Third Party Index

Upstream incidents

no impact stated· Sinch· · —

Chatlayer - US and LATAM regions outage

Listed as a subprocessor by 24 tracked vendors · 1,019 within 2 hops · In window: 4 vendors listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 398 tracked vendors Sentry Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Atlassian · listed by 283 tracked vendors Atlassian Mailgun · listed by 218 tracked vendors Mailgun MongoDB · listed by 210 tracked vendors MongoDB Amplitude · listed by 131 tracked vendors Amplitude Sinch · listed by 24 tracked vendors Sinch Twilio · listed by 426 tracked vendors · incident: SMS Delivery Delays from Twilio to MASS Response Austria, Sep 23 12:53 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: SMS Delivery Delays from Twilio to MASS Response Austria, Sep 23 12:53 UTC SendGrid Segment · listed by 162 tracked vendors · incident: SMS Delivery Delays from Twilio to MASS Response Austria, Sep 23 12:53 UTC Segment Optimizely · listed by 5 tracked vendors · incident: Optimizely Graph - USEA production clusters experiencing intermittent availability issues, Sep 23 14:21 UTC Optimizely Sentry · listed by 398 tracked vendors Sentry Mailgun · listed by 218 tracked vendors Mailgun Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 28 tracked vendors Zoho Brevo · listed by 15 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys ClickSend · listed by 2 tracked vendors ClickSend Airship · listed by 1 tracked vendor Airship Everbridge · listed by 1 tracked vendor Everbridge Hexnode · listed by 1 tracked vendor Hexnode Xero · listed by 25 tracked vendors · incident: UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT), Sep 23 13:16 UTC Xero Telnyx · listed by 15 tracked vendors · incident: Intermittent 5XX responses on various API endpoints, Sep 23 13:49 UTC Telnyx Fly.io · listed by 12 tracked vendors · incident: Upstash unavailability in FRA region, Sep 23 12:42 UTC Fly.io Teamtailor · listed by 2 tracked vendors · incident: Degraded performance and intermittent errors, Sep 23 13:15 UTC Teamtailor OpenGov · listed by 0 tracked vendors · incident: Permitting & Licensing: Email Notifications are not being Sent, Sep 23 13:24 UTC OpenGov Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 510 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce HubSpot · listed by 378 tracked vendors HubSpot Datadog · listed by 377 tracked vendors Datadog Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 312 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Vercel · listed by 141 tracked vendors Vercel Zapier · listed by 116 tracked vendors Zapier WorkOS · listed by 108 tracked vendors WorkOS + 26 more+ 10 more+ 975 more

Incidents starting 30 min before to 2 h after

Twilio lists Sinch SMS Delivery Delays from Twilio to MASS Response Austria ↗ minor +28 min 4 h 20 min
SendGrid lists Sinch SMS Delivery Delays from Twilio to MASS Response Austria ↗ minor +28 min 4 h 20 min
Segment lists Sinch SMS Delivery Delays from Twilio to MASS Response Austria ↗ minor +28 min 4 h 20 min
Optimizely lists Sinch Optimizely Graph - USEA production clusters experiencing intermittent availability issues ↗ minor +1 h 56 min 2 h 52 min
Fly.io lists Sentry, Mailgun (2 hops) Upstash unavailability in FRA region ↗ major +17 min 1 h 21 min
Teamtailor lists Twilio (2 hops) Degraded performance and intermittent errors ↗ no impact stated +50 min —
Xero lists Twilio, Mailgun (2 hops) UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) ↗ minor +51 min 47 h 36 min
OpenGov lists SendGrid (2 hops) Permitting & Licensing: Email Notifications are not being Sent ↗ minor +59 min 13 min
Telnyx lists Mailgun, Segment (2 hops) Intermittent 5XX responses on various API endpoints ↗ major +1 h 24 min 2 h 1 min

