Third Party Index

Upstream incidents

major· MongoDB· Sep 16, 2026 09:06 UTC · 6 h 24 min

Support Portal Outage

Listed as a subprocessor by 230 tracked vendors · 1,434 within 2 hops · In window: 2 of its subprocessors · In window: 8 vendors listing it (37 within 2 hops)

Incidents starting 30 min before to 2 h after

Twilio subprocessor of MongoDB SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Stripe subprocessor of MongoDB Stripe Support Systems issue ↗ no impact stated +58 min 7 h 4 min

Bullhorn lists MongoDB Salesforce Outage - Performance and Connection Issues ↗ major −25 min 11 h 30 min

Contentstack lists MongoDB Contentstack AWS, Azure and GCP All Regions - Contentstack Support Live Chat And Support Portal Issue ↗ minor +16 min 5 h 41 min

Gong lists MongoDB Gong CRM is currently affected by a service disruption at Salesforce ↗ minor +17 min 12 h 40 min

Workato lists MongoDB Salesforce Connector Performance Degradation ↗ minor +21 min 7 h 52 min

DevRev lists MongoDB Web App and Computer Access Issues (US-East) ↗ minor +23 min 50 min

Bitbucket lists MongoDB Delays with Bitbucket Pipelines Execution ↗ minor +25 min 43 min

Kaltura lists MongoDB Access to Support portal ↗ minor +41 min 7 h 17 min

DigitalOcean lists MongoDB Support Portal Service Disruption ↗ minor +41 min 11 h 21 min

Lovable lists Mailgun, ElevenLabs (2 hops) Previews and builds failing to start ↗ major −25 min 25 min

Xero lists Mailgun, Adobe (2 hops) Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central ↗ major −18 min 6 h 23 min

UiPath lists Salesforce, Atlassian (2 hops) Multiple Region- Uipath Customer Portal - Degraded Performance ↗ minor +7 min 8 h 31 min

Braze lists Mailgun, Fastly (2 hops) Braze Support Services Outage ↗ critical +11 min 6 h 51 min

Supabase lists Atlassian (2 hops) Edge Function Latency ↗ minor +18 min 3 h 2 min

Rapid7 lists Salesforce, Okta (2 hops) Rapid7 Customer Portal Degradation ↗ no impact stated +21 min 7 h 3 min

Procore lists Salesforce, Okta (2 hops) Third party degradation impacting Procore Customer Support ↗ minor +27 min 6 h 46 min

Apptio lists Salesforce, Elasticsearch (2 hops) Salesforce Outage – Support Case Access Impacted ↗ no impact stated +28 min 6 h 41 min

Teamtailor lists Salesforce, Fastly (2 hops) Intermittent availability issue ↗ no impact stated +28 min —

SendGrid lists Elasticsearch, ElevenLabs (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Segment lists Elasticsearch, ElevenLabs (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Digicert lists Salesforce, Zendesk (2 hops) DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major +34 min 12 h 33 min

Matterport lists Salesforce, Atlassian (2 hops) Intermittent Issues with Support Case Submission and Phone Support ↗ major +37 min 6 h 14 min

rollbar lists Mailgun (2 hops) Increased occurrence processing pipeline latency ↗ minor +38 min 26 min

Sprout Social lists Elasticsearch (2 hops) Meta Connection Issue ↗ minor +42 min 34 h 32 min

IXOPAY lists Salesforce, Okta (2 hops) Support portal and ticketing intermittently unavailable — third-party service disruption ↗ major +43 min 24 h 6 min

Spendesk lists Salesforce, Amplitude (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +59 min 22 h

InfluxData lists Salesforce, Okta (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +1 h 2 min 6 h 48 min

New Relic lists Salesforce, Zendesk (2 hops) Salesforce Service Disruption ↗ no impact stated +1 h 2 min 5 h 32 min

ClickHouse lists Salesforce (2 hops) Intermittent Issues with the Support tab ↗ minor +1 h 9 min 13 h 49 min

Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +1 h 21 min 15 min

Plain lists Salesforce, xAI (2 hops) Degraded AI thread processing ↗ minor +1 h 26 min 25 min

SuperOffice lists Mailgun, Amplitude (2 hops) Login issue ↗ major +1 h 27 min 59 min

Gainsight Software lists Salesforce, Zendesk (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated +1 h 27 min 8 h 35 min

Smartsheet lists Salesforce, Atlassian (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +1 h 30 min 10 h 26 min

Tiger Data (creators of TimescaleDB) lists Salesforce, Atlassian (2 hops) The functionality has been restored ↗ no impact stated +1 h 34 min ongoing

Nintex lists Salesforce, Okta (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated +1 h 37 min 9 h 38 min

Nebius lists Atlassian (2 hops) [us-central1] Object Storage is partially unavailable ↗ major +1 h 38 min 4 h 56 min

Akamai lists Salesforce, Atlassian (2 hops) Case Ticketing Issue ↗ minor +1 h 45 min 3 h 7 min

Incidents

GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 207 1,172 2 minor

Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 67 447 1 minor

Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 815 1,881 6 no impact stated

Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 108 minor

Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 22 354 major

Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,391 minor

Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 815 1,881 3 major

AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated

Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 66 minor

Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 7 457 major

Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,391 minor

Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 815 1,881 1 minor

Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,163 3 no impact stated

Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 66 minor

OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 35 minor

Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 182 1,007 minor

Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 815 1,881 4 no impact stated

Vercel Invoice Generation Paused Sep 16 03:21 — 171 801 minor

Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 145 minor

Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 815 1,881 4 minor

FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor

Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated

New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 91 395 1 no impact stated

People Data Labs Elevated API error rate Sep 16 00:00 — 10 30 major

Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,178 1 major

OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 794 1,932 no impact stated

CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,110 1 major

Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated

Maven AGI Smart Relay Outage Sep 15 22:30 — 4 27 minor

Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 48 minor

Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 213 minor

Cursor Investigating service degradation Sep 15 21:26 34 min 9 28 critical

Bandwidth Bandwidth Local Market Impairment - 949 - Fayetteville, NC Sep 15 20:13 20 h 59 min 12 66 major

Brex Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. Sep 15 20:12 3 h 7 min 1 9 no impact stated

Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 815 1,881 3 minor

Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 minor

APPZEN Delays in Invoice Processing — Autonomous AP Sep 15 19:24 6 h 7 min 1 major

Canonical "lists.ubuntu.com" is Down Sep 15 19:12 12 min 1 1,391 minor

GitHub Disruption with some GitHub services Sep 15 19:11 49 min 207 1,172 1 minor

ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 132 1,406 3 no impact stated

Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 minor

Bandwidth Bandwidth App Incident - IP Adding Sep 15 18:51 1 h 54 min 12 66 no impact stated

Worldpay INC0651469 - We are aware of potential issues with a Third Party 3DSecure Authentication provider. Sep 15 18:47 38 min 10 55 minor

Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 no impact stated

Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 182 1,007 minor

FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 714 no impact stated

Plaid Transaction Updates Delayed Sep 15 17:56 6 h 27 min 15 34 minor

Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 815 1,881 7 minor

Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 major

Chili Piper Gong connectivity issues Sep 15 17:27 23 h 53 min 20 113