Third Party Index

Upstream incidents

major· Confluent· · 1 h 22 min

Multiple Confluent Cloud services are in a degraded state - All regions

Listed as a subprocessor by 38 tracked vendors · 1,167 within 2 hops · In window: 1 vendor listing it (6 within 2 hops)

Confluent · listed by 38 tracked vendors ConfluentOpenAI · listed by 788 tracked vendors · incident: Elevated errors with gpt-image-2.5-flare, Sep 15 23:50 UTC OpenAILegora · listed by 0 tracked vendors · incident: Elevated agent error rate in the AU Region, Sep 16 01:58 UTC LegoraCloudflare · listed by 593 tracked vendors Salesforce · listed by 497 tracked vendors Twilio · listed by 474 tracked vendors HubSpot · listed by 472 tracked vendors Zendesk · listed by 382 tracked vendors New Relic · listed by 88 tracked vendors · incident: Data Irregularities for EU Region, Sep 16 00:14 UTC New RelicPeople Data Labs · listed by 9 tracked vendors · incident: Elevated API error rate, Sep 16 00:00 UTC People Data LabsChainalysis · listed by 0 tracked vendors · incident: KYT Processing Delay on Solana Network, Sep 16 01:53 UTC ChainalysisPersonify Health · listed by 0 tracked vendors · incident: Production Issue Identified, Sep 16 00:43 UTC Personify HealthDatadog · listed by 414 tracked vendors Vanta · listed by 107 tracked vendors Hyperdoc (a.k.a. Recall.ai) · listed by 44 tracked vendors Paddle · listed by 33 tracked vendors Upstash · listed by 20 tracked vendors Inngest · listed by 12 tracked vendors Help Scout · listed by 53 tracked vendors ChartMogul · listed by 23 tracked vendors Fly.io · listed by 15 tracked vendors ZoomInfo · listed by 45 tracked vendors Typeform · listed by 38 tracked vendors PandaDoc · listed by 34 tracked vendors Tinybird · listed by 16 tracked vendors Backblaze · listed by 14 tracked vendors Appcues · listed by 33 tracked vendors Mailgun · listed by 238 tracked vendors Freshworks · listed by 47 tracked vendors Adobe · listed by 33 tracked vendors Sinch · listed by 28 tracked vendors Forethought Technologies · listed by 13 tracked vendors Pinecone · listed by 32 tracked vendors Zapier · listed by 131 tracked vendors ChurnZero · listed by 18 tracked vendors Xero · listed by 32 tracked vendors SendSafely · listed by 19 tracked vendors Telnyx · listed by 18 tracked vendors Speechmatics · listed by 13 tracked vendors Filestack · listed by 12 tracked vendors Avalara · listed by 27 tracked vendors Maxio · listed by 20 tracked vendors Recurly · listed by 19 tracked vendors Ada Support · listed by 16 tracked vendors Hotjar · listed by 49 tracked vendors Heap · listed by 24 tracked vendors 1Password · listed by 11 tracked vendors Notion · listed by 13 tracked vendors Supabase · listed by 68 tracked vendors Paragon · listed by 14 tracked vendors Checkr · listed by 11 tracked vendors OneTrust · listed by 11 tracked vendors Zoom · listed by 179 tracked vendors Notion · listed by 10 tracked vendors Rapid7 · listed by 8 tracked vendors Rackspace · listed by 13 tracked vendors Celigo · listed by 5 tracked vendors

Incidents starting 30 min before to 2 h after

OpenAI lists Confluent Elevated errors with gpt-image-2.5-flare ↗ major −9 min 40 min
People Data Labs lists Zendesk (2 hops) Elevated API error rate ↗ no impact stated +1 min —
New Relic lists Zendesk, Pinecone (2 hops) Data Irregularities for EU Region ↗ no impact stated +15 min 1 min
Personify Health lists Zendesk (2 hops) Production Issue Identified ↗ minor +44 min 3 h 45 min
Chainalysis lists Zendesk (2 hops) KYT Processing Delay on Solana Network ↗ minor +1 h 54 min 4 h 22 min
Legora lists OpenAI (2 hops) Elevated agent error rate in the AU Region ↗ major +1 h 59 min 3 h 32 min

Incidents

minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 100 2minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 720 5no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 1minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 454 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 508 4minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 3minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 2major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 10no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 2major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 3major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 3minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 1minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 1minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 2major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 3minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 2minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 828 1,916 6minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 828 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 2minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 828 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 1minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,020 1minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 828 1,916 5no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 828 1,916 5no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 92 401 1major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,194 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 805 1,967 2no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,126 1minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 49 1minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 216 1no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 828 1,916 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 1minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 210 1,188 2minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 133 1,429 4no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 1minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 3no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 186 1,020 1minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 726 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 828 1,916 8minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 2critical Harness.io· OverOps API Login failures Sep 15 17:22 20 min 3 36 2minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia Sep 15 17:08 24 h 2 min 828 1,916 10minor Scaleway [GAPI] - Dedicated deployment cannot start properly Sep 15 17:03 13 h 53 min 23 359 2minor OpenAI Ads Manager login issues Sep 15 16:52 1 min 805 1,967 9

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