Third Party Index

Upstream incidents

minor· ClickHouse· · 13 h 49 min

Intermittent Issues with the Support tab

Listed as a subprocessor by 129 tracked vendors · 1,408 within 2 hops · In window: 4 vendors listing it (28 within 2 hops)

ClickHouse · listed by 129 tracked vendors ClickHouseJamf · listed by 7 tracked vendors · incident: Fulfillment services, Sep 16 11:31 UTC JamfSprout Social · listed by 6 tracked vendors · incident: Meta Connection Issue, Sep 16 09:49 UTC Sprout SocialDigicert · listed by 2 tracked vendors · incident: DigiCert Alert - CertCentral and CIS Service Degraded, Sep 16 11:24 UTC DigicertClever · listed by 4 tracked vendors · incident: Clever's Support Team Delayed in Assisting Districts, Sep 16 11:24 UTC CleverLovable · listed by 1 tracked vendor · incident: Builds failing for some users, Sep 16 11:47 UTC LovableSalesforce · listed by 497 tracked vendors Stripe · listed by 716 tracked vendors · incident: Stripe Support Systems issue, Sep 16 10:05 UTC StripeNew Relic · listed by 88 tracked vendors · incident: Salesforce Service Disruption, Sep 16 10:08 UTC New RelicAkamai · listed by 43 tracked vendors · incident: Case Ticketing Issue, Sep 16 10:51 UTC AkamaiBullhorn · listed by 2 tracked vendors · incident: Internal support platform Outage, Sep 16 12:12 UTC BullhornCanonical · listed by 1 tracked vendor · incident: "Landscape" is Down, Sep 16 10:27 UTC CanonicalInfluxData · listed by 1 tracked vendor · incident: Query performance degradation in Azure Westeurope., Sep 16 10:08 UTC InfluxDataTiger Data (creators of TimescaleDB) · listed by 0 tracked vendors · incident: The functionality has been restored, Sep 16 10:41 UTC Tiger Data (creato…Twilio · listed by 474 tracked vendors Intercom · listed by 368 tracked vendors · incident: Issues with Fin for Salesforce, Sep 16 11:51 UTC IntercomGainsight Software · listed by 54 tracked vendors · incident: Salesforce Service Disruption - Cascading impact on Gainsight CS functionality, Sep 16 10:34 UTC Gainsight SoftwareConga · listed by 9 tracked vendors · incident: Informational Notice – Salesforce Service Disruption, Sep 16 11:08 UTC CongaIXOPAY · listed by 0 tracked vendors · incident: Support portal and ticketing intermittently unavailable — third-party service disruption, Sep 16 09:50 UTC IXOPAYHubSpot · listed by 472 tracked vendors SendGrid · listed by 342 tracked vendors DigitalOcean · listed by 88 tracked vendors · incident: Support Portal Service Disruption, Sep 16 09:48 UTC DigitalOceanVeryfi · listed by 2 tracked vendors · incident: API performance impacted for some accounts, Sep 16 09:55 UTC VeryfiNintex · listed by 0 tracked vendors · incident: DocGen for Salesforce failures due to Salesforce's API outage, Sep 16 10:44 UTC NintexOpenGov · listed by 0 tracked vendors · incident: Help Center and Technical Support Outage, Sep 16 11:38 UTC OpenGovOkta · listed by 276 tracked vendors Segment · listed by 179 tracked vendors Plain · listed by 44 tracked vendors · incident: Degraded AI thread processing, Sep 16 10:33 UTC PlainQualtrics · listed by 14 tracked vendors · incident: Salesforce Workflow Connection issues noticed in all Regions, Sep 16 09:53 UTC QualtricsSpendesk · listed by 0 tracked vendors · incident: International Transfers feature is unavailable for affected EEA customers, Sep 16 10:05 UTC SpendeskVercel · listed by 169 tracked vendors Luma AI · listed by 2 tracked vendors · incident: Ray2 increased queue times, Sep 16 12:00 UTC Luma AIZapier · listed by 131 tracked vendors Supabase · listed by 68 tracked vendors AssemblyAI · listed by 55 tracked vendors Fireworks · listed by 49 tracked vendors WorkOS · listed by 110 tracked vendors OpenAI · listed by 788 tracked vendors Anthropic · listed by 561 tracked vendors Atlassian · listed by 297 tracked vendors Pylon · listed by 90 tracked vendors Baseten · listed by 48 tracked vendors LaunchDarkly · listed by 64 tracked vendors Salesloft · listed by 30 tracked vendors · incident: Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze, Sep 16 11:59 UTC SalesloftSmartsheet · listed by 10 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC SmartsheetChargeBee · listed by 58 tracked vendors Mailgun · listed by 238 tracked vendors Help Scout · listed by 53 tracked vendors LangChain · listed by 53 tracked vendors Apollo · listed by 36 tracked vendors · incident: Salesforce Service Disruption, Sep 16 11:00 UTC ApolloPendo · listed by 146 tracked vendors Vanta · listed by 107 tracked vendors Retool · listed by 49 tracked vendors Linear · listed by 91 tracked vendors Resend · listed by 76 tracked vendors OpenRouter · listed by 46 tracked vendors Kaltura · listed by 4 tracked vendors · incident: Access to Support portal, Sep 16 09:47 UTC Kaltura

