Outreach

outreach.io · crm

Outreach declares 32 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 22, 2026. 54 tracked vendors name Outreach as a subprocessor, including Linear, Deepgram and SolarWinds.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

32 third parties.

NamePurposeLocationListed since
Amazon Web Services Infrastructure and primary hosting provider for Outreach Engage and data warehouse for all Outreach products.United States & Ireland
Amplitude, Inc. New User/Customer Platform ExperienceUnited States
Anthropic, PBC AIOutreach Platform LLM ProviderUnited States
Atlassian Project management and product related documentationAustralia (US based storage)
ClickHouse, Inc. Infrastructure Monitoring and LoggingUnited States
Data Dog Infrastructure monitoringUnited States
Databricks Inc. Infrastructure and primary hosting provider for Outreach ML/AI models.United States
dbt Labs, Inc. Product analytics and testingUnited States
Freshworks Customer support ticketing systemUnited States
Google Cloud Platform Infrastructure, data storage, artificial intelligence, and enrichment servicesUnited States & Belgium
Google Workspace by Google LLC Productivity and Collaboration ToolsUnited States
Heartex, Inc. Data Indexing for Annotation Data For ML and AIUnited States
Honeycomb.io Telemetry analytics and infrastructure monitoringUnited States
Knock Labs, Inc. Communication notification service and email communicationsUnited States
Launchdarkly Product testingUnited States
Microsoft Azure Infrastructure and artificial intelligence to provide new products and services to customersUnited States, Ireland & Netherlands
Microsoft Enterprise Services Productivity and Collaboration ToolsUnited States
OpenAI OpCo, LLC AIOutreach Platform LLM ProviderUnited States
Raintank, Inc. (d/b/a Grafana Labs) Infrastructure Monitoring and LoggingUnited States
SendGrid Email communicationsUnited States
Sigma Computing, Inc. Business Analytics and ReportingUnited States
SingleStore Data indexingUnited States & Belgium
Slack Internal communication toolUnited States
Snowflake, Inc. Data warehouse and business analyticsUnited States
Tableau - subsidiary of Salesforce Visual Reporting PlatformUnited States
Telus International Services Limited Staff augmentation services for Outreach Technical Support Delivery functions.Philippines
theLoops.ai Customer Service AutomationUnited States
Traceable.ai API Security AnalyticsUnited States
Tray.ai Data Sharing PlatformUnited States
Twilio, Inc. Voice provider and other communication services, including call recording storage for Outreach Voice productUnited States
VL Consulting DWC LLC DBA Value Labs Staff augmentation services for Outreach Engineering Product Development functions.India
Yext Inc. Customer Service AutomationUnited States

Web TechnologiesCSV · Atom

Outreach's homepage made 325 requests to 19 domains, and 10 services controlled by another company.

Analytics (2): Amplitude, Google CloudCDN (2): jsDelivr; usually detected as CDN: UNPKGOther (6): reviewed as Artificial Intelligence: 1mind; Geolocation: ipify; Issue trackers: Sentry; JavaScript libraries: Webflow; Security: DataGrail; Video players: Wistia

10 third parties by category: Analytics 2CDN 2Other 6

Third parties 10 · 321 requests
1mind 1mind.com 58% of the page's requests 190
Webflow Webflow 1.6.0 jQuery 3.5.1 15% of the page's requests 50
Wistia Wistia 11% of the page's requests 36
Amplitudesubprocessor Amplitude 4% of the page's requests 13
Google Cloudsubprocessor Google Analytics Google Font API Google Hosted Libraries Google Tag Manager 4% of the page's requests 13
jsDelivr jsDelivr 3% of the page's requests 9
UNPKG unpkg.com 2% of the page's requests 5
DataGrail DataGrail <1% of the page's requests 3
Sentry Sentry 9.6.1 <1% of the page's requests 1
ipify ipify <1% of the page's requests 1
First party 1 · 4 requests
Outreach Cloudflare GSAP 3.15.0 HSTS HTTP/3 LottieFiles Open Graph Priority Hints Swiper Unpkg Webpack 1% of the page's requests 4

5 tracked companies loaded by the homepage are not in Outreach's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (54)CSV · Atom

