Third Party Index

Upstream incidents

no impact stated· Twilio· SendGrid· Segment· · 24 min

API Errors Affecting Multiple Services

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 18 vendors listing it (25 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Zoom · listed by 182 tracked vendors · incident: Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region, Sep 21 15:45 UTC Zoom Zapier · listed by 129 tracked vendors · incident: Agent runs (agents.zapier.com) intermittently experiencing 429 errors, Sep 21 15:30 UTC Zapier Sigma · listed by 29 tracked vendors · incident: Unable to change email message in scheduled exports inside Sigma reports, Sep 21 16:34 UTC Sigma Netlify · listed by 13 tracked vendors · incident: Errors accessing Netlify-hosted sites, Sep 21 15:12 UTC Netlify CircleCI · listed by 9 tracked vendors · incident: Delays starting Linux Machine jobs, Sep 21 16:22 UTC CircleCI Klaviyo · listed by 7 tracked vendors · incident: Flow sending delays, Sep 21 15:56 UTC Klaviyo GoCardless · listed by 6 tracked vendors · incident: Delayed BACS reports, Sep 21 15:28 UTC GoCardless Ashby · listed by 5 tracked vendors · incident: Ashby is unavailable in South East Asia, Sep 21 15:49 UTC Ashby Greenhouse · listed by 5 tracked vendors · incident: MyGreenhouse: Job Search unavailable, Sep 21 16:37 UTC Greenhouse Snyk · listed by 5 tracked vendors · incident: Snyk Code Services Degraded in MT-US-01, Sep 21 14:43 UTC Snyk Harness.io · listed by 3 tracked vendors · incident: Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21), Sep 21 16:39 UTC Harness.io HighLevel · listed by 1 tracked vendor · incident: Utm parameters for hidden fields are not populating, Sep 21 15:48 UTC HighLevel Blackboard · listed by 0 tracked vendors · incident: Status Update – Blackboard Attendance, Sep 21 15:42 UTC Blackboard Ivanti · listed by 0 tracked vendors · incident: IAZ PRD - Tenants are not accessible, Sep 21 14:46 UTC Ivanti Vanta · listed by 106 tracked vendors Vanta Deepgram · listed by 76 tracked vendors Deepgram LinkedIn · listed by 58 tracked vendors LinkedIn Hyperdoc (a.k.a. Recall.ai) · listed by 52 tracked vendors Hyperdoc (a.k.a. Rec… Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 34 tracked vendors Dropbox LiveKit · listed by 32 tracked vendors LiveKit wiz.io · listed by 26 tracked vendors wiz.io Plivo · listed by 16 tracked vendors Plivo ZeroBounce · listed by 15 tracked vendors ZeroBounce Chameleon Intelligent Tech · listed by 13 tracked vendors Chameleon Intelligen… Speechmatics · listed by 13 tracked vendors Speechmatics Nango · listed by 12 tracked vendors Nango Aha Labs · listed by 11 tracked vendors Aha Labs FastSpring · listed by 8 tracked vendors FastSpring Rapid7 · listed by 8 tracked vendors Rapid7 Userflow · listed by 8 tracked vendors Userflow Clozd · listed by 7 tracked vendors Clozd Userlist · listed by 7 tracked vendors Userlist Finch · listed by 6 tracked vendors Finch + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Snyk lists Segment Snyk Code Services Degraded in MT-US-01 ↗ minor −1 min 3 h 24 min
Ivanti lists SendGrid IAZ PRD - Tenants are not accessible ↗ critical +1 min 1 h 22 min
Netlify lists SendGrid, Segment Errors accessing Netlify-hosted sites ↗ major +28 min 1 h 24 min
Spendesk lists Segment Login : iOS Email Links Not Completing Sign-In ↗ minor +29 min 40 h 6 min
NanoNets lists SendGrid Delayed file processing for models in app.nanonets.com ↗ major +36 min 1 h 34 min
GoCardless lists SendGrid, Segment Delayed BACS reports ↗ major +43 min 24 h 28 min
Zapier lists Twilio Agent runs (agents.zapier.com) intermittently experiencing 429 errors ↗ minor +45 min 3 h 57 min
Blackboard lists Twilio, SendGrid Status Update – Blackboard Attendance ↗ no impact stated +57 min 11 h 56 min
Zoom lists Twilio Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region ↗ minor +1 h 48 min
HighLevel lists Twilio Utm parameters for hidden fields are not populating ↗ minor +1 h 3 min 8 h 7 min
Ashby lists Twilio Ashby is unavailable in South East Asia ↗ minor +1 h 4 min 3 h 3 min
Klaviyo lists Twilio, SendGrid Flow sending delays ↗ minor +1 h 11 min 2 h 2 min
CircleCI lists Segment Delays starting Linux Machine jobs ↗ minor +1 h 38 min 47 min
Vamp lists Segment Delays starting Linux Machine jobs ↗ minor +1 h 38 min 47 min
Sigma lists SendGrid Unable to change email message in scheduled exports inside Sigma reports ↗ no impact stated +1 h 50 min 1 h 54 min
Greenhouse lists Twilio MyGreenhouse: Job Search unavailable ↗ major +1 h 52 min 38 min
Harness.io lists Twilio Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) ↗ minor +1 h 55 min 1 h 53 min
OverOps lists Twilio Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) ↗ minor +1 h 55 min 1 h 53 min
Tibber lists Intercom, New Relic (2 hops) 🟡 Analytics - wrong consumption values Discovergy meter ↗ minor −7 min ongoing
Asana lists Intercom (2 hops) Automations not running for EU users ↗ minor +15 min 1 h 10 min
Fathom lists Stripe, Anthropic (2 hops) Some calls slow to start and process ↗ no impact stated +42 min 6 h 55 min
Canonical lists Salesforce (2 hops) "Livepatch API" is Down ↗ major +47 min 15 min
Legora lists Intercom (2 hops) Increased Latency and Errors in US region ↗ minor +1 h 44 min
Confluent lists Zendesk, Atlassian (2 hops) Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 ↗ major +1 h 20 min 9 h 27 min
Bynder lists Zendesk, Tray.ai (2 hops) Document Asset Previews Not Available ↗ no impact stated +1 h 54 min 1 min

