Third Party Index

Upstream incidents

major· MongoDB· Sep 16, 2026 09:06 UTC · 6 h 24 min

Support Portal Outage

Listed as a subprocessor by 222 tracked vendors · 1,346 within 2 hops · In window: 2 of its subprocessors · In window: 7 vendors listing it (36 within 2 hops)

Incidents starting 30 min before to 2 h after

Twilio subprocessor of MongoDB SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Stripe subprocessor of MongoDB Stripe Support Systems issue ↗ no impact stated +58 min 7 h 4 min

Bullhorn lists MongoDB Salesforce Outage - Performance and Connection Issues ↗ major −25 min 11 h 30 min

Contentstack lists MongoDB Contentstack AWS, Azure and GCP All Regions - Contentstack Support Live Chat And Support Portal Issue ↗ minor +16 min 5 h 41 min

Gong lists MongoDB Gong CRM is currently affected by a service disruption at Salesforce ↗ minor +17 min 12 h 40 min

Workato lists MongoDB Salesforce Connector Performance Degradation ↗ minor +21 min 7 h 52 min

DevRev lists MongoDB Web App and Computer Access Issues (US-East) ↗ minor +23 min 50 min

Kaltura lists MongoDB Access to Support portal ↗ minor +41 min 7 h 17 min

DigitalOcean lists MongoDB Support Portal Service Disruption ↗ minor +41 min 11 h 21 min

Lovable lists Mailgun, ElevenLabs (2 hops) Previews and builds failing to start ↗ major −25 min 25 min

Xero lists Mailgun, Adobe (2 hops) Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central ↗ major −18 min 6 h 23 min

UiPath lists Salesforce, Atlassian (2 hops) Multiple Region- Uipath Customer Portal - Degraded Performance ↗ minor +7 min 8 h 31 min

Braze lists Mailgun, Fastly (2 hops) Braze Support Services Outage ↗ critical +11 min 6 h 51 min

Supabase lists Atlassian (2 hops) Edge Function Latency ↗ minor +18 min 3 h 2 min

Rapid7 lists Salesforce, Okta (2 hops) Rapid7 Customer Portal Degradation ↗ no impact stated +21 min 7 h 3 min

Procore lists Salesforce, Okta (2 hops) Third party degradation impacting Procore Customer Support ↗ minor +27 min 6 h 46 min

Apptio lists Salesforce, Elasticsearch (2 hops) Salesforce Outage – Support Case Access Impacted ↗ no impact stated +28 min 6 h 41 min

Teamtailor lists Salesforce, Fastly (2 hops) Intermittent availability issue ↗ no impact stated +28 min —

SendGrid lists Elasticsearch, ElevenLabs (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Segment lists Elasticsearch, ElevenLabs (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Digicert lists Salesforce, Zendesk (2 hops) DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major +34 min 12 h 33 min

Matterport lists Salesforce, Atlassian (2 hops) Intermittent Issues with Support Case Submission and Phone Support ↗ major +37 min 6 h 14 min

rollbar lists Mailgun (2 hops) Increased occurrence processing pipeline latency ↗ minor +38 min 26 min

Sprout Social lists Elasticsearch (2 hops) Meta Connection Issue ↗ minor +42 min 34 h 32 min

IXOPAY lists Salesforce, Okta (2 hops) Support portal and ticketing intermittently unavailable — third-party service disruption ↗ major +43 min 24 h 6 min

Spendesk lists Salesforce, Amplitude (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +59 min 22 h

InfluxData lists Salesforce, Okta (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +1 h 2 min 6 h 48 min

New Relic lists Salesforce, Zendesk (2 hops) Salesforce Service Disruption ↗ no impact stated +1 h 2 min 5 h 32 min

ClickHouse lists Salesforce (2 hops) Intermittent Issues with the Support tab ↗ minor +1 h 9 min 13 h 49 min

Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +1 h 21 min 15 min

Plain lists Salesforce, xAI (2 hops) Degraded AI thread processing ↗ minor +1 h 26 min 25 min

SuperOffice lists Mailgun, Amplitude (2 hops) Login issue ↗ major +1 h 27 min 59 min

Gainsight Software lists Salesforce, Zendesk (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated +1 h 27 min 8 h 35 min

Smartsheet lists Salesforce, Atlassian (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +1 h 30 min 10 h 26 min

Tiger Data (creators of TimescaleDB) lists Salesforce, Atlassian (2 hops) The functionality has been restored ↗ no impact stated +1 h 34 min ongoing

Nintex lists Salesforce, Okta (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated +1 h 37 min 9 h 38 min

Nebius lists Atlassian (2 hops) [us-central1] Object Storage is partially unavailable ↗ major +1 h 38 min 4 h 56 min

Akamai lists Salesforce, Atlassian (2 hops) Case Ticketing Issue ↗ minor +1 h 45 min 3 h 7 min

Incidents

Modal Dashboard and sandbox outage Sep 16 18:29 14 min 43 462 minor

Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 766 1,756 3 minor

Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 200 minor

Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 57 408 critical

KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major

Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 13 minor

Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major

LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 63 minor

Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 209 minor

Signicat Incident on 3rd party service - ID-Porten and Data Verification source freg Sep 16 16:56 — 1 major

Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 626 1 minor

ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 43 163 major

Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor

Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 2 4 minor

Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 766 1,756 6 major

FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 16 minor

Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 51 1 no impact stated

Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 545 1,730 6 major

Discord Google Pay Outage Sep 16 16:15 27 min 14 107 minor

Airwallex US Google Pay outage Sep 16 16:14 29 min 3 20 minor

Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 766 1,756 5 minor

Resend Increased latency in WebHooks Sep 16 15:58 5 min 64 196 minor

RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 10 13 minor

agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor

Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 766 1,756 6 minor

Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 51 1 no impact stated

UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 11 major

Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 645 no impact stated

Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 220 minor

IDnow [IDCheck.io/PVID/Check'n'Sign] Degraded Performance Sep 16 14:56 23 min 5 20 minor

Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 44 minor

Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 48 minor

Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor

Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor

PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 223 major

Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25 minor

Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor

Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 155 733 4 minor

Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 51 no impact stated

Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 330 minor

Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor

Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor

Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 93 462 1 major

Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 123 1,150 minor

Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major

Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 645 minor

Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major

Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated

Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 91