Third Party Index

Upstream incidents

minor· Intercom· · 5 h 27 min

Issues with Fin for Salesforce

Listed as a subprocessor by 368 tracked vendors · 1,482 within 2 hops · In window: 5 vendors listing it (21 within 2 hops)

Intercom · listed by 368 tracked vendors IntercomJamf · listed by 7 tracked vendors · incident: Fulfillment services, Sep 16 11:31 UTC JamfMindtickle · listed by 3 tracked vendors · incident: Salesforce Sync Workflows Impacted, Sep 16 13:33 UTC MindtickleDigicert · listed by 2 tracked vendors · incident: DigiCert Alert - CertCentral and CIS Service Degraded, Sep 16 11:24 UTC DigicertLovable · listed by 1 tracked vendor · incident: Builds failing for some users, Sep 16 11:47 UTC LovableStripo · listed by 0 tracked vendors · incident: Degraded performance in the Stripo Web Editor, Sep 16 13:25 UTC StripoOpenAI · listed by 788 tracked vendors Clerk · listed by 37 tracked vendors · incident: Delays in webhook delivery, Sep 16 12:31 UTC ClerkNetlify · listed by 13 tracked vendors · incident: Elevated Image CDN Errors, Sep 16 12:58 UTC NetlifyDevRev · listed by 5 tracked vendors · incident: Platform Performance & Errors, Sep 16 12:45 UTC DevRevOpenGov · listed by 0 tracked vendors · incident: Help Center and Technical Support Outage, Sep 16 11:38 UTC OpenGovTwilio · listed by 474 tracked vendors Anthropic · listed by 561 tracked vendors Resend · listed by 76 tracked vendors · incident: High latency on General-API, Sep 16 12:23 UTC ResendRapid7 · listed by 8 tracked vendors · incident: Command Platform Dashboard Degradition, Sep 16 13:51 UTC Rapid7Clever · listed by 4 tracked vendors · incident: Clever's Support Team Delayed in Assisting Districts, Sep 16 11:24 UTC CleverCloudflare · listed by 593 tracked vendors Datadog · listed by 414 tracked vendors Sentry · listed by 458 tracked vendors Gorgias · listed by 3 tracked vendors · incident: Customer sidebar search not working, Sep 16 12:51 UTC GorgiasBullhorn · listed by 2 tracked vendors · incident: Internal support platform Outage, Sep 16 12:12 UTC BullhornOkta · listed by 276 tracked vendors Zapier · listed by 131 tracked vendors WorkOS · listed by 110 tracked vendors MongoDB · listed by 225 tracked vendors Elasticsearch · listed by 129 tracked vendors · incident: Elastic Support Portal unavailable, Sep 16 13:17 UTC ElasticsearchGong · listed by 94 tracked vendors · incident: Gong Platform Outage - Multiple Pages Not Loading, Sep 16 13:25 UTC GongSalesloft · listed by 30 tracked vendors · incident: Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze, Sep 16 11:59 UTC SalesloftGenetec · listed by 0 tracked vendors · incident: Login issue affecting Genetec Cloud Products / Clearance - Global, Sep 16 12:23 UTC GenetecPowerSchool · listed by 0 tracked vendors · incident: Customer Central and PowerSchool Assistant - Intermittent Availability, Sep 16 12:24 UTC PowerSchoolVanta · listed by 107 tracked vendors Hyperdoc (a.k.a. Recall.ai) · listed by 44 tracked vendors Paddle · listed by 33 tracked vendors Linear · listed by 91 tracked vendors Firmable · listed by 1 tracked vendor · incident: User Management & Authentication: Delays in webhook delivery, Sep 16 12:44 UTC FirmableFireworks · listed by 49 tracked vendors Plain · listed by 44 tracked vendors Honeycomb · listed by 34 tracked vendors rollbar · listed by 30 tracked vendors Workato · listed by 64 tracked vendors Salesforce · listed by 497 tracked vendors ChargeBee · listed by 58 tracked vendors Gainsight Software · listed by 54 tracked vendors Calendly.com · listed by 53 tracked vendors Freshworks · listed by 47 tracked vendors Cloudinary · listed by 35 tracked vendors Mailgun · listed by 238 tracked vendors Akamai · listed by 43 tracked vendors Tableau · listed by 40 tracked vendors Sinch · listed by 28 tracked vendors PagerDuty · listed by 35 tracked vendors Luma AI · listed by 2 tracked vendors · incident: Ray2 increased queue times, Sep 16 12:00 UTC Luma AIConfluent · listed by 38 tracked vendors SmartBear Software · listed by 38 tracked vendors PandaDoc · listed by 34 tracked vendors Supabase · listed by 68 tracked vendors Metabase · listed by 36 tracked vendors