54 companies
  • Accruent accruent.com Business Support
  • Action1 action1.com Marketing Pipeline and Deal Management
  • ActiveState activestate.com Email automation
  • AHEAD ahead.com Sales Engagement
  • AlertMedia alertmedia.com AlertMedia sales engagement and communications automation
  • AlphaSense alpha-sense.com The Outreach Sales Execution Platform helps our sales team efficiently create pipeline and close more deals.
  • Apollo GraphQL apollographql.com
  • Backblaze backblaze.com A service used by Backblaze for sending email messages.
  • BitTitan bittitan.com Outreach is a wall-to-wall sales engagement platform, impacting all customer-facing roles across the customer journey.
  • Bitwarden bitwarden.com Communication tools
  • Bugcrowd bugcrowd.com Email Address
  • ChargeOver chargeover.com Outbound marketing/customer communication
  • Chartbeat chartbeat.com Sales email platform
  • Check Point Software Technologies checkpoint.com Sales Management Platform
  • Clozd clozd.com Optional; Participant outreach services. [Outreach Trust Center](
  • Coalfire coalfire.com Customer Relationship Management
  • ConnectWise connectwise.com Digital Experience Platform (DXP); Tools for content management, e-commerce, and digital marketing
  • Deepgram deepgram.com Outreach AI Generates personalized sales emails for prospects, facilitating selling outreach.
  • Descript descript.com
  • Digicert digicert.com Manage sales engagement, outreach, and reporting
  • Digital Realty digitalrealty.com Marketing outreach platform
  • Dock dock.us Email outreach
  • Double doublehq.com Email communication
  • Egnyte egnyte.com
  • Employment Hero employmenthero.com Processing Activity: Customer relationship management for email marketing, lead generation, and sales engagement. GDPR Transfer Mechanism: Standard Contractual Clauses; Sales
  • EventUp Planner eventupplanner.com
  • Explorium explorium.ai Sales engagement platform
  • Graphite graphite.dev
  • Instruqt instruqt.com CRM; Customer relationship management
  • Knak knak.com Sales email platform
  • Labster labster.com Customer Engagement
  • Linear linear.app Sales
  • Lusha lusha.com Sales execution platforms and workflow tools for sales teams
  • Malbek malbek.io Sales Engagement; Sales outreach and customer communications.
  • MinIO min.io Sales engagement platform with embedded AI; processes customer and partner names, email addresses, phone numbers, company names, job titles, and email content
  • Nextiva nextiva.com Sales workflow automation
  • Parsec parsecgaming.com Sales and Marketing prospecting
  • Posit posit.co Sales execution and engagement
  • Quartzy quartzy.com
  • SalesScreen salesscreen.com
  • Sirion sirion.ai Managing outbound sales sequences and communications with prospects; Used for managing customer interactions across email, voice and; and customers.; social.
  • SolarWinds solarwinds.com Customer Communications
  • Spacelift spacelift.io Sales support platform; delivered by Outreach Corporation, 333 Elliott Ave W, Suite 500 Seattle, WA 98119, USA
  • Spekit spekit.com Sales platform
  • Storyblok storyblok.com
  • Strider Technologies striderintel.com Revenue Workflow
  • Teleport goteleport.com Email Automation
  • The Predictive Index predictiveindex.com Sales engagement platform
  • Thinkific thinkific.com Customer contact tool utilized across sales to automate emailing
  • Transifex transifex.com Sales engagement workflows
  • UltraDNS ultradns.com Manage sales engagement, outreach, and reporting
  • Vxt vxt.co.nz Customer relationship management
  • Wayground wayground.com
  • Webflow webflow.com Sales engagement platform

Incidents reported by Outreach's subprocessorsCSV · Atom

319 reported incidents in the last 30 days, by 15 of the vendors Outreach lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Outreach was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
SnowflakeINC20000347 minor32 min
Twilio· SendGridMMS Delivery Failures from Twilio to GCI United States minor3 min
Twilio· SendGridSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
Twilio· SendGridSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
Twilio· SendGridSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
Twilio· SendGridSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minorongoing
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
Twilio· SendGridMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
Twilio· SendGridSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
Twilio· SendGridVoice Call Failures in JP1 minor3 h 51 min
dbt LabsCloud IDE sessions failed to load no impact stated8 min
ClickHouseProvisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo minor7 h 38 min
Twilio· SendGridSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
Twilio· SendGridRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
Twilio· SendGridIssue resolved minor1 h 43 min
Twilio· SendGridSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
GrafanaCloud Logs writes - Elevated latency and error rates in prod-eu-central-0 no impact stated17 min
dbt LabsDegraded run performance due to dbt State service disruption no impact stated—
Twilio· SendGridGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min

And 294 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Outreach's site

Outreach transparency rating

It updates with the rating.

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