Third Party Index

Upstream incidents

no impact stated· Zoom· · 1 h 44 min

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Listed as a subprocessor by 162 tracked vendors · 839 within 2 hops · In window: 2 of its subprocessors · In window: 1 vendor listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Anthropic · listed by 507 tracked vendors · incident: Delayed credits on the Claude Platform, Oct 1 16:20 UTC Anthropic MongoDB · listed by 209 tracked vendors · incident: Trigger processing may be delayed globally, Oct 1 15:41 UTC MongoDB Amazon Web Services · listed by 1,340 tracked vendors Amazon Web Services Google Cloud · listed by 1,166 tracked vendors Google Cloud OpenAI · listed by 688 tracked vendors OpenAI Microsoft · listed by 656 tracked vendors Microsoft Stripe · listed by 569 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Twilio · listed by 425 tracked vendors Twilio Oracle · listed by 86 tracked vendors Oracle ElevenLabs · listed by 80 tracked vendors ElevenLabs Perplexity AI · listed by 21 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 162 tracked vendors Zoom Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android users, Oct 1 18:00 UTC Digicert Stripe · listed by 569 tracked vendors Stripe Zapier · listed by 116 tracked vendors Zapier LinkedIn · listed by 49 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 33 tracked vendors Dropbox Honeycomb · listed by 31 tracked vendors Honeycomb PandaDoc · listed by 30 tracked vendors PandaDoc wiz.io · listed by 26 tracked vendors wiz.io nylas · listed by 23 tracked vendors nylas Telnyx · listed by 15 tracked vendors Telnyx Together AI · listed by 14 tracked vendors Together AI Webflow · listed by 13 tracked vendors Webflow Airtable · listed by 12 tracked vendors Airtable Anthropic · listed by 507 tracked vendors · incident: Delayed credits on the Claude Platform, Oct 1 16:20 UTC Anthropic MongoDB · listed by 209 tracked vendors · incident: Trigger processing may be delayed globally, Oct 1 15:41 UTC MongoDB Clerk · listed by 28 tracked vendors · incident: Dashboard increased latency, Oct 1 16:10 UTC Clerk Sinch · listed by 24 tracked vendors · incident: Service Degradation - 10DLC Campaign Provisioning, Oct 1 16:36 UTC Sinch Greenhouse · listed by 5 tracked vendors · incident: Performance Degradation - Voice AI Interview Evaluations, Oct 1 17:12 UTC Greenhouse Quo · listed by 0 tracked vendors · incident: Calling Outage, Oct 1 17:15 UTC Quo Veracross · listed by 0 tracked vendors · incident: Service Degradation for Axiom, Portals and Authentication, Oct 1 17:37 UTC Veracross Twilio · listed by 425 tracked vendors Twilio HubSpot · listed by 377 tracked vendors HubSpot SendGrid · listed by 300 tracked vendors SendGrid Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 194 tracked vendors posthog Segment · listed by 162 tracked vendors Segment Vercel · listed by 140 tracked vendors Vercel Amplitude · listed by 131 tracked vendors Amplitude Elasticsearch · listed by 118 tracked vendors Elasticsearch WorkOS · listed by 108 tracked vendors WorkOS Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta ElevenLabs · listed by 80 tracked vendors ElevenLabs + 8 more+ 148 more+ 657 more

Incidents starting 30 min before to 2 h after

MongoDB subprocessor of Zoom Trigger processing may be delayed globally ↗ major −27 min 5 h 12 min
Anthropic subprocessor of Zoom Delayed credits on the Claude Platform ↗ minor +12 min 6 h 15 min
Digicert lists Zoom DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android users ↗ minor +1 h 51 min ongoing
Clerk lists Stripe (2 hops) Dashboard increased latency ↗ minor +2 min 14 h 18 min
Sinch lists Stripe, Userlist (2 hops) Service Degradation - 10DLC Campaign Provisioning ↗ minor +28 min 2 h 14 min
Greenhouse lists Dropbox (2 hops) Performance Degradation - Voice AI Interview Evaluations ↗ minor +1 h 4 min 2 h 9 min
Quo lists Stripe (2 hops) Calling Outage ↗ critical +1 h 6 min 53 min
Veracross lists Stripe (2 hops) Service Degradation for Axiom, Portals and Authentication ↗ minor +1 h 28 min 1 h 58 min

