Third Party Index

Upstream incidents

major· MongoDB· Sep 16, 2026 09:06 UTC · 6 h 24 min

Support Portal Outage

Listed as a subprocessor by 230 tracked vendors · 1,434 within 2 hops · In window: 2 of its subprocessors · In window: 8 vendors listing it (37 within 2 hops)

Incidents starting 30 min before to 2 h after

Twilio subprocessor of MongoDB SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Stripe subprocessor of MongoDB Stripe Support Systems issue ↗ no impact stated +58 min 7 h 4 min

Bullhorn lists MongoDB Salesforce Outage - Performance and Connection Issues ↗ major −25 min 11 h 30 min

Contentstack lists MongoDB Contentstack AWS, Azure and GCP All Regions - Contentstack Support Live Chat And Support Portal Issue ↗ minor +16 min 5 h 41 min

Gong lists MongoDB Gong CRM is currently affected by a service disruption at Salesforce ↗ minor +17 min 12 h 40 min

Workato lists MongoDB Salesforce Connector Performance Degradation ↗ minor +21 min 7 h 52 min

DevRev lists MongoDB Web App and Computer Access Issues (US-East) ↗ minor +23 min 50 min

Bitbucket lists MongoDB Delays with Bitbucket Pipelines Execution ↗ minor +25 min 43 min

Kaltura lists MongoDB Access to Support portal ↗ minor +41 min 7 h 17 min

DigitalOcean lists MongoDB Support Portal Service Disruption ↗ minor +41 min 11 h 21 min

Lovable lists Mailgun, ElevenLabs (2 hops) Previews and builds failing to start ↗ major −25 min 25 min

Xero lists Mailgun, Adobe (2 hops) Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central ↗ major −18 min 6 h 23 min

UiPath lists Salesforce, Atlassian (2 hops) Multiple Region- Uipath Customer Portal - Degraded Performance ↗ minor +7 min 8 h 31 min

Braze lists Mailgun, Fastly (2 hops) Braze Support Services Outage ↗ critical +11 min 6 h 51 min

Supabase lists Atlassian (2 hops) Edge Function Latency ↗ minor +18 min 3 h 2 min

Rapid7 lists Salesforce, Okta (2 hops) Rapid7 Customer Portal Degradation ↗ no impact stated +21 min 7 h 3 min

Procore lists Salesforce, Okta (2 hops) Third party degradation impacting Procore Customer Support ↗ minor +27 min 6 h 46 min

Apptio lists Salesforce, Elasticsearch (2 hops) Salesforce Outage – Support Case Access Impacted ↗ no impact stated +28 min 6 h 41 min

Teamtailor lists Salesforce, Fastly (2 hops) Intermittent availability issue ↗ no impact stated +28 min —

SendGrid lists Elasticsearch, ElevenLabs (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Segment lists Elasticsearch, ElevenLabs (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +33 min 4 h 58 min

Digicert lists Salesforce, Zendesk (2 hops) DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major +34 min 12 h 33 min

Matterport lists Salesforce, Atlassian (2 hops) Intermittent Issues with Support Case Submission and Phone Support ↗ major +37 min 6 h 14 min

rollbar lists Mailgun (2 hops) Increased occurrence processing pipeline latency ↗ minor +38 min 26 min

Sprout Social lists Elasticsearch (2 hops) Meta Connection Issue ↗ minor +42 min 34 h 32 min

IXOPAY lists Salesforce, Okta (2 hops) Support portal and ticketing intermittently unavailable — third-party service disruption ↗ major +43 min 24 h 6 min

Spendesk lists Salesforce, Amplitude (2 hops) International Transfers feature is unavailable for affected EEA customers ↗ critical +59 min 22 h

InfluxData lists Salesforce, Okta (2 hops) Query performance degradation in Azure Westeurope. ↗ minor +1 h 2 min 6 h 48 min

New Relic lists Salesforce, Zendesk (2 hops) Salesforce Service Disruption ↗ no impact stated +1 h 2 min 5 h 32 min

ClickHouse lists Salesforce (2 hops) Intermittent Issues with the Support tab ↗ minor +1 h 9 min 13 h 49 min

Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +1 h 21 min 15 min

Plain lists Salesforce, xAI (2 hops) Degraded AI thread processing ↗ minor +1 h 26 min 25 min

SuperOffice lists Mailgun, Amplitude (2 hops) Login issue ↗ major +1 h 27 min 59 min

Gainsight Software lists Salesforce, Zendesk (2 hops) Salesforce Service Disruption - Cascading impact on Gainsight CS functionality ↗ no impact stated +1 h 27 min 8 h 35 min

Smartsheet lists Salesforce, Atlassian (2 hops) Salesforce connector is experiencing intermittent issues ↗ major +1 h 30 min 10 h 26 min

Tiger Data (creators of TimescaleDB) lists Salesforce, Atlassian (2 hops) The functionality has been restored ↗ no impact stated +1 h 34 min ongoing

Nintex lists Salesforce, Okta (2 hops) DocGen for Salesforce failures due to Salesforce's API outage ↗ no impact stated +1 h 37 min 9 h 38 min

Nebius lists Atlassian (2 hops) [us-central1] Object Storage is partially unavailable ↗ major +1 h 38 min 4 h 56 min

Akamai lists Salesforce, Atlassian (2 hops) Case Ticketing Issue ↗ minor +1 h 45 min 3 h 7 min

Incidents

Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 457 minor

Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 28 1,163 major

Anaplan Platform Alerts Sep 17 11:18 16 min 3 17 minor

NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated

Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 669 1 minor

Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1 major

Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major

monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor

Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor

Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4 no impact stated

FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor

Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated

Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor

Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor

Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor

Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4 minor

monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor

Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor

Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major

Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 148 major

Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 148 minor

Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 353 minor

Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated

Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major

Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor

Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated

Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor

Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major

Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated

Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2 minor

ChargeBee API Service Degradation Sep 17 03:51 1 min 58 370 major

Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor

Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor

FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated

Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major

Retell AI Call service disruption Sep 17 01:15 19 min 7 67 minor

Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical

Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 12 66 1 no impact stated

Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 30 minor

Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 3 14 minor

Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 37 161 minor

Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated

Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 713 1,636 1 minor

Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 815 1,881 6 minor

Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 55 no impact stated

Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor

Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 66 713 major

Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 111 no impact stated

Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 6 20 minor

Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 21