Third Party Index

Upstream incidents

minor· Supabase· · 48 min

Log Ingestion Degradation

Listed as a subprocessor by 45 tracked vendors · 368 within 2 hops · In window: 2 of its subprocessors · In window: 0 vendors listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Vercel · listed by 139 tracked vendors · incident: Build failures and 500 errors for functions using Edge runtime, Sep 28 13:44 UTC Vercel Postmark · listed by 93 tracked vendors · incident: Delayed Message Delivery, Sep 28 13:49 UTC Postmark Amazon Web Services · listed by 1,328 tracked vendors Amazon Web Services Google Cloud · listed by 1,155 tracked vendors Google Cloud OpenAI · listed by 684 tracked vendors OpenAI Cloudflare · listed by 508 tracked vendors Cloudflare Slack · listed by 440 tracked vendors Slack Sentry · listed by 395 tracked vendors Sentry HubSpot · listed by 376 tracked vendors HubSpot Atlassian · listed by 277 tracked vendors Atlassian GitHub · listed by 183 tracked vendors GitHub Hex · listed by 39 tracked vendors Hex Front · listed by 36 tracked vendors Front PandaDoc · listed by 30 tracked vendors PandaDoc Supabase · listed by 45 tracked vendors Supabase Elasticsearch · listed by 116 tracked vendors Elasticsearch Deepgram · listed by 65 tracked vendors Deepgram Resend · listed by 54 tracked vendors Resend LangChain · listed by 47 tracked vendors LangChain Plain · listed by 41 tracked vendors Plain Braintrust · listed by 29 tracked vendors Braintrust Axiom · listed by 18 tracked vendors Axiom Upstash · listed by 17 tracked vendors Upstash Browserbase · listed by 12 tracked vendors Browserbase Firecrawl · listed by 12 tracked vendors Firecrawl Estuary · listed by 4 tracked vendors Estuary Sendbird · listed by 4 tracked vendors Sendbird Helply · listed by 3 tracked vendors Helply Hyperbolic · listed by 2 tracked vendors Hyperbolic Twilio · listed by 419 tracked vendors · incident: SMS Delivery Receipt Delays from Twilio to CTBC Brazil, Sep 28 13:25 UTC Twilio SendGrid · listed by 295 tracked vendors · incident: SMS Delivery Receipt Delays from Twilio to CTBC Brazil, Sep 28 13:25 UTC SendGrid Segment · listed by 160 tracked vendors · incident: SMS Delivery Receipt Delays from Twilio to CTBC Brazil, Sep 28 13:25 UTC Segment Vercel · listed by 139 tracked vendors · incident: Build failures and 500 errors for functions using Edge runtime, Sep 28 13:44 UTC Vercel ElevenLabs · listed by 79 tracked vendors · incident: Agents - EU Residency, Sep 28 13:57 UTC ElevenLabs Clerk · listed by 28 tracked vendors · incident: Development instances only - Apple rejecting emails, Sep 28 15:23 UTC Clerk EverTrue · listed by 0 tracked vendors · incident: Unable to Log into Signal Platform, Sep 28 13:24 UTC EverTrue Salesforce · listed by 459 tracked vendors Salesforce Zendesk · listed by 349 tracked vendors Zendesk Mailgun · listed by 215 tracked vendors Mailgun GitHub · listed by 183 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Mixpanel · listed by 140 tracked vendors Mixpanel Pendo · listed by 130 tracked vendors Pendo Zapier · listed by 115 tracked vendors Zapier Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta Linear · listed by 71 tracked vendors Linear Calendly.com · listed by 42 tracked vendors Calendly.com ZoomInfo · listed by 41 tracked vendors ZoomInfo + 8 more+ 31 more+ 303 more

Incidents starting 30 min before to 2 h after

Vercel subprocessor of Supabase Build failures and 500 errors for functions using Edge runtime ↗ minor −3 min 27 min
Postmark subprocessor of Supabase Delayed Message Delivery ↗ no impact stated +1 min 3 h 58 min
EverTrue lists LangChain (2 hops) Unable to Log into Signal Platform ↗ minor −24 min 1 h 20 min
Twilio lists Elasticsearch, Deepgram (2 hops) SMS Delivery Receipt Delays from Twilio to CTBC Brazil ↗ minor −22 min 40 h 19 min
SendGrid lists Elasticsearch, Deepgram (2 hops) SMS Delivery Receipt Delays from Twilio to CTBC Brazil ↗ minor −22 min 40 h 19 min
Segment lists Elasticsearch, Deepgram (2 hops) SMS Delivery Receipt Delays from Twilio to CTBC Brazil ↗ minor −22 min 40 h 19 min
ElevenLabs lists Plain (2 hops) Agents - EU Residency ↗ major +10 min 42 min
Clerk lists Plain (2 hops) Development instances only - Apple rejecting emails ↗ minor +1 h 35 min ongoing

Incidents

minor Delinea Platform: Slow logins and login failures on Delinea Platform (EU, UK, SEA and AU) Sep 29 01:02 32 min 1 major Kentik Delays in NMS alert evaluation Sep 29 00:48 17 h 40 min 1 80 minor Worldpay INC0669055 - Alternative Payment Method (APM) - iDeal Sep 28 23:41 1 h 30 min 10 47 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 28 23:04 ongoing 3 54 no impact stated Ping Identity PingID iOS app crashes affecting authentications Sep 28 23:00 — 6 47 minor Sinch Delivery Issue Qatar - Ooredoo Qatar Sep 28 22:26 1 h 8 min 23 998 minor Unblocked Increased response latency Sep 28 22:24 40 min 1 30 minor Zoom Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Sep 28 22:15 1 h 20 min 162 833 1major Redpanda Partial outage for customers signing into cloud.redpanda.com Sep 28 22:14 3 h 1 min 1 3 minor Worldpay INC0669022 - A third-party issue is causing an increase in transaction authorization failures on the Visa network Sep 28 22:06 8 h 21 min 10 47 minor Delinea ongoing Delinea Cloud Suite Mobile App Authenticator Issues Sep 28 21:35 ongoing 1 critical GitHub Copilot Code Review is unable to complete reviews Sep 28 21:16 51 min 183 1,016 1no impact stated Twilio· SendGrid· Segment Bulk Messaging API Errors Sep 28 21:12 1 min 710 1,593 3minor KnowBe4 Prevent and Protect Degraded Performance (US Instances) Sep 28 21:10 3 days 6 minor Amplitude We are actively investigating an incident in our data exports Sep 28 21:09 5 h 24 min 129 616 1minor Moveworks Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web App Sep 28 20:33 4 h 49 min 1 184 1critical Xero US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero Sep 28 20:32 51 min 25 88 minor Cursor Investigating service degradation — Grok Bot Sep 28 20:23 13 min 8 24 minor Telesign Phone ID Sim Swap Service Alert - Canada Sep 28 20:04 42 h 44 min 7 402 no impact stated Formstack· Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 6 21 no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 710 1,593 3major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 30 166 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 29 630 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 30 166 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 579 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 65 1,105 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 5 30 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 53 678 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 421 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 14 176 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 65 1,105 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 402 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 136 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 42 984 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 87 951 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 5 13 no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 93 978 2minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 79 1,292 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 86 420 1minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 144 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 14 22 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,155

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