Third Party Index

Upstream incidents

minor· Intercom· Sep 16, 2026 11:51 UTC · 5 h 27 min

Issues with Fin for Salesforce

Listed as a subprocessor by 323 tracked vendors · 1,309 within 2 hops · In window: 4 vendors listing it (20 within 2 hops)

Incidents starting 30 min before to 2 h after

Digicert lists Intercom DigiCert Alert - CertCentral and CIS Service Degraded ↗ no impact stated −27 min 1 h 19 min

Jamf lists Intercom Fulfillment services ↗ major −20 min 3 h 24 min

Lovable lists Intercom Builds failing for some users ↗ minor −4 min 22 min

Mindtickle lists Intercom Salesforce Sync Workflows Impacted ↗ minor +1 h 42 min 3 h 28 min

Clever lists Anthropic, MongoDB (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor −27 min 12 h 18 min

OpenGov lists OpenAI, Anthropic (2 hops) Help Center and Technical Support Outage ↗ major −13 min 7 h 31 min

Salesloft lists MongoDB (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +7 min 2 h

Luma AI lists OpenAI, Anthropic (2 hops) Ray2 increased queue times ↗ minor +8 min 13 h

Bullhorn lists OpenAI, Sentry (2 hops) Internal support platform Outage ↗ no impact stated +20 min 2 h 36 min

Aiven lists Sentry, Qualified (2 hops) Creation of new service nodes disrupted ↗ minor +30 min 13 days

Resend lists Anthropic, Retool (2 hops) High latency on General-API ↗ no impact stated +32 min —

Genetec lists MongoDB (2 hops) Login issue affecting Genetec Cloud Products / Clearance - Global ↗ critical +32 min 2 h 55 min

Clerk lists OpenAI, Anthropic (2 hops) Delays in webhook delivery ↗ minor +40 min 1 h 7 min

DevRev lists OpenAI, MongoDB (2 hops) Platform Performance & Errors ↗ minor +53 min 45 min

Redpanda lists OpenAI, Anthropic (2 hops) Scheduled Database Maintenance ↗ no impact stated +53 min 36 min

Gorgias lists OpenAI, Sentry (2 hops) Customer sidebar search not working ↗ major +59 min 1 h 14 min

Netlify lists OpenAI, Anthropic (2 hops) Elevated Image CDN Errors ↗ minor +1 h 7 min 50 min

Elasticsearch lists MongoDB, Tines (2 hops) Elastic Support Portal unavailable ↗ major +1 h 26 min 2 h 21 min

Gong lists MongoDB (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +1 h 34 min 1 h 25 min

Rapid7 lists OpenAI, Anthropic (2 hops) Command Platform Dashboard Degradition ↗ minor +1 h 59 min 32 min

Incidents

minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 88 minor

Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 624 minor

Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor

Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 28 146 minor

Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated

Resend High latency on General-API Sep 16 12:23 — 54 180 minor

Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 803 no impact stated

Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor

Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major

Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 30 174 minor

Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 323 1,309 4 minor

Lovable Builds failing for some users Sep 16 11:47 22 min 1 major

Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major

Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated

Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor

Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 1 minor

Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor

Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 484 1 no impact stated

Apollo Salesforce Service Disruption Sep 16 11:00 — 28 151 1 minor

Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 43 1,018 1 minor

Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major

Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 595 major

Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated

Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 53 264 2 minor

Plain Degraded AI thread processing Sep 16 10:33 25 min 42 898 1 major

Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,207 minor

ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 128 1,253 4 no impact stated

New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 82 352 2 minor

InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 482 minor

Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 48 no impact stated

Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 589 1,421 8 no impact stated

Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 589 1,421 8 major

Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 12 130 1 minor

Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 30 major

Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 212 minor

Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1 minor

DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 70 348 minor

Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 3 4 minor

rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 29 137 major

Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major

Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor

Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 735 1,659 29 minor

Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1 minor

WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 483 no impact stated

Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated

Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor

Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 13 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 88 minor

Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 64 654 2 no impact stated

Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 27