Third Party Index

Upstream incidents

minor· Intercom· · 5 h 27 min

Issues with Fin for Salesforce

Listed as a subprocessor by 364 tracked vendors · 1,480 within 2 hops · In window: 5 vendors listing it (23 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic Twilio · listed by 480 tracked vendors Twilio Snowflake · listed by 319 tracked vendors Snowflake Mailgun · listed by 242 tracked vendors Mailgun ElevenLabs · listed by 103 tracked vendors ElevenLabs Bird · listed by 38 tracked vendors Bird PlanetScale · listed by 32 tracked vendors PlanetScale Cartesia · listed by 23 tracked vendors Cartesia Ably · listed by 13 tracked vendors Ably Intercom · listed by 364 tracked vendors Intercom Jamf · listed by 7 tracked vendors · incident: Fulfillment services, Sep 16 11:31 UTC Jamf Mindtickle · listed by 3 tracked vendors · incident: Salesforce Sync Workflows Impacted, Sep 16 13:33 UTC Mindtickle Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - CertCentral and CIS Service Degraded, Sep 16 11:24 UTC Digicert Lovable · listed by 1 tracked vendor · incident: Builds failing for some users, Sep 16 11:47 UTC Lovable Stripo · listed by 0 tracked vendors · incident: Degraded performance in the Stripo Web Editor, Sep 16 13:25 UTC Stripo OpenAI · listed by 794 tracked vendors OpenAI Anthropic · listed by 575 tracked vendors Anthropic Sentry · listed by 459 tracked vendors Sentry MongoDB · listed by 230 tracked vendors MongoDB Vanta · listed by 106 tracked vendors Vanta Linear · listed by 90 tracked vendors Linear Workato · listed by 66 tracked vendors Workato Calendly.com · listed by 53 tracked vendors Calendly.com Cloudinary · listed by 38 tracked vendors Cloudinary Elasticsearch · listed by 128 tracked vendors · incident: Elastic Support Portal unavailable, Sep 16 13:17 UTC Elasticsearch Gong · listed by 96 tracked vendors · incident: Gong Platform Outage - Multiple Pages Not Loading, Sep 16 13:25 UTC Gong Resend · listed by 78 tracked vendors · incident: High latency on General-API, Sep 16 12:23 UTC Resend Clerk · listed by 38 tracked vendors · incident: Delays in webhook delivery, Sep 16 12:31 UTC Clerk Salesloft · listed by 32 tracked vendors · incident: Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze, Sep 16 11:59 UTC Salesloft Aiven · listed by 22 tracked vendors · incident: Creation of new service nodes disrupted, Sep 16 12:21 UTC Aiven Netlify · listed by 13 tracked vendors · incident: Elevated Image CDN Errors, Sep 16 12:58 UTC Netlify Rapid7 · listed by 8 tracked vendors · incident: Command Platform Dashboard Degradition, Sep 16 13:51 UTC Rapid7 DevRev · listed by 5 tracked vendors · incident: Platform Performance & Errors, Sep 16 12:45 UTC DevRev Clever · listed by 4 tracked vendors · incident: Clever's Support Team Delayed in Assisting Districts, Sep 16 11:24 UTC Clever Gorgias · listed by 3 tracked vendors · incident: Customer sidebar search not working, Sep 16 12:51 UTC Gorgias Bullhorn · listed by 2 tracked vendors · incident: Internal support platform Outage, Sep 16 12:12 UTC Bullhorn Luma AI · listed by 2 tracked vendors · incident: Ray2 increased queue times, Sep 16 12:00 UTC Luma AI Redpanda · listed by 2 tracked vendors · incident: Scheduled Database Maintenance, Sep 16 12:45 UTC Redpanda Firmable · listed by 1 tracked vendor · incident: User Management & Authentication: Delays in webhook delivery, Sep 16 12:44 UTC Firmable Genetec · listed by 0 tracked vendors · incident: Login issue affecting Genetec Cloud Products / Clearance - Global, Sep 16 12:23 UTC Genetec OpenGov · listed by 0 tracked vendors · incident: Help Center and Technical Support Outage, Sep 16 11:38 UTC OpenGov PowerSchool · listed by 0 tracked vendors · incident: Customer Central and PowerSchool Assistant - Intermittent Availability, Sep 16 12:24 UTC PowerSchool Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare + 350 more+ 1,096 more

