Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 5 h 14 min

MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 1 of its subprocessors · In window: 8 vendors listing it (16 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Elasticsearch · listed by 128 tracked vendors · incident: AutoOps node metrics temporarily unavailable in some regions, Sep 17 15:50 UTC Elasticsearch Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Notion · listed by 21 tracked vendors · incident: Notion Calendar sign-in redirects on web, Sep 17 15:25 UTC Notion Notion · listed by 16 tracked vendors · incident: Notion Calendar sign-in redirects on web, Sep 17 15:25 UTC Notion Klaviyo · listed by 7 tracked vendors · incident: Flow sending delays, Sep 17 17:10 UTC Klaviyo Harness.io · listed by 3 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 17 17:03 UTC Harness.io Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud.com - #000693572, Sep 17 16:02 UTC Blackbaud Genetec · listed by 0 tracked vendors · incident: Potential issue affecting Genetec Cloud Products / Security Center SaaS → Investigation East US 2, Sep 17 16:09 UTC Genetec OverOps · listed by 0 tracked vendors · incident: Dashboard export and download APIs are currently facing issue., Sep 17 17:03 UTC OverOps Quo · listed by 0 tracked vendors · incident: Disruption to Sona (AI Agent) Messaging, Sep 17 17:05 UTC Quo Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Elasticsearch · listed by 128 tracked vendors · incident: AutoOps node metrics temporarily unavailable in some regions, Sep 17 15:50 UTC Elasticsearch Nebius · listed by 12 tracked vendors · incident: Compute services are partially unavailable for customers, Sep 17 16:26 UTC Nebius Cursor · listed by 9 tracked vendors · incident: Investigating service degradation — Cloud Agents and Automations, Sep 17 15:20 UTC Cursor ngrok · listed by 3 tracked vendors · incident: SSO session validation errors on dashboard.ngrok.com, Sep 17 15:10 UTC ngrok JupiterOne · listed by 0 tracked vendors · incident: Elevated J1QL execution times, Sep 17 15:39 UTC JupiterOne ThriveDesk · listed by 0 tracked vendors · incident: Websocket is down, Sep 17 15:27 UTC ThriveDesk OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Fullstory · listed by 88 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Elasticsearch subprocessor of Twilio, SendGrid, Segment AutoOps node metrics temporarily unavailable in some regions ↗ major +39 min 41 min
Notion lists Twilio Notion Calendar sign-in redirects on web ↗ minor +14 min 20 h 35 min
Notion lists Twilio Notion Calendar sign-in redirects on web ↗ minor +14 min 20 h 35 min
Blackbaud lists Twilio Active Issue Alert – Blackbaud.com - #000693572 ↗ major +51 min 15 min
Genetec lists Twilio Potential issue affecting Genetec Cloud Products / Security Center SaaS → Investigation East US 2 ↗ minor +58 min 55 min
Harness.io lists Twilio Dashboard export and download APIs are currently facing issue. ↗ minor +1 h 53 min 3 days
OverOps lists Twilio Dashboard export and download APIs are currently facing issue. ↗ minor +1 h 53 min 3 days
Quo lists Twilio Disruption to Sona (AI Agent) Messaging ↗ major +1 h 55 min 1 h 13 min
Klaviyo lists Twilio, SendGrid Flow sending delays ↗ minor +2 h 2 h 35 min
ngrok lists Stripe, Anthropic (2 hops) SSO session validation errors on dashboard.ngrok.com ↗ minor 0 min 5 h 26 min
Cursor lists Anthropic, Datadog (2 hops) Investigating service degradation — Cloud Agents and Automations ↗ minor +9 min 4 h 44 min
ThriveDesk lists Sentry, GitHub (2 hops) Websocket is down ↗ major +17 min 2 h 47 min
JupiterOne lists Salesforce, Sentry (2 hops) Elevated J1QL execution times ↗ minor +28 min 1 min
Nebius lists HubSpot, Sentry (2 hops) Compute services are partially unavailable for customers ↗ major +1 h 15 min 43 min
BigPanda lists MongoDB, AssemblyAI (2 hops) Outbound Delays ↗ minor +1 h 46 min 41 min
Velocity T.K. lists MongoDB, AssemblyAI (2 hops) Outbound Delays ↗ minor +1 h 46 min 41 min
Confluent lists Zendesk, Atlassian (2 hops) Confluent Cloud Metrics API experienced elevated latency and error rates ↗ no impact stated +1 h 49 min —

