Third Party Index

Upstream incidents

minor· Baseten· · 41 min

Partial outage on Kimi K3 model API inference (non-US only)

Listed as a subprocessor by 48 tracked vendors · 1,193 within 2 hops · In window: 1 vendor listing it (14 within 2 hops)

Baseten · listed by 48 tracked vendors BasetenRetool · listed by 49 tracked vendors · incident: Retool MCP connection errors, Sep 14 16:07 UTC RetoolLinear · listed by 91 tracked vendors Resend · listed by 76 tracked vendors HubSpot · listed by 472 tracked vendors Zettagrid · listed by 0 tracked vendors · incident: WA - NBN Maintenance (855809), Sep 14 16:00 UTC ZettagridWorkOS · listed by 110 tracked vendors Zendesk · listed by 382 tracked vendors Coralogix · listed by 23 tracked vendors · incident: Data usage metrics having issues, Sep 14 18:14 UTC CoralogixFountain · listed by 0 tracked vendors · incident: Source dashboard outage, Sep 14 17:46 UTC FountainHireVue · listed by 0 tracked vendors · incident: Candidates unable to complete device setup, Sep 14 15:51 UTC HireVueCloudflare · listed by 593 tracked vendors Datadog · listed by 414 tracked vendors MongoDB · listed by 225 tracked vendors Salesloft · listed by 30 tracked vendors · incident: marking start of status time, Sep 14 18:00 UTC SalesloftLandbot · listed by 0 tracked vendors · incident: Intermittent latency affecting our Services, Sep 14 18:00 UTC LandbotUserTesting · listed by 0 tracked vendors · incident: Exports are not working for new UserTesting studies, Sep 14 16:53 UTC UserTestingAtlassian · listed by 297 tracked vendors Okta · listed by 276 tracked vendors Vercel · listed by 169 tracked vendors Zapier · listed by 131 tracked vendors Supabase · listed by 68 tracked vendors ChargeBee · listed by 58 tracked vendors Fireworks · listed by 49 tracked vendors OpenRouter · listed by 46 tracked vendors Fivetran · listed by 146 tracked vendors OpenAI · listed by 788 tracked vendors · incident: Elevated errors affecting Work Mode in ChatGPT, Sep 14 15:58 UTC OpenAIScreencastify · listed by 0 tracked vendors · incident: Webcam Not Appearing During Full Screen Recordings., Sep 14 17:27 UTC ScreencastifyAmplitude · listed by 139 tracked vendors Mailchimp · listed by 108 tracked vendors New Relic · listed by 88 tracked vendors Deepgram · listed by 70 tracked vendors Twilio · listed by 474 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC TwilioSalesforce · listed by 497 tracked vendors AssemblyAI · listed by 55 tracked vendors Mailgun · listed by 238 tracked vendors Hyperdoc (a.k.a. Recall.ai) · listed by 44 tracked vendors LangChain · listed by 53 tracked vendors Pendo · listed by 146 tracked vendors · incident: Latency issue in US region impacting login, guide delivery and event data processing, Sep 14 16:14 UTC PendoVanta · listed by 107 tracked vendors ZoomInfo · listed by 45 tracked vendors Plain · listed by 44 tracked vendors SendGrid · listed by 342 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC SendGridElevenLabs · listed by 101 tracked vendors Hex · listed by 42 tracked vendors Segment · listed by 179 tracked vendors · incident: Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina, Sep 14 16:00 UTC SegmentPylon · listed by 90 tracked vendors LaunchDarkly · listed by 64 tracked vendors Calendly.com · listed by 53 tracked vendors turbopuffer · listed by 39 tracked vendors Anthropic · listed by 561 tracked vendors Apollo · listed by 36 tracked vendors LiveKit · listed by 33 tracked vendors Braintrust · listed by 30 tracked vendors Mixpanel · listed by 168 tracked vendors Ada Support · listed by 16 tracked vendors Hotjar · listed by 49 tracked vendors

Incidents starting 30 min before to 2 h after

Retool lists Baseten Retool MCP connection errors ↗ minor −14 min 6 h 10 min
HireVue lists Zendesk (2 hops) Candidates unable to complete device setup ↗ minor −30 min 31 h 5 min
OpenAI lists Fivetran (2 hops) Elevated errors affecting Work Mode in ChatGPT ↗ minor −23 min 11 h 12 min
Twilio lists Fivetran, Deepgram (2 hops) Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina ↗ minor −22 min 12 h 47 min
SendGrid lists Fivetran, Deepgram (2 hops) Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina ↗ minor −22 min 12 h 47 min
Segment lists Fivetran, Deepgram (2 hops) Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina ↗ minor −22 min 12 h 47 min
Zettagrid lists HubSpot (2 hops) WA - NBN Maintenance (855809) ↗ no impact stated −22 min 3 h
Pendo lists LangChain (2 hops) Latency issue in US region impacting login, guide delivery and event data processing ↗ major −7 min 3 h 50 min
UserTesting lists MongoDB, Fivetran (2 hops) Exports are not working for new UserTesting studies ↗ major +32 min 15 h 52 min
Screencastify lists Zendesk, Fivetran (2 hops) Webcam Not Appearing During Full Screen Recordings. ↗ minor +1 h 6 min 3 days
Fountain lists Zendesk, MongoDB (2 hops) Source dashboard outage ↗ major +1 h 25 min 26 min
Landbot lists Zendesk, MongoDB (2 hops) Intermittent latency affecting our Services ↗ minor +1 h 38 min —
Salesloft lists MongoDB, Fivetran (2 hops) marking start of status time ↗ minor +1 h 39 min —
Coralogix lists Zendesk (2 hops) Data usage metrics having issues ↗ no impact stated +1 h 53 min 42 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Sep 14 15:51 7 h 5 min 828 1,916 7minor Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 772 1minor Xero UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Sep 14 15:08 22 h 35 min 32 107 3major Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 680 1major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 216 3minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 2major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 272 2minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 828 1,916 8major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 225 2no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 2critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 3no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 1no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 772 1minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 1minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 2minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 828 1,916 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 1minor Mailgun Route delays in EU Region Sep 14 09:15 58 min 244 1,431 2no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 23 359 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 828 1,916 4minor Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 808 1major Xero ATO services may be unavailable Sep 13 23:46 4 h 5 min 32 107 1minor OpenAI Codex GitHub Review and Pull Request Failures Sep 13 09:26 27 min 805 1,967 2critical GitHub Incident with several GitHub Services Sep 13 09:16 1 h 28 min 210 1,188 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France Sep 12 22:08 2 days 828 1,916 3minor Sinch Delivery Issue Bolivia - Tigo Sep 12 21:45 1 h 38 min 29 1,181 4minor Twilio· SendGrid· Segment Errors Impacting Real-Time Transcriptions, Conversation Relay, <Gather> Voice TwiML Sep 12 21:25 2 h 47 min 828 1,916 3minor Sinch Delivery Issue - Bouygues Telecom - France Sep 12 19:53 9 h 3 min 29 1,181 4major Red Hat OpenShift Cluster Manager Database Maintenance 2026-09-19 Sep 12 19:27 15 days 8 947 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 828 1,916 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 1minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 2major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 2minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 828 1,916 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 454 1no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 2minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 805 1,967 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 120 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 2major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 2minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,035 2major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 586 1,879 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 1major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 1minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 828 1,916 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 828 1,916 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 100 1major CM.com HALO Voice - Service Disruption Sep 11 10:13 22 min 1 3 1

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