Third Party Index

Upstream incidents

major· Salesloft· · 2 h

Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze

Listed as a subprocessor by 30 tracked vendors · 174 within 2 hops · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,368 tracked vendors Amazon Web Services Google Cloud · listed by 1,207 tracked vendors Google Cloud Microsoft · listed by 675 tracked vendors Microsoft Salesforce · listed by 470 tracked vendors Salesforce Twilio · listed by 432 tracked vendors Twilio Snowflake · listed by 310 tracked vendors Snowflake Okta · listed by 262 tracked vendors Okta MongoDB · listed by 212 tracked vendors MongoDB Mixpanel · listed by 145 tracked vendors Mixpanel Fivetran · listed by 141 tracked vendors Fivetran Pendo · listed by 139 tracked vendors Pendo Mailchimp · listed by 94 tracked vendors Mailchimp LaunchDarkly · listed by 60 tracked vendors LaunchDarkly Gainsight Software · listed by 53 tracked vendors Gainsight Software Salesloft · listed by 30 tracked vendors Salesloft LinkedIn · listed by 52 tracked vendors LinkedIn PandaDoc · listed by 31 tracked vendors PandaDoc Tinybird · listed by 16 tracked vendors Tinybird Telnyx · listed by 15 tracked vendors Telnyx Digital Realty · listed by 11 tracked vendors Digital Realty Speechmatics · listed by 11 tracked vendors Speechmatics Semrush · listed by 6 tracked vendors Semrush Lusha · listed by 5 tracked vendors Lusha Bugcrowd · listed by 3 tracked vendors Bugcrowd FreedomPay · listed by 3 tracked vendors FreedomPay Kudoboard · listed by 2 tracked vendors Kudoboard Teleport · listed by 2 tracked vendors Teleport UKG · listed by 2 tracked vendors UKG Ziflow · listed by 2 tracked vendors Ziflow Resend · listed by 54 tracked vendors · incident: High latency on General-API, Sep 16 12:23 UTC Resend Scaleway · listed by 19 tracked vendors · incident: [Instances] - not all resolvers updated with new subnet 78.232.0.0/21, Sep 16 13:52 UTC Scaleway Gorgias · listed by 3 tracked vendors · incident: Customer sidebar search not working, Sep 16 12:51 UTC Gorgias Stripe · listed by 589 tracked vendors Stripe Twilio · listed by 432 tracked vendors Twilio SendGrid · listed by 309 tracked vendors SendGrid Atlassian · listed by 288 tracked vendors Atlassian Segment · listed by 162 tracked vendors Segment Vercel · listed by 143 tracked vendors Vercel Pylon · listed by 86 tracked vendors Pylon Deepgram · listed by 67 tracked vendors Deepgram Redis · listed by 46 tracked vendors Redis Supabase · listed by 46 tracked vendors Supabase Plain · listed by 42 tracked vendors Plain Vonage · listed by 40 tracked vendors Vonage turbopuffer · listed by 38 tracked vendors turbopuffer Metabase · listed by 35 tracked vendors Metabase Adobe · listed by 34 tracked vendors Adobe Cloudinary · listed by 34 tracked vendors Cloudinary Zoho · listed by 29 tracked vendors Zoho + 7 more+ 16 more+ 124 more

Incidents starting 30 min before to 2 h after

Resend lists Tinybird (2 hops) High latency on General-API ↗ no impact stated +24 min —
Blackbaud lists Nasuni (2 hops) Active Issue Alert – Support - #000693232 ↗ major +45 min 1 h 27 min
Gorgias lists PandaDoc (2 hops) Customer sidebar search not working ↗ major +52 min 1 h 14 min
Scaleway lists Digital Realty (2 hops) [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 ↗ no impact stated +1 h 53 min —

Incidents

minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 88 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 624 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 28 146 minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated Resend High latency on General-API Sep 16 12:23 — 54 180 minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 803 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 30 174 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 323 1,309 4minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 1 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 484 1no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 28 151 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 43 1,018 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 595 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 53 264 2minor Plain Degraded AI thread processing Sep 16 10:33 25 min 42 898 1major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,207 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 128 1,253 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 82 352 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 482 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 48 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 589 1,421 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 589 1,421 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 12 130 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 30 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 212 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 70 348 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 3 4 minor rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 29 137 major Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 735 1,659 29minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 483 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 13 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 88 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 64 654 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 27

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