Incidents starting 30 min before to 2 h after

Sprout Social lists ClickHouse Meta Connection Issue ↗ minor −27 min 34 h 32 min
Jamf lists ClickHouse Fulfillment services ↗ major +1 h 16 min 3 h 24 min
Lovable lists ClickHouse Builds failing for some users ↗ minor +1 h 32 min 22 min
Kaltura lists Salesforce, Twilio (2 hops) Access to Support portal ↗ minor −28 min 7 h 17 min
DigitalOcean lists Twilio, SendGrid (2 hops) Support Portal Service Disruption ↗ minor −28 min 11 h 21 min
Stripe lists Salesforce, Twilio (2 hops) Stripe Support Systems issue ↗ no impact stated −11 min 7 h 4 min
New Relic lists Salesforce, SendGrid (2 hops) Salesforce Service Disruption ↗ no impact stated −7 min 5 h 32 min
Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +12 min 15 min
Plain lists Salesforce, Segment (2 hops) Degraded AI thread processing ↗ minor +17 min 25 min
Akamai lists Salesforce (2 hops) Case Ticketing Issue ↗ minor +36 min 3 h 7 min
Apollo lists Twilio, LangChain (2 hops) Salesforce Service Disruption ↗ no impact stated +44 min —
Digicert lists Salesforce, Twilio (2 hops) DigiCert Alert - CertCentral and CIS Service Degraded ↗ no impact stated +1 h 9 min 1 h 19 min
OpenGov lists SendGrid (2 hops) Help Center and Technical Support Outage ↗ major +1 h 23 min 7 h 31 min
Intercom lists Twilio, PlanetScale (2 hops) Issues with Fin for Salesforce ↗ minor +1 h 36 min 5 h 27 min
Luma AI lists Vercel, WorkOS (2 hops) Ray2 increased queue times ↗ minor +1 h 44 min 13 h
Bullhorn lists Salesforce, Twilio (2 hops) Internal support platform Outage ↗ no impact stated +1 h 56 min 2 h 36 min

Incidents

minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 2minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 5no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 1minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 508 4minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 3minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 2major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 10no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 2major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 3major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 3minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 1minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 1minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 2major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 3minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 2minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 828 1,916 6minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 828 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 2minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 828 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 1minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,020 1minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 828 1,916 5no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 828 1,916 5no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 92 401 1major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,194 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 805 1,967 2no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,126 1minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 49 1minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 216 1no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 828 1,916 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 1minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 210 1,188 2minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 133 1,429 4no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 1minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 3no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 186 1,020 1minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 726 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 828 1,916 8minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 2critical Harness.io· OverOps API Login failures Sep 15 17:22 20 min 3 36 2minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia Sep 15 17:08 24 h 2 min 828 1,916 10minor Scaleway [GAPI] - Dedicated deployment cannot start properly Sep 15 17:03 13 h 53 min 23 359 2minor OpenAI Ads Manager login issues Sep 15 16:52 1 min 805 1,967 9

Previous Next