Third Party Index

Upstream incidents

minor· AssemblyAI· · 30 min

Increased turnaround times for Async Universal-3 model

Listed as a subprocessor by 51 tracked vendors · 421 within 2 hops · In window: 0 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,328 tracked vendors Amazon Web Services Google Cloud · listed by 1,155 tracked vendors Google Cloud OpenAI · listed by 684 tracked vendors OpenAI Stripe · listed by 567 tracked vendors Stripe Anthropic · listed by 502 tracked vendors Anthropic Slack · listed by 440 tracked vendors Slack Twilio · listed by 419 tracked vendors Twilio Datadog · listed by 375 tracked vendors Datadog Vercel · listed by 139 tracked vendors Vercel Pylon · listed by 87 tracked vendors Pylon DigitalOcean · listed by 68 tracked vendors DigitalOcean Fireworks · listed by 51 tracked vendors Fireworks Baseten · listed by 50 tracked vendors Baseten CrowdStrike · listed by 32 tracked vendors CrowdStrike AssemblyAI · listed by 51 tracked vendors AssemblyAI Mailgun · listed by 215 tracked vendors Mailgun Hyperdoc (a.k.a. Recall.ai) · listed by 46 tracked vendors Hyperdoc (a.k.a. Rec… Apollo · listed by 28 tracked vendors Apollo LiveKit · listed by 28 tracked vendors LiveKit Sinch · listed by 23 tracked vendors Sinch nylas · listed by 23 tracked vendors nylas Notion · listed by 20 tracked vendors Notion Pipedrive · listed by 12 tracked vendors Pipedrive Notion · listed by 11 tracked vendors Notion ClickUp™ · listed by 10 tracked vendors ClickUp™ Fireflies.AI · listed by 10 tracked vendors Fireflies.AI Dovetail · listed by 8 tracked vendors Dovetail Granola · listed by 7 tracked vendors Granola Ashby · listed by 5 tracked vendors Ashby Telnyx · listed by 14 tracked vendors · incident: Errors for K2.6 Chat Completions (Voice AI not affected), Sep 28 17:09 UTC Telnyx Sprinklr · listed by 4 tracked vendors · incident: Email Publishing Failures in Prod 8, Sep 28 17:49 UTC Sprinklr Salesforce · listed by 459 tracked vendors Salesforce Twilio · listed by 419 tracked vendors Twilio Sentry · listed by 395 tracked vendors Sentry HubSpot · listed by 376 tracked vendors HubSpot Datadog · listed by 375 tracked vendors Datadog Intercom · listed by 309 tracked vendors Intercom SendGrid · listed by 295 tracked vendors SendGrid Atlassian · listed by 277 tracked vendors Atlassian Segment · listed by 160 tracked vendors Segment Zapier · listed by 115 tracked vendors Zapier Pylon · listed by 87 tracked vendors Pylon Gong · listed by 86 tracked vendors Gong Customer.io · listed by 76 tracked vendors Customer.io Redis · listed by 45 tracked vendors Redis Retool · listed by 45 tracked vendors Retool Supabase · listed by 45 tracked vendors Supabase Calendly.com · listed by 42 tracked vendors Calendly.com ChargeBee · listed by 42 tracked vendors ChargeBee + 3 more+ 37 more+ 350 more

Incidents starting 30 min before to 2 h after

Telnyx lists Mailgun (2 hops) Errors for K2.6 Chat Completions (Voice AI not affected) ↗ major −18 min 11 min
Sprinklr lists Mailgun, Shotstack (2 hops) Email Publishing Failures in Prod 8 ↗ major +21 min 19 min
Nutshell lists WebFX (2 hops) Database Issue ↗ major +1 h 21 min 7 h 14 min

Incidents

minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 26 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 79 1,292 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 93 978 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 45 368 minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 139 667 2minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 5 361 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 710 1,593 9major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,155 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 6 22 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 115 622 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 53 678 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 47 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 31 127 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 710 1,593 8no impact stated Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 13 24 major Box [Medium] Issues with Box Notes Sep 28 10:04 27 min 40 372 major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 32 666 major Imperva [INC-1146] Service degradation of MAD (Madrid) PoP Sep 28 09:53 16 h 12 min 5 47 minor Scaleway ongoing [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported Sep 28 09:46 ongoing 17 304 critical LINK Mobility Group ASA [CGI] Unsheduled disturbance Sep 28 09:42 2 h 31 min 3 10 major Flexera Flexera One- IT Visibility- APAC - Reporting dashboards unavailable Sep 28 09:10 16 min 1 minor Kaseya Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise Sep 28 09:06 3 h 48 min 2 3 no impact stated Worldpay ongoing INC0667838 - US IVR Telephony service. Sep 28 08:59 ongoing 10 47 minor Qualys EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883] Sep 28 08:57 10 h 18 min 6 20 minor Scaleway [OBJS] pl-waw: Operations are slow Sep 28 08:49 46 h 32 min 17 304 minor InfluxData Degraded Query Performance in Azure West Europe Sep 28 08:33 11 h 46 min 2 471 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Networks in Spain Sep 28 08:26 5 h 10 min 710 1,593 5no impact stated Delinea Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks Sep 28 08:00 2 h 45 min 1 minor Snyk Snyk CLI Scans Degraded Sep 28 07:51 4 h 24 min 5 6 no impact stated Worldpay INC0667506 - Issue with a third-party acquirer, EFTPOS is resolved Sep 28 07:43 1 min 10 47 minor Imperva [INC-1145] Service degradation of multiple PoPs Sep 28 07:42 2 h 13 min 5 47 1minor Trigger.dev Run logs are being dropped Sep 28 07:20 30 min 2 critical Exact Exact Multivers Online / Exact Boekhoud Gemak - Login issues Multivers Online and Exact Boekhoud Gemak (NL) Sep 28 06:56 6 h 57 min 1 2 minor Harness.io· OverOps File Store Expression Degraded : Returning Null Sep 28 06:00 5 h 30 min 3 33 minor DevRev Login issues and slow performance in the Asia South region Sep 28 04:47 26 min 5 86 minor Pinecone [Pods][AWS][us-east-1] Write failures and high latency Sep 28 04:07 13 min 27 278 major Canonical "assets.ubuntu.com" is Down Sep 28 02:34 7 min 1 1,155 major Buildkite macOS hosted agent jobs not starting Sep 28 01:30 — 2 4 major Xero ATO services may be unavailable Sep 28 00:03 25 min 25 88 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Proximus Belgium Sep 27 23:11 6 h 19 min 710 1,593 1minor LINK Mobility Group ASA [Belgium][Proximus] Unscheduled disturbance Sep 27 23:01 4 h 29 min 3 10

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