Incidents

major FeatureOS FeatureOS Web Platform is down Oct 1 11:46 5 min 1 2 minor Daytona Sandbox listing (GET /sandbox) Oct 1 11:35 2 h 3 min 8 21 minor Imperva [INC-1148] Imperva Management API Degradation Oct 1 11:27 20 min 5 47 minor NinjaOne SMS Service issues in Austria Oct 1 10:52 3 h 1 min 1 3 minor Twilio· SendGrid· Segment Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain Oct 1 10:40 12 h 10 min 719 1,611 4no impact stated Hostinger· Hosting24 Emergency Server 1009 Maintenance Oct 1 10:32 13 min 1 major Brevo SMS Soft Bounces Oct 1 10:19 2 h 2 min 15 20 major Buffer Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online Oct 1 10:11 2 h 26 min 1 major Box [Medium] Issue with File Requests Oct 1 10:00 — 40 376 minor Sarvam AI Content Studio experiencing issues Oct 1 09:49 28 min 1 minor Lovable Issues with image generation and editing Oct 1 09:47 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States Oct 1 09:35 3 h 9 min 719 1,611 4minor ControlUp Workflow shared forms unavailable Oct 1 09:33 28 min 1 13 minor Ory Increased latency and timeouts for Ory Identities API Oct 1 09:10 16 min 3 29 minor Exact ongoing Exact Multivers Online / Exact Boekhoud Gemak - No transactions imported via Rabobank bank link (NL) Oct 1 09:06 ongoing 1 2 minor CircleCI· Vamp Delays starting Gen 2 Docker Jobs Oct 1 09:06 1 h 39 min 8 41 minor Sumo Logic Problem with Cloud SIEM Processing in North America 2 (US2) Oct 1 09:03 38 min 27 578 critical LINK Mobility Group ASA [Spain][DigiMobil] Unscheduled disturbance Oct 1 08:47 3 h 46 min 3 10 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain Oct 1 08:32 4 h 52 min 719 1,611 4minor Auphonic Audio Processing interruption Oct 1 08:26 33 min 1 minor Veriff Our service is experiencing issues Oct 1 08:05 2 h 19 min 6 13 minor Sarvam AI Data Availability and Retention Configuration Issues in Voice Agents Oct 1 07:44 — 1 major Pendo Pairing in Mobile is Not Functional Oct 1 06:29 1 h 47 min 133 648 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 54 minor Jamf Database Issues Oct 1 06:10 1 h 6 min 7 8 minor Buildkite Small number of incoming GitHub Webhook failing Oct 1 06:10 47 min 2 4 no impact stated Sinch Post-Incident Notification - RTCx Services - US Oct 1 06:00 — 24 1,016 minor Fireworks Service Degradation for Deepseek V4.1 Flash Oct 1 05:57 7 min 52 1,207 major Canonical "ubuntu.com" is Down Oct 1 05:29 4 min 1 1,166 major Canonical "Ubuntu Security API - CVEs" is Down Oct 1 05:27 4 min 1 1,166 minor UiPath Multiple Regions - Multiple UiPath Services - Degraded Performance Oct 1 04:12 3 h 36 min 2 11 major Bitbucket Job processing and scheduling is degraded affecting multiple Atlassian products Oct 1 02:55 4 h 55 min 10 12 no impact stated Stripe Elevated API errors Oct 1 02:38 24 min 569 1,384 minor GitHub [Retroactive] Actions workflow run failures after deployment gate approvals Oct 1 02:00 — 184 1,033 no impact stated Telesign Phone ID Sim Swap Service Alert - United States Verizon Wireless Oct 1 01:22 1 h 24 min 7 406 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Oct 1 00:26 7 h 8 min 719 1,611 2minor Twilio· SendGrid· Segment Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States Sep 30 23:25 11 h 52 min 719 1,611 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Kolbi Costa Rica Sep 30 22:21 9 h 13 min 719 1,611 no impact stated ShipStation ongoing USPS Dimension Requirements Sep 30 22:19 ongoing 1 no impact stated Telesign Possible Delays Sep 30 22:15 5 min 7 406 minor dbt Labs dbt deps failures impacting private packages Sep 30 22:13 56 min 45 463 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia Sep 30 22:08 8 h 11 min 719 1,611 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Guatemala Sep 30 22:08 2 h 30 min 719 1,611 no impact stated Merge API ongoing Legacy reports-based ADP Linked Accounts syncs affected Sep 30 21:52 ongoing 59 834 minor Telesign Operator Alert - Costa Rica (CR) - Instituto Costarricense de Electricidad - ICE (712/01;02) Sep 30 21:43 2 h 47 min 7 406 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Wind Tre Italy Sep 30 21:26 3 h 45 min 719 1,611 1minor Sinch Delivery Issue Guatemala - Tigo Sep 30 21:22 3 h 12 min 24 1,016 3no impact stated Hostinger· Hosting24 Degraded Server DE-1698 Performance Sep 30 20:52 38 min 1

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