Incidents

minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 46 1,115 major Hevo Data Edge Pipeline Ingestion Delay- Due to AWS Outage Sep 21 23:59 31 min 6 96 minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 815 1,881 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 54 1,375 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 3 5 no impact stated TypeSafe AI API issues Sep 21 23:40 — 6 201 1no impact stated ElevenLabs ElevenReader Elevated Error Rates Sep 21 23:25 3 h 31 min 103 1,491 4minor RudderStack Increased latency in US data processing pipeline Sep 21 23:23 34 min 14 80 critical Bandwidth Bandwidth Local Market Impairment - 220 - Pleasantville, NJ Sep 21 23:17 2 h 41 min 12 66 critical Bandwidth Bandwidth Local Market Impairment - 951 - Rocky Mount, NC Sep 21 23:15 2 h 37 min 12 66 minor Sinch Delivery Issue France - Orange Sep 21 22:48 1 h 1 min 28 1,163 3major Telesign Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95) Sep 21 22:46 12 min 7 457 minor Buildkite Increased latency and error rates Sep 21 22:35 1 h 10 min 3 5 major Smartsheet Investigating blank page or error on Smartsheet Login Sep 21 22:21 5 h 21 min 11 13 no impact stated ShareFile Some ShareFile customers may be experiencing issues with their ShareFile account Sep 21 21:45 4 h 59 min 4 14 critical OpenSesame Marketplace is down Sep 21 21:34 55 min 2 10 minor Telesign Operator Service Alert - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) - 09/21/26 Sep 21 21:02 9 h 34 min 7 457 critical Pendo Guide targeting impacted in US Environment Sep 21 20:54 34 min 145 705 1minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 21 20:48 1 h 25 min 30 199 critical Bandwidth Bandwidth Local Market Impairment - 468 - Memphis, TN Sep 21 20:14 18 h 11 min 12 66 critical Bandwidth Bandwidth Local Market Impairment - 932 Bluefield, WV Sep 21 20:01 2 h 21 min 12 66 minor bunny.net CDN Synchronization Delays Sep 21 19:34 3 h 19 min 7 10 minor FingerprintPro Degraded search API Sep 21 19:33 3 h 43 min 2 3 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 19:22 5 min 12 97 major Read AI Read AI is experiencing an issue with Ask Read. Sep 21 19:10 2 h 4 min 1 minor ESET ESET PROTECT | Slowdown in log processing Sep 21 18:55 2 days 1 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 328 - Dayton, OH Sep 21 18:54 25 h 40 min 12 66 major Simplecast Episode Audio File upload delay Sep 21 18:49 1 min 1 2 major Baseten Elevated inference 500s for a subset of models deployed in GCP central1 Sep 21 18:34 6 min 51 1,196 1major Knock Labs Knock dashboard login magic links are unavailable Sep 21 18:22 1 h 2 min 19 351 minor Zoom Service Degradation Affecting Apple Login for Zoom Sign-in. Sep 21 18:17 23 h 40 min 182 1,007 no impact stated Grafana Mimir write request errors Sep 21 18:00 — 56 760 minor Greenhouse Degraded Performance in Job Board Updates Sep 21 17:55 18 h 7 min 5 7 major Brex Unexpected invalidation of some Developer API Tokens Sep 21 17:54