Incidents

minor Xero UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) Sep 23 13:16 47 h 36 min 25 92 1no impact stated Teamtailor Degraded performance and intermittent errors Sep 23 13:15 — 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to MASS Response Austria Sep 23 12:53 4 h 20 min 721 1,617 5minor Exact Exact Officient - Export and Import issues (NL/BE) Sep 23 12:48 1 h 55 min 1 2 major Fly.io Upstash unavailability in FRA region Sep 23 12:42 1 h 21 min 12 126 no impact stated Sinch Chatlayer - US and LATAM regions outage Sep 23 12:25 — 24 1,019 4critical IDnow Service Disruption [TEST System] Sep 23 11:51 2 h 43 min 5 20 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 23 11:47 11 h 29 min 38 1,036 2no impact stated Bandwidth Messaging Insights Sep 23 11:41 1 h 13 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Countries Sep 23 10:58 9 h 12 min 721 1,617 2major Buffer Issue Connecting and Refreshing Threads Sep 23 10:52 4 h 1 min 1 minor Front [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1] Sep 23 10:38 4 h 22 min 37 633 minor GitHub Incident across several services Sep 23 10:11 18 h 44 min 184 1,039 1no impact stated EasyPost Issues with a subset of USPS Ship buy interactions Sep 23 10:06 1 h 27 min 3 4 critical Flexera Flexera One - EU - Access unavailable Sep 23 10:05 1 h 38 min 1 minor KnowBe4 Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only) Sep 23 09:52 5 h 5 min 6 major Automattic "MailPoet Shop (MailPoet)" is Down Sep 23 09:41 1 min 12 129 minor Supabase Storage search failing for restored projects Sep 23 09:31 24 h 29 min 46 380 no impact stated Sprout Social Threads Profile Connections Sep 23 09:30 2 days 6 12 no impact stated Hostinger· Hosting24 Emergency Server IN-840 Maintenance Sep 23 09:27 22 min 1 major Supabase Increased error rate in project creation and project restore Sep 23 09:21 1 h 28 min 46 380 minor OpenAI Elevated Error Rates for ChatGPT across Plus and Pro plans. Sep 23 09:13 41 min 691 1,663 10minor KnowBe4 Webforms | Partial Submission Issue (UK only) Sep 23 09:00 5 h 58 min 6 no impact stated Hostinger· Hosting24 Emergency Server US-903 Maintenance Sep 23 08:44 1 h 36 min 1 minor Cloudsmith Increase in latency for OIDC requests Sep 23 08:18 3 h 21 min 1 2 major Amplitude Export Destinations data delivery issue Sep 23 08:02 6 h 5 min 131 641 minor agorapulse Links are not displayed within Facebook posts preview Sep 23 07:19 7 h 28 min 1 2 critical Exact Exact Boekhoud Gemak - Logging in to Exact Boekhoud Gemak not possible (NL) Sep 23 07:13 5 h 15 min 1 2 critical Gladia Global Incident - Pre-Recorded / Real-Time Sep 23 07:05 1 h 4 min 5 366 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit an XBRL file from SBR Manager to Digipoort (NL) Sep 23 07:01 5 h 17 min 1 2 critical Flexera Flexera One- IT Asset Management - NAM - Service unavailable Sep 23 06:51 9 h 6 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden Sep 23 06:32 5 h 53 min 721 1,617 1minor LINK Mobility Group ASA [Sweden][Tele2] Unscheduled disturbance Sep 23 06:31 2 h 9 min 3 10 major Fly.io IPv6 Networking Issues in DFW Sep 23 06:18 5 h 57 min 12 126 major Nebius Network issues in eu-west2 Sep 23 05:20 3 h 11 min 12 580 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 23 05:17 5 h 15 min 12 61 no impact stated Bandwidth Bandwidth Local Market Impairment - 522 - Springfield, MO Sep 23 05:13 4 h 22 min 12 61 minor Imperva [INC-1143] ABP Service issue Sep 23 04:42 1 h 17 min 5 47 critical Bandwidth Bandwidth Local Market Impairment - 444 - Albany , GA Sep 23 04:12 17 min 12 61 critical GatewayAPI Experiencing issues with REST API on GatewayAPI.com Sep 23 03:56 30 min 2 3 minor Notion· Notion Real-time collaboration updates may be delayed Sep 23 03:46 7 min 31 129 major Automattic "Pocket Casts Website (Pocket Casts)" is Down Sep 23 02:57 1 h 1 min 12 129 no impact stated Zoom Service Degradation Affecting Zoom Tasks in US Region. Sep 23 01:55 21 min 162 841 2minor Sinch Delivery Issue Venezuela - Digitel Sep 23 01:53 11 h 16 min 24 1,019 no impact stated Prime Intellect Image building maintenance window active Sep 22 23:51 — 1 major Pinecone [Serverless][AWS][eu-west-1] 5xx on read requests Sep 22 23:34 57 min 27 281 minor Heap Third party integration events latency impacting some customers Sep 22 22:43 15 h 51 min 24 207 minor Resend Failing to verify new domains Sep 22 22:31 18 min 54 178 minor Telnyx Elevated MMS Failures for 10DLC 501(c)(3) Campaigns Sep 22 22:13 21 h 35 min 15 192 major OneSignal Subscription API - Creation Failures Sep 22 21:28 2 min 11 303

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