Third Party Index

Upstream incidents

minor· Avalara· · 17 min

Avalara Cross Border Restrictions Service Degradation

Listed as a subprocessor by 29 tracked vendors · 120 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Microsoft · listed by 739 tracked vendors Microsoft Slack · listed by 514 tracked vendors Slack Salesforce · listed by 500 tracked vendors Salesforce Snowflake · listed by 319 tracked vendors Snowflake Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB Databricks · listed by 88 tracked vendors Databricks Fullstory · listed by 88 tracked vendors Fullstory Hex · listed by 43 tracked vendors Hex Confluent · listed by 40 tracked vendors Confluent Splunk · listed by 39 tracked vendors Splunk Avalara · listed by 29 tracked vendors Avalara Prezi · listed by 0 tracked vendors · incident: What's going on, Sep 17 18:27 UTC Prezi Xero · listed by 30 tracked vendors Xero Maxio · listed by 20 tracked vendors Maxio Recurly · listed by 19 tracked vendors Recurly Speechmatics · listed by 13 tracked vendors Speechmatics ClickUp™ · listed by 10 tracked vendors ClickUp™ Fastmail · listed by 6 tracked vendors Fastmail Thinkific · listed by 4 tracked vendors Thinkific Ziflow · listed by 2 tracked vendors Ziflow BrightLocal · listed by 1 tracked vendor BrightLocal Coalfire · listed by 1 tracked vendor Coalfire Nectar HR · listed by 1 tracked vendor Nectar HR Posit · listed by 1 tracked vendor Posit Postscript · listed by 1 tracked vendor Postscript Atlassian · listed by 301 tracked vendors Atlassian Vonage · listed by 45 tracked vendors Vonage Cloudinary · listed by 38 tracked vendors Cloudinary PandaDoc · listed by 35 tracked vendors PandaDoc Adobe · listed by 34 tracked vendors Adobe nylas · listed by 28 tracked vendors nylas SendSafely · listed by 19 tracked vendors SendSafely Telnyx · listed by 18 tracked vendors Telnyx Rev · listed by 13 tracked vendors Rev Filestack · listed by 12 tracked vendors Filestack Aha Labs · listed by 11 tracked vendors Aha Labs Bitbucket · listed by 11 tracked vendors Bitbucket Unbounce · listed by 6 tracked vendors Unbounce Fathom Analytics · listed by 5 tracked vendors Fathom Analytics Validity · listed by 5 tracked vendors Validity Statuspage · listed by 4 tracked vendors Statuspage Acquia · listed by 2 tracked vendors Acquia Couchdrop · listed by 2 tracked vendors Couchdrop Forsta · listed by 2 tracked vendors Forsta InMotion Hosting · listed by 2 tracked vendors InMotion Hosting + 8 more+ 15 more+ 71 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Avalara SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo ↗ minor +9 min 10 h 3 min
Prezi lists Avalara What's going on ↗ major 0 min 1 h 42 min

Incidents

no impact stated MaxMind Network degradation in us-east region Sep 17 15:50 26 h 49 min 25 119 1critical Infobip Pakistan - Portal login degradation and Customer Portal service intermittent Sep 17 15:31 2 h 24 min 21 177 1minor Notion· Notion Notion Calendar sign-in redirects on web Sep 17 15:25 20 h 35 min 37 161 minor Cursor Investigating service degradation — Cloud Agents and Automations Sep 17 15:20 4 h 44 min 9 28 minor Twilio· SendGrid· Segment MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States Sep 17 15:11 5 h 14 min 815 1,881 8minor ngrok SSO session validation errors on dashboard.ngrok.com Sep 17 15:10 5 h 26 min 3 major SugarCRM Sugar Market US and Sugar Market EU are down Sep 17 15:05 9 min 1 minor Formstack· Intellistack Formstack Forms: Phone Number Field Sep 17 14:48 4 h 27 min 7 23 minor Asana Slow performance for a subset of Asana users Sep 17 14:36 36 min 29 255 no impact stated Broadcom CASB Gatelets Degraded Performance in the US Central Region Sep 17 14:34 17 h 25 min 2 1minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 37 161 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 35 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 17 150 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 28 154 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 9 28 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 45 1,017 minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 457 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 29 1,163 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 17 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 669 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 150 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 150 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 354 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 58 372 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3

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