Third Party Index

Upstream incidents

no impact stated· Hightouch· · —

Hightouch sync run delays

Listed as a subprocessor by 30 tracked vendors · 187 within 2 hops · In window: 0 vendors listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 464 tracked vendors Salesforce Slack · listed by 445 tracked vendors Slack Datadog · listed by 377 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake dbt Labs · listed by 45 tracked vendors dbt Labs Hotjar · listed by 41 tracked vendors Hotjar Omni · listed by 29 tracked vendors Omni Chili Piper · listed by 17 tracked vendors Chili Piper Glean · listed by 13 tracked vendors Glean Hightouch · listed by 30 tracked vendors Hightouch LaunchDarkly · listed by 60 tracked vendors LaunchDarkly Hex · listed by 41 tracked vendors Hex Cartesia · listed by 19 tracked vendors Cartesia Iterable · listed by 14 tracked vendors Iterable Browserbase · listed by 12 tracked vendors Browserbase CircleCI · listed by 9 tracked vendors CircleCI Vimeo · listed by 7 tracked vendors Vimeo Thinkific · listed by 4 tracked vendors Thinkific Cube Dev · listed by 3 tracked vendors Cube Dev Livestorm · listed by 3 tracked vendors Livestorm ngrok · listed by 3 tracked vendors ngrok Buffer · listed by 1 tracked vendor Buffer Employment Hero · listed by 1 tracked vendor Employment Hero HackerRank · listed by 1 tracked vendor HackerRank Twilio · listed by 426 tracked vendors · incident: Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available, Sep 24 14:37 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available, Sep 24 14:37 UTC SendGrid Segment · listed by 162 tracked vendors · incident: Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available, Sep 24 14:37 UTC Segment Supabase · listed by 46 tracked vendors · incident: Project Lifecycle Issues in eu-west-1, Sep 24 15:36 UTC Supabase ZoomInfo · listed by 42 tracked vendors · incident: GTM Studio - Audiences, Sep 24 16:17 UTC ZoomInfo Fly.io · listed by 12 tracked vendors · incident: Private Networking issues (6PN), Sep 24 14:51 UTC Fly.io Anthropic · listed by 511 tracked vendors Anthropic Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 313 tracked vendors Intercom Pylon · listed by 86 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Linear · listed by 74 tracked vendors Linear Deepgram · listed by 66 tracked vendors Deepgram Calendly.com · listed by 42 tracked vendors Calendly.com Outreach · listed by 39 tracked vendors Outreach Modal · listed by 37 tracked vendors Modal PagerDuty · listed by 36 tracked vendors PagerDuty Cohere · listed by 30 tracked vendors Cohere PandaDoc · listed by 30 tracked vendors PandaDoc Salesloft · listed by 30 tracked vendors Salesloft + 16 more+ 137 more

Incidents starting 30 min before to 2 h after

Twilio lists Hex (2 hops) Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available ↗ minor +9 min 4 h 58 min
SendGrid lists Hex (2 hops) Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available ↗ minor +9 min 4 h 58 min
Segment lists Hex (2 hops) Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available ↗ minor +9 min 4 h 58 min
Fly.io lists LaunchDarkly (2 hops) Private Networking issues (6PN) ↗ major +24 min 46 min
Supabase lists Hex (2 hops) Project Lifecycle Issues in eu-west-1 ↗ major +1 h 9 min 2 h 1 min
ZoomInfo lists LaunchDarkly (2 hops) GTM Studio - Audiences ↗ no impact stated +1 h 50 min 7 h 56 min

Incidents

minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,176 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 21 40 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 721 1,617 3minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 162 841 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 721 1,617 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 15 238 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 46 380 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 1 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 9 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 126 1,231 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 17 309 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 721 1,617 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 126 1,231 3no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 24 07:50 13 h 15 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 636 - Fargo, ND Sep 24 07:49 5 h 10 min 12 61 major Baseten Elevated inference 500s for a subset of models deployed in 1 US-East cluster Sep 24 07:23 42 min 50 1,048 1minor Krisp Speech-to-Text API Degradation Sep 24 07:23 35 min 1 minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 no impact stated TypeSafe AI Elevated API latency Sep 24 07:18 — 6 181 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 721 1,617 2critical Jamf Central US Certificate Issues Sep 24 06:28 55 min 7 8 no impact stated Telesign Possible Delays Sep 24 04:56 19 min 7 407 no impact stated Xero Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero Sep 24 04:00 — 25 92 major Discord Age group status mismatch across devices Sep 24 02:08 1 h 23 min 13 100 minor Replicated High error rate for a subset of Enterprise Portal sites Sep 24 02:08 26 min 1 37 major Pitney Bowes Canada Post Service Disruption Observed for RateShipment. Sep 24 02:01 1 h 28 min 1 2 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 23 23:43 2 h 4 min 162 841 minor Render Key Value service restarts Sep 23 23:30 — 17 99 minor Netlify Elevated CDN Errors Sep 23 23:26 34 min 11 29 minor OpenAI Mobile users unable to see Work Mode and the Model Picker Sep 23 23:25 24 min 691 1,663 3minor Decagon Investigating High Latency with Voice Agent Responses Sep 23 23:15 1 h 23 min 3 47 minor dbt Labs Intermittent dbt deps failures Sep 23 22:59 4 min 45 463 minor Heap Heap Connect Syncs: Possibility Of Stale Data Sep 23 22:15 2 h 40 min 24 207 minor FingerprintPro Degradation in the dashboard Sep 23 22:04 3 min 2 3 minor Supabase Supabase CLI CI workflow failures Sep 23 21:58 1 h 42 min 46 380 minor TeamViewer Remote & Tensor : Degraded Performance Sep 23 21:52 14 h 39 min 4 8 minor Lambda Labs· Lambda US-SOUTH-3 Region Resources Not Visible on Dashboard, Impacting Launches and Terminations Sep 23 21:41 2 h 6 min 8 128 minor Akamai Account Protector Issues Sep 23 21:30 12 h 14 min 43 1,000 no impact stated Chronosphere WildFire Global Cloud Service Scheduled Maintenance Sep 23 21:18 2 h 41 min 2 36 no impact stated TypeSafe AI Elevated API latency and connection issues Sep 23 20:56 — 6 181 1minor Mintlify Images on Authed Sites are not rendering Sep 23 20:47 28 min 6 737 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 23 20:31 4 h 23 min 2 3 no impact stated Hostinger· Hosting24 Emergency Server US-1685 Maintenance Sep 23 20:31 50 min 1 no impact stated Hostinger· Hosting24 Emergency Server us-1683 Maintenance Sep 23 20:29 28 min 1 minor Cursor Investigating service degradation - Grok 4.7 Sep 23 20:28 8 min 8 24

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