Incidents starting 30 min before to 2 h after

Digicert lists Intercom DigiCert Alert - CertCentral and CIS Service Degraded ↗ no impact stated −27 min 1 h 19 min
Jamf lists Intercom Fulfillment services ↗ major −20 min 3 h 24 min
Lovable lists Intercom Builds failing for some users ↗ minor −4 min 22 min
Stripo lists Intercom Degraded performance in the Stripo Web Editor ↗ major +1 h 34 min 1 h 47 min
Mindtickle lists Intercom Salesforce Sync Workflows Impacted ↗ minor +1 h 42 min 3 h 28 min
Clever lists Anthropic, MongoDB (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor −27 min 12 h 18 min
OpenGov lists OpenAI, Anthropic (2 hops) Help Center and Technical Support Outage ↗ major −13 min 7 h 31 min
Salesloft lists MongoDB (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +7 min 2 h
Luma AI lists OpenAI, Anthropic (2 hops) Ray2 increased queue times ↗ minor +8 min 13 h
Bullhorn lists OpenAI, Sentry (2 hops) Internal support platform Outage ↗ no impact stated +20 min 2 h 36 min
Aiven lists Sentry, Qualified (2 hops) Creation of new service nodes disrupted ↗ minor +30 min 13 days
Resend lists Anthropic, Attio (2 hops) High latency on General-API ↗ no impact stated +32 min —
Genetec lists MongoDB (2 hops) Login issue affecting Genetec Cloud Products / Clearance - Global ↗ critical +32 min 2 h 55 min
PowerSchool lists MongoDB (2 hops) Customer Central and PowerSchool Assistant - Intermittent Availability ↗ minor +32 min 6 h 59 min
Clerk lists OpenAI, Anthropic (2 hops) Delays in webhook delivery ↗ minor +40 min 1 h 7 min
Firmable lists Linear, Upstash (2 hops) User Management & Authentication: Delays in webhook delivery ↗ minor +52 min 59 min
DevRev lists OpenAI, MongoDB (2 hops) Platform Performance & Errors ↗ minor +53 min 45 min
Redpanda lists OpenAI, Anthropic (2 hops) Scheduled Database Maintenance ↗ no impact stated +53 min 36 min
Gorgias lists OpenAI, Sentry (2 hops) Customer sidebar search not working ↗ major +59 min 1 h 14 min
Netlify lists OpenAI, Anthropic (2 hops) Elevated Image CDN Errors ↗ minor +1 h 7 min 50 min
Elasticsearch lists MongoDB, Tines (2 hops) Elastic Support Portal unavailable ↗ major +1 h 26 min 2 h 21 min
Gong lists MongoDB (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +1 h 34 min 1 h 25 min
Rapid7 lists OpenAI, Anthropic (2 hops) Command Platform Dashboard Degradition ↗ minor +1 h 59 min 32 min

Incidents

minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 148 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 148 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 353 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 58 370 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major Retell AI Call service disruption Sep 17 01:15 19 min 7 67 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 12 66 1no impact stated Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 30 minor Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor Notion· Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 161 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 713 1,636 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 815 1,881 6minor Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 55 no impact stated Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 66 713 major Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 111 no impact stated Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 6 20 minor Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 21 critical AssemblyAI Outage on US Async Endpoint Sep 16 20:22 1 h 14 min 55 490 minor Langfuse OTEL ingestion queue delay over 10 minutes in US Sep 16 20:20 1 h 11 min 33 253 no impact stated Worldpay INC0652739 - Mastercard Debit (Maestro) - Transaction Authorizations Sep 16 20:00 — 10 55 major Automattic "Tumblr API (Tumblr)" is Down Sep 16 19:57 1 min 17 148 minor Kaseya Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations Sep 16 19:39 43 h 17 min 2 3

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