Third Party Index

Upstream incidents

no impact stated· Confluent· · —

Confluent Cloud Metrics API experienced elevated latency and error rates

Listed as a subprocessor by 40 tracked vendors · 1,178 within 2 hops · In window: 3 vendors listing it (15 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Slack · listed by 514 tracked vendors Slack Zendesk · listed by 385 tracked vendors Zendesk Atlassian · listed by 301 tracked vendors Atlassian PagerDuty · listed by 36 tracked vendors PagerDuty SendSafely · listed by 19 tracked vendors SendSafely Confluent · listed by 40 tracked vendors Confluent Avalara · listed by 29 tracked vendors · incident: Avalara Cross Border Restrictions Service Degradation, Sep 17 18:27 UTC Avalara Harness.io · listed by 3 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 17 17:03 UTC Harness.io OverOps · listed by 0 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 17 17:03 UTC OverOps OpenAI · listed by 794 tracked vendors OpenAI Zendesk · listed by 385 tracked vendors Zendesk Vanta · listed by 106 tracked vendors Vanta Help Scout · listed by 49 tracked vendors Help Scout ZoomInfo · listed by 44 tracked vendors ZoomInfo Appcues · listed by 33 tracked vendors Appcues Pinecone · listed by 32 tracked vendors Pinecone Salesloft · listed by 32 tracked vendors Salesloft Xero · listed by 30 tracked vendors Xero Notion · listed by 21 tracked vendors Notion Ada Support · listed by 17 tracked vendors Ada Support Twilio · listed by 480 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC SendGrid Segment · listed by 179 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Segment Sinch · listed by 28 tracked vendors · incident: Delivery Issue Congo D.R - Orange DRC, Sep 17 17:28 UTC Sinch Qualtrics · listed by 19 tracked vendors · incident: TextIQ issues in all regions, Sep 17 18:00 UTC Qualtrics Klaviyo · listed by 7 tracked vendors · incident: Flow sending delays, Sep 17 17:10 UTC Klaviyo Imperva · listed by 5 tracked vendors · incident: [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues, Sep 17 18:57 UTC Imperva BigPanda · listed by 0 tracked vendors · incident: Outbound Delays, Sep 17 16:57 UTC BigPanda Graphite · listed by 0 tracked vendors · incident: Merge queue is erroring for some customers, Sep 17 17:38 UTC Graphite Prezi · listed by 0 tracked vendors · incident: What's going on, Sep 17 18:27 UTC Prezi Quo · listed by 0 tracked vendors · incident: Disruption to Sona (AI Agent) Messaging, Sep 17 17:05 UTC Quo Velocity T.K. · listed by 0 tracked vendors · incident: Outbound Delays, Sep 17 16:57 UTC Velocity T.K. Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Intercom · listed by 364 tracked vendors Intercom + 26 more+ 1,118 more

Incidents starting 30 min before to 2 h after

BigPanda lists OpenAI (2 hops) Outbound Delays ↗ minor −3 min 41 min
Velocity T.K. lists OpenAI (2 hops) Outbound Delays ↗ minor −3 min 41 min
Quo lists OpenAI, Zendesk (2 hops) Disruption to Sona (AI Agent) Messaging ↗ major +6 min 1 h 13 min
Klaviyo lists OpenAI, Zendesk (2 hops) Flow sending delays ↗ minor +11 min 2 h 35 min
Sinch lists OpenAI, Zendesk (2 hops) Delivery Issue Congo D.R - Orange DRC ↗ minor +28 min 5 h 15 min
Graphite lists OpenAI (2 hops) Merge queue is erroring for some customers ↗ no impact stated +39 min 21 min
Qualtrics lists OpenAI (2 hops) TextIQ issues in all regions ↗ minor +1 h 1 h 12 min
Prezi lists Zendesk, Avalara (2 hops) What's going on ↗ major +1 h 27 min 1 h 42 min

Incidents

minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 14 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 794 1,932 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 207 1,172 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 7 10 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 15 34 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 226 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 10 23 no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 109 1,146 minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 141 718 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 516 minor Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 106 269 major Red Hat Red Hat Partner Connect Maintenance Sep 17 19:35 2 days 8 933 major SonarSource Increased errors affecting analysis and CI Sep 17 19:22 45 min 3 no impact stated Hostinger· Hosting24 Emergency Server IN-1495 Maintenance Sep 17 19:06 17 min 1 major OpenAI Elevated errors affecting ChatGPT Work mode Sep 17 19:03 1 h 21 min 794 1,932 7minor Imperva [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues Sep 17 18:57 5 h 11 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo Sep 17 18:36 10 h 3 min 815 1,881 3no impact stated Broadcom Network and Web Path Events not displaying Sep 17 18:29 10 days 2 minor Avalara Avalara Cross Border Restrictions Service Degradation Sep 17 18:27 17 min 29 120 1major Discord Issue / Delay in establishing call connection Sep 17 18:18 2 h 21 min 14 111 1minor Qualtrics TextIQ issues in all regions Sep 17 18:00 1 h 12 min 19 229 major Astronomer Permissions silently dropped from custom roles Sep 17 17:54 3 h 56 min 5 68 minor Fireworks Service Degradation for Kimi K3 Fast Sep 17 17:50 1 min 54 1,375 minor Sinch Delivery Issue Congo D.R - Orange DRC Sep 17 17:28 5 h 15 min 28 1,163 3minor Lago Degraded performance on our API Sep 17 17:11 10 min 5 75 minor Klaviyo Flow sending delays Sep 17 17:10 2 h 35 min 7 8 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 17 17:03 3 days 3 35 minor Ping Identity PingID - EU Geography - Degradation Sep 17 17:01 56 min 6 53 no impact stated Confluent Confluent Cloud Metrics API experienced elevated latency and error rates Sep 17 17:00 — 40 1,178 3major Nebius Compute services are partially unavailable for customers Sep 17 16:26 43 min 12 669 minor Kaseya Datto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Cap Sep 17 16:05 23 h 34 min 2 3 no impact stated Twilio· SendGrid· Segment 503 Errors When Calling Comms-API Sep 17 15:57 — 815 1,881 7major Elasticsearch AutoOps node metrics temporarily unavailable in some regions Sep 17 15:50 41 min 128 1,235 8no impact stated MaxMind Network degradation in us-east region Sep 17 15:50 26 h 49 min 25 118 1critical Infobip Pakistan - Portal login degradation and Customer Portal service intermittent Sep 17 15:31 2 h 24 min 21 177 1minor Notion· Notion Notion Calendar sign-in redirects on web Sep 17 15:25 20 h 35 min 37 161 minor Cursor Investigating service degradation — Cloud Agents and Automations Sep 17 15:20 4 h 44 min 9 28 minor Twilio· SendGrid· Segment MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States Sep 17 15:11 5 h 14 min 815 1,881 8minor ngrok SSO session validation errors on dashboard.ngrok.com Sep 17 15:10 5 h 26 min 3 major SugarCRM Sugar Market US and Sugar Market EU are down Sep 17 15:05 9 min 1 minor Formstack· Intellistack Formstack Forms: Phone Number Field Sep 17 14:48 4 h 27 min 7 23 minor Asana Slow performance for a subset of Asana users Sep 17 14:36 36 min 29 255 no impact stated Broadcom CASB Gatelets Degraded Performance in the US Central Region Sep 17 14:34 17 h 25 min 2 1minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 37 161 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 35 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 17 148 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 28 153 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 9 28 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 45 1,017

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