Third Party Index

Upstream incidents

minor· Akamai· · 3 h 7 min

Case Ticketing Issue

Listed as a subprocessor by 43 tracked vendors · 699 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (14 within 2 hops)

Akamai · listed by 43 tracked vendors AkamaiDigicert · listed by 2 tracked vendors · incident: DigiCert Alert - CertCentral and CIS Service Degraded, Sep 16 11:24 UTC DigicertSalesforce · listed by 497 tracked vendors Gainsight Software · listed by 54 tracked vendors · incident: Salesforce Service Disruption - Cascading impact on Gainsight CS functionality, Sep 16 10:34 UTC Gainsight SoftwarePlain · listed by 44 tracked vendors · incident: Degraded AI thread processing, Sep 16 10:33 UTC PlainSmartsheet · listed by 10 tracked vendors · incident: Salesforce connector is experiencing intermittent issues, Sep 16 10:36 UTC SmartsheetConga · listed by 9 tracked vendors · incident: Informational Notice – Salesforce Service Disruption, Sep 16 11:08 UTC CongaClever · listed by 4 tracked vendors · incident: Clever's Support Team Delayed in Assisting Districts, Sep 16 11:24 UTC CleverCanonical · listed by 1 tracked vendor · incident: "Landscape" is Down, Sep 16 10:27 UTC CanonicalPowerSchool · listed by 0 tracked vendors · incident: Customer Central and PowerSchool Assistant - Intermittent Availability, Sep 16 12:24 UTC PowerSchoolTiger Data (creators of TimescaleDB) · listed by 0 tracked vendors · incident: The functionality has been restored, Sep 16 10:41 UTC Tiger Data (creato…Mailchimp · listed by 108 tracked vendors Salesloft · listed by 30 tracked vendors · incident: Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze, Sep 16 11:59 UTC SalesloftSignicat · listed by 1 tracked vendor · incident: Degraded performance - VideoID, Sep 16 11:08 UTC SignicatNintex · listed by 0 tracked vendors · incident: DocGen for Salesforce failures due to Salesforce's API outage, Sep 16 10:44 UTC NintexAtlassian · listed by 297 tracked vendors Vonage · listed by 45 tracked vendors LinkedIn · listed by 57 tracked vendors Deepgram · listed by 70 tracked vendors Chameleon Intelligent Tech · listed by 12 tracked vendors Synadia · listed by 3 tracked vendors Chatra · listed by 2 tracked vendors Tableau · listed by 40 tracked vendors Jamf · listed by 7 tracked vendors · incident: Fulfillment services, Sep 16 11:31 UTC JamfVanta · listed by 107 tracked vendors Outreach · listed by 43 tracked vendors Recurly · listed by 19 tracked vendors Webflow · listed by 17 tracked vendors Cloudinary · listed by 35 tracked vendors Mailgun · listed by 238 tracked vendors Sinch · listed by 28 tracked vendors monday.com · listed by 18 tracked vendors Mixmax · listed by 7 tracked vendors Adobe · listed by 33 tracked vendors Xero · listed by 32 tracked vendors Avalara · listed by 27 tracked vendors 1Password · listed by 11 tracked vendors People Data Labs · listed by 9 tracked vendors Ironclad · listed by 7 tracked vendors Qualtrics · listed by 14 tracked vendors Digital Realty · listed by 11 tracked vendors Thinkific · listed by 4 tracked vendors Mindtickle · listed by 3 tracked vendors Rackspace · listed by 13 tracked vendors Bullhorn · listed by 2 tracked vendors · incident: Internal support platform Outage, Sep 16 12:12 UTC BullhornDigitalOcean · listed by 88 tracked vendors Pipedrive · listed by 15 tracked vendors Cookiebot · listed by 12 tracked vendors Plivo · listed by 15 tracked vendors WalkMe · listed by 10 tracked vendors Sprinklr · listed by 4 tracked vendors Vimeo · listed by 9 tracked vendors Brightcove · listed by 7 tracked vendors Genesys · listed by 7 tracked vendors Snyk · listed by 5 tracked vendors ConfigCat · listed by 4 tracked vendors Supabase · listed by 68 tracked vendors

Incidents starting 30 min before to 2 h after

Aiven subprocessor of Akamai Creation of new service nodes disrupted ↗ minor +1 h 30 min 13 days
Digicert lists Akamai DigiCert Alert - CertCentral and CIS Service Degraded ↗ no impact stated +33 min 1 h 19 min
Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major −24 min 15 min
Plain lists Salesforce (2 hops) Degraded AI thread processing ↗ minor −19 min 25 min
Gainsight Software lists Salesforce (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated −18 min 8 h 35 min
Smartsheet lists Salesforce (2 hops) Salesforce connector is experiencing intermittent issues ↗ major −15 min 10 h 26 min
Tiger Data (creators of TimescaleDB) lists Salesforce (2 hops) The functionality has been restored ↗ no impact stated −11 min ongoing
Nintex lists Salesforce, Mailchimp (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated −8 min 9 h 38 min
Signicat lists Mailchimp (2 hops) Degraded performance - VideoID ↗ minor +16 min 15 min
Conga lists Salesforce (2 hops) Informational Notice – Salesforce Service Disruption ↗ minor +17 min 25 h 36 min
Clever lists Salesforce (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor +33 min 12 h 18 min
Jamf lists Mailchimp, Tableau (2 hops) Fulfillment services ↗ major +40 min 3 h 24 min
Salesloft lists Salesforce, Mailchimp (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +1 h 7 min 2 h
Bullhorn lists Salesforce, Rackspace (2 hops) Internal support platform Outage ↗ no impact stated +1 h 20 min 2 h 36 min
PowerSchool lists Salesforce (2 hops) Customer Central and PowerSchool Assistant - Intermittent Availability ↗ minor +1 h 32 min 6 h 59 min

Incidents

minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 2minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 2minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 5no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 1minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 508 4minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 3minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 2major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 10no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 2major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 3major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 3minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 1minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 1minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 2major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 3minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 2minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 828 1,916 6minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 828 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 2minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 828 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 1minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,020 1minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 828 1,916 5no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 828 1,916 5no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 92 401 1major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,194 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 805 1,967 2no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,126 1minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 49 1minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 216 1no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 828 1,916 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 1minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 210 1,188 2minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 133 1,429 4no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 1minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 3no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 186 1,020 1minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 726 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 828 1,916 8minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 2critical Harness.io· OverOps API Login failures Sep 15 17:22 20 min 3 36 2minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia Sep 15 17:08 24 h 2 min 828 1,916 10minor Scaleway [GAPI] - Dedicated deployment cannot start properly Sep 15 17:03 13 h 53 min 23 359 2

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