Incidents starting 30 min before to 2 h after

Digicert lists Intercom DigiCert Alert - CertCentral and CIS Service Degraded ↗ no impact stated −27 min 1 h 19 min
Jamf lists Intercom Fulfillment services ↗ major −20 min 3 h 24 min
Lovable lists Intercom Builds failing for some users ↗ minor −4 min 22 min
Stripo lists Intercom Degraded performance in the Stripo Web Editor ↗ major +1 h 34 min 1 h 47 min
Mindtickle lists Intercom Salesforce Sync Workflows Impacted ↗ minor +1 h 42 min 3 h 28 min
Clever lists Anthropic, MongoDB (2 hops) Clever's Support Team Delayed in Assisting Districts ↗ minor −27 min 12 h 18 min
OpenGov lists OpenAI, Anthropic (2 hops) Help Center and Technical Support Outage ↗ major −13 min 7 h 31 min
Salesloft lists MongoDB (2 hops) Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze ↗ major +7 min 2 h
Luma AI lists OpenAI, Anthropic (2 hops) Ray2 increased queue times ↗ minor +8 min 13 h
Bullhorn lists OpenAI, Sentry (2 hops) Internal support platform Outage ↗ no impact stated +20 min 2 h 36 min
Resend lists Anthropic, Attio (2 hops) High latency on General-API ↗ no impact stated +32 min —
Genetec lists MongoDB (2 hops) Login issue affecting Genetec Cloud Products / Clearance - Global ↗ critical +32 min 2 h 55 min
PowerSchool lists MongoDB (2 hops) Customer Central and PowerSchool Assistant - Intermittent Availability ↗ minor +32 min 6 h 59 min
Clerk lists OpenAI, Anthropic (2 hops) Delays in webhook delivery ↗ minor +40 min 1 h 7 min
Firmable lists Linear, Upstash (2 hops) User Management & Authentication: Delays in webhook delivery ↗ minor +52 min 59 min
DevRev lists OpenAI, MongoDB (2 hops) Platform Performance & Errors ↗ minor +53 min 45 min
Gorgias lists OpenAI, Sentry (2 hops) Customer sidebar search not working ↗ major +59 min 1 h 14 min
Netlify lists OpenAI, Anthropic (2 hops) Elevated Image CDN Errors ↗ minor +1 h 7 min 50 min
Elasticsearch lists MongoDB, Tines (2 hops) Elastic Support Portal unavailable ↗ major +1 h 26 min 2 h 21 min
Gong lists MongoDB (2 hops) Gong Platform Outage - Multiple Pages Not Loading ↗ minor +1 h 34 min 1 h 25 min
Rapid7 lists OpenAI, Anthropic (2 hops) Command Platform Dashboard Degradition ↗ minor +1 h 59 min 32 min

Incidents

minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 2minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 2minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 5no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 1minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 508 4minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 3minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 2major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 10no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 2major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 3major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 3minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 1minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 1minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 2major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 3minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 2minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 828 1,916 6minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 828 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 2minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 828 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 1minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,020 1minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 828 1,916 5no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 828 1,916 5no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 92 401 1major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,194 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 805 1,967 2no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,126 1minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 49 1minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 216 1no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 828 1,916 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 1minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 210 1,188 2minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 133 1,429 4no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 1minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 3no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 186 1,020 1minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 726 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 828 1,916 8minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 2critical Harness.io· OverOps API Login failures Sep 15 17:22 20 min 3 36 2minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia Sep 15 17:08 24 h 2 min 828 1,916 10minor Scaleway [GAPI] - Dedicated deployment cannot start properly Sep 15 17:03 13 h 53 min 23 359 2

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