Third Party Index

Upstream incidents

minor· Workato· · 7 h 52 min

Salesforce Connector Performance Degradation

Listed as a subprocessor by 66 tracked vendors · 713 within 2 hops · In window: 3 of its subprocessors · In window: 2 vendors listing it (25 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Stripe · listed by 713 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC Stripe Twilio · listed by 480 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio MongoDB · listed by 230 tracked vendors · incident: Support Portal Outage, Sep 16 09:06 UTC MongoDB Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Intercom · listed by 364 tracked vendors Intercom Okta · listed by 278 tracked vendors Okta wiz.io · listed by 26 tracked vendors wiz.io sparkpost · listed by 24 tracked vendors sparkpost Orderful · listed by 1 tracked vendor Orderful Workato · listed by 66 tracked vendors Workato Gainsight Software · listed by 55 tracked vendors · incident: Salesforce Service Disruption - Cascading impact on Gainsight CS functionality, Sep 16 10:34 UTC Gainsight Software Akamai · listed by 46 tracked vendors · incident: Case Ticketing Issue, Sep 16 10:51 UTC Akamai Salesforce · listed by 500 tracked vendors Salesforce ChargeBee · listed by 58 tracked vendors ChargeBee Freshworks · listed by 50 tracked vendors Freshworks Tableau · listed by 40 tracked vendors Tableau PandaDoc · listed by 35 tracked vendors PandaDoc PartnerStack · listed by 17 tracked vendors PartnerStack Webflow · listed by 16 tracked vendors Webflow Airtable · listed by 14 tracked vendors Airtable Checkr · listed by 11 tracked vendors Checkr ClickUp™ · listed by 10 tracked vendors ClickUp™ Docebo · listed by 8 tracked vendors Docebo LexisNexis · listed by 6 tracked vendors LexisNexis Stripe · listed by 713 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC Stripe MongoDB · listed by 230 tracked vendors · incident: Support Portal Outage, Sep 16 09:06 UTC MongoDB ClickHouse · listed by 132 tracked vendors · incident: Intermittent Issues with the Support tab, Sep 16 10:16 UTC ClickHouse New Relic · listed by 91 tracked vendors · incident: Salesforce Service Disruption, Sep 16 10:08 UTC New Relic Supabase · listed by 67 tracked vendors · incident: Edge Function Latency, Sep 16 09:24 UTC Supabase Plain · listed by 45 tracked vendors · incident: Degraded AI thread processing, Sep 16 10:33 UTC Plain Qualtrics · listed by 19 tracked vendors · incident: Salesforce Workflow Connection issues noticed in all Regions, Sep 16 09:53 UTC Qualtrics Bitbucket · listed by 11 tracked vendors · incident: Delays with Bitbucket Pipelines Execution, Sep 16 09:32 UTC Bitbucket Smartsheet · listed by 11 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC Smartsheet Conga · listed by 9 tracked vendors · incident: Informational Notice – Salesforce Service Disruption, Sep 16 11:08 UTC Conga Rapid7 · listed by 8 tracked vendors · incident: Rapid7 Customer Portal Degradation, Sep 16 09:27 UTC Rapid7 Clever · listed by 4 tracked vendors · incident: Clever's Support Team Delayed in Assisting Districts, Sep 16 11:24 UTC Clever Kaltura · listed by 4 tracked vendors · incident: Access to Support portal, Sep 16 09:47 UTC Kaltura Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - Chat & Email Third-Party Service Issue, Sep 16 09:40 UTC Digicert InfluxData · listed by 2 tracked vendors · incident: Query performance degradation in Azure Westeurope., Sep 16 10:08 UTC InfluxData Teamtailor · listed by 2 tracked vendors · incident: Intermittent availability issue, Sep 16 09:35 UTC Teamtailor UiPath · listed by 2 tracked vendors · incident: Multiple Region- Uipath Customer Portal - Degraded Performance, Sep 16 09:14 UTC UiPath Apptio · listed by 1 tracked vendor · incident: Salesforce Outage – Support Case Access Impacted, Sep 16 09:34 UTC Apptio Canonical · listed by 1 tracked vendor · incident: "Landscape" is Down, Sep 16 10:27 UTC Canonical Matterport · listed by 1 tracked vendor · incident: Intermittent Issues with Support Case Submission and Phone Support, Sep 16 09:43 UTC Matterport + 52 more+ 627 more

Incidents starting 30 min before to 2 h after

MongoDB subprocessor of Workato Support Portal Outage ↗ major −21 min 6 h 24 min
Twilio subprocessor of Workato SMS Delivery Delays from Twilio to Airtel India ↗ minor +12 min 4 h 58 min
Stripe subprocessor of Workato Stripe Support Systems issue ↗ no impact stated +37 min 7 h 4 min
Akamai lists Workato Case Ticketing Issue ↗ minor +1 h 24 min 3 h 7 min
Supabase lists PandaDoc (2 hops) Edge Function Latency ↗ minor −4 min 3 h 2 min
Rapid7 lists Salesforce, Freshworks (2 hops) Rapid7 Customer Portal Degradation ↗ no impact stated −1 min 7 h 3 min
Apptio lists Salesforce (2 hops) Salesforce Outage – Support Case Access Impacted ↗ no impact stated +7 min 6 h 41 min
Teamtailor lists Salesforce (2 hops) Intermittent availability issue ↗ no impact stated +7 min —
Kaltura lists Salesforce, Gainsight Software (2 hops) Access to Support portal ↗ minor +20 min 7 h 17 min
New Relic lists Salesforce (2 hops) Salesforce Service Disruption ↗ no impact stated +41 min 5 h 32 min
ClickHouse lists Salesforce (2 hops) Intermittent Issues with the Support tab ↗ minor +48 min 13 h 49 min
Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +1 h 15 min
Plain lists Salesforce (2 hops) Degraded AI thread processing ↗ minor +1 h 5 min 25 min
Nintex lists Salesforce (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated +1 h 16 min 9 h 38 min
Clever lists Salesforce (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor +1 h 56 min 12 h 18 min

Incidents

major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 9 28 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 45 1,017 minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 457 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 29 1,163 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 17 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 669 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 150 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 150 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 354 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 58 372 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major Retell AI Call service disruption Sep 17 01:15 19 min 7 67 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 12 66 1no impact stated Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 30 minor Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor Notion· Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 161 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 713 1,636 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 815 1,881 6minor Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 55 no impact stated Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 66 713 major Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 111

Previous Next