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys ClickSend · listed by 2 tracked vendors ClickSend Airship · listed by 1 tracked vendor Airship Everbridge · listed by 1 tracked vendor Everbridge Hexnode · listed by 1 tracked vendor Hexnode Xero · listed by 25 tracked vendors · incident: UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT), Sep 23 13:16 UTC Xero Telnyx · listed by 15 tracked vendors · incident: Intermittent 5XX responses on various API endpoints, Sep 23 13:49 UTC Telnyx Fly.io · listed by 12 tracked vendors · incident: Upstash unavailability in FRA region, Sep 23 12:42 UTC Fly.io Teamtailor · listed by 2 tracked vendors · incident: Degraded performance and intermittent errors, Sep 23 13:15 UTC Teamtailor OpenGov · listed by 0 tracked vendors · incident: Permitting & Licensing: Email Notifications are not being Sent, Sep 23 13:24 UTC OpenGov Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce HubSpot · listed by 378 tracked vendors HubSpot Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 312 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Vercel · listed by 142 tracked vendors Vercel Zapier · listed by 116 tracked vendors Zapier WorkOS · listed by 108 tracked vendors WorkOS + 26 more+ 10 more+ 976 more

Incidents starting 30 min before to 2 h after

Twilio lists Sinch SMS Delivery Delays from Twilio to MASS Response Austria ↗ minor +28 min 4 h 20 min
SendGrid lists Sinch SMS Delivery Delays from Twilio to MASS Response Austria ↗ minor +28 min 4 h 20 min
Segment lists Sinch SMS Delivery Delays from Twilio to MASS Response Austria ↗ minor +28 min 4 h 20 min
Optimizely lists Sinch Optimizely Graph - USEA production clusters experiencing intermittent availability issues ↗ minor +1 h 56 min 2 h 52 min
Fly.io lists Sentry, Mailgun (2 hops) Upstash unavailability in FRA region ↗ major +17 min 1 h 21 min
Teamtailor lists Twilio (2 hops) Degraded performance and intermittent errors ↗ no impact stated +50 min —
Xero lists Twilio, Mailgun (2 hops) UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) ↗ minor +51 min 47 h 36 min
OpenGov lists SendGrid (2 hops) Permitting & Licensing: Email Notifications are not being Sent ↗ minor +59 min 13 min
Telnyx lists Mailgun, Segment (2 hops) Intermittent 5XX responses on various API endpoints ↗ major +1 h 24 min 2 h 1 min

Incidents

major BigCommerce Inaccurate product stock on category pages Sep 23 20:16 2 h 57 min 1 major Kentik High latency in NMS Alert evaluation Sep 23 20:14 1 min 1 80 no impact stated Chronosphere WildFire EU Regulated Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 17 min 2 36 no impact stated Chronosphere WildFire Delhi Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 19 min 2 36 no impact stated Chronosphere WildFire US Native Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 18 min 2 36 no impact stated Chronosphere WildFire Eu Sovereign Cloud Service Scheduled Maintenance Sep 23 20:07 2 h 18 min 2 36 no impact stated Fastmail Replies sent using masked email addresses are bouncing Sep 23 20:00 11 h 12 min 6 13 minor Scaleway [fr-par] Qwen 3 235B saturated Sep 23 19:51 8 days 17 309 minor Twilio· SendGrid· Segment Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland Sep 23 19:34 27 h 46 min 721 1,617 8minor Bullhorn Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue Sep 23 19:13 1 h 54 min 2 3 major Fullstory Failure to load assets during playback for sessions (EU1 Data Center) Sep 23 19:00 — 84 607 2major Fly.io Partial Sprites outage Sep 23 18:44 7 h 28 min 12 126 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 23 18:43 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:42 ongoing 3 54 no impact stated Cube Dev ongoing Service Management Console and APIs seems to be down Sep 23 18:42 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Sep 23 18:35 ongoing 3 54 no impact stated Toggl Elevated API Errors Sep 23 18:23 4 min 1 2 no impact stated CircleCI· Vamp Delays in processing new signups and plan changes Sep 23 18:13 1 h 52 min 8 41 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria Sep 23 17:57 5 h 55 min 721 1,617 7no impact stated Telesign Operator Alert - Ghana (GH) - ScanCom Ltd (MTN) (620/01) - 09/23/2026 Sep 23 17:56 1 h 56 min 7 407 minor Telesign Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 09/23/26 Sep 23 17:53 2 h 32 min 7 407 major Canonical "wiki.ubuntu.com" is Down Sep 23 17:46 24 min 1 1,176 minor Dialpad Service degradation affecting some IVR Customers Sep 23 17:20 45 min 8 18 minor Cursor Investigating — Cloud Agent Dockerfile Builds Sep 23 17:14 1 h 29 min 8 24 critical Lettermint Widespread platform outage Sep 23 16:54 3 h 7 min 1 major Telnyx MMS Delivery Delays to AT&T Destinations Sep 23 16:42 3 h 12 min 15 192 minor Qualtrics Intermittent Discover Dashboard and Export API Issues for some US region instances Sep 23 16:40 28 h 16 min 19 208 1major Bandwidth AT&T MMS Incident Sep 23 16:06 3 h 56 min 12 61 1minor Tavus Image Face Training Degraded Sep 23 16:05 3 h 48 min 8 488 no impact stated Stripe Elevated API errors Sep 23 15:53 33 min 570 1,388 4no impact stated SuprSend Delay in logs Sep 23 15:44 1 h 34 min 1 2 minor ClickHouse We are investigating an issue affecting Azure eastus2 region Sep 23 15:28 30 min 126 1,231 4minor Buffer Degraded Performance Sep 23 15:26 1 h 5 min 1 no impact stated HubSpot Some HubSpot tools may be unavailable for some users Sep 23 15:05 12 min 378 903 2minor Twilio· SendGrid· Segment Voice Call Failures From a Subset of Twilio Phone Numbers to Norway Sep 23 15:02 2 days 721 1,617 6minor Moveworks Agent Studio: Plugins page not loading for some roles Sep 23 14:57 1 h 35 min 2 202 major Fly.io Elevated private networking errors Sep 23 14:47 35 min 12 126 major Automattic "Beeper" is Down Sep 23 14:28 3 min 12 129 minor Optimizely Optimizely Graph - USEA production clusters experiencing intermittent availability issues Sep 23 14:21 2 h 52 min 5 13 major Telnyx Data Connectivity Issues - IMSI1 Sep 23 14:16 4 h 29 min 15 192 minor Gladia Real-time and Pre-recorded is having issue Sep 23 14:14 1 h 32 min 5 366 major Elasticsearch Degraded Performance: Cloud Provisioning Delays Sep 23 14:04 1 h 58 min 118 1,078 3no impact stated Telnyx Elevated API timeouts and 500 errors affecting messaging endpoints Sep 23 13:50 50 min 15 192 major Telnyx Intermittent 5XX responses on various API endpoints Sep 23 13:49 2 h 1 min 15 192 minor Langfuse Elevated error rates in In App Agent Sep 23 13:36 6 min 28 228 1minor LINK Mobility Group ASA [Austria][Spusu / Mass Response] Unscheduled disturbance Sep 23 13:19 3 h 47 min 3 10 1minor Fireworks Service Degradation for GLM 5.2 US Sep 23 13:19 31 min 52 1,214 minor Files.com Syncs Delayed Sep 23 13:17 54 min 5 50

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