Incidents

minor Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 14 minor Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 794 1,932 1minor GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 207 1,172 1minor bunny.net Increased encoding processing time Sep 17 20:31 3 days 7 10 no impact stated Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 15 34 minor Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 226 1critical Rippling Rippling MCP is down Sep 17 20:13 34 min 10 23 no impact stated Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 109 1,146 minor Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 141 718 1minor Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 516 minor Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 106 269 major Red Hat Red Hat Partner Connect Maintenance Sep 17 19:35 2 days 8 933 major SonarSource Increased errors affecting analysis and CI Sep 17 19:22 45 min 3 no impact stated Hostinger· Hosting24 Emergency Server IN-1495 Maintenance Sep 17 19:06 17 min 1 major OpenAI Elevated errors affecting ChatGPT Work mode Sep 17 19:03 1 h 21 min 794 1,932 7minor Imperva [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues Sep 17 18:57 5 h 11 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo Sep 17 18:36 10 h 3 min 815 1,881 3no impact stated Broadcom Network and Web Path Events not displaying Sep 17 18:29 10 days 2 minor Avalara Avalara Cross Border Restrictions Service Degradation Sep 17 18:27 17 min 29 120 1major Discord Issue / Delay in establishing call connection Sep 17 18:18 2 h 21 min 14 111 1minor Qualtrics TextIQ issues in all regions Sep 17 18:00 1 h 12 min 19 229 major Astronomer Permissions silently dropped from custom roles Sep 17 17:54 3 h 56 min 5 68 minor Fireworks Service Degradation for Kimi K3 Fast Sep 17 17:50 1 min 54 1,375 minor Sinch Delivery Issue Congo D.R - Orange DRC Sep 17 17:28 5 h 15 min 28 1,163 3minor Lago Degraded performance on our API Sep 17 17:11 10 min 5 75 minor Klaviyo Flow sending delays Sep 17 17:10 2 h 35 min 7 8 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 17 17:03 3 days 3 35 minor Ping Identity PingID - EU Geography - Degradation Sep 17 17:01 56 min 6 53 no impact stated Confluent Confluent Cloud Metrics API experienced elevated latency and error rates Sep 17 17:00 — 40 1,178 3major Nebius Compute services are partially unavailable for customers Sep 17 16:26 43 min 12 669 minor Kaseya Datto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Cap Sep 17 16:05 23 h 34 min 2 3 no impact stated Twilio· SendGrid· Segment 503 Errors When Calling Comms-API Sep 17 15:57 — 815 1,881 7major Elasticsearch AutoOps node metrics temporarily unavailable in some regions Sep 17 15:50 41 min 128 1,235 8no impact stated MaxMind Network degradation in us-east region Sep 17 15:50 26 h 49 min 25 118 1critical Infobip Pakistan - Portal login degradation and Customer Portal service intermittent Sep 17 15:31 2 h 24 min 21 177 1minor Notion· Notion Notion Calendar sign-in redirects on web Sep 17 15:25 20 h 35 min 37 161 minor Cursor Investigating service degradation — Cloud Agents and Automations Sep 17 15:20 4 h 44 min 9 28 minor Twilio· SendGrid· Segment MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States Sep 17 15:11 5 h 14 min 815 1,881 8minor ngrok SSO session validation errors on dashboard.ngrok.com Sep 17 15:10 5 h 26 min 3 major SugarCRM Sugar Market US and Sugar Market EU are down Sep 17 15:05 9 min 1 minor Formstack· Intellistack Formstack Forms: Phone Number Field Sep 17 14:48 4 h 27 min 7 23 minor Asana Slow performance for a subset of Asana users Sep 17 14:36 36 min 29 255 no impact stated Broadcom CASB Gatelets Degraded Performance in the US Central Region Sep 17 14:34 17 h 25 min 2 1minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 37 161 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 35 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 17 148 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 28 153 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 9 28 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 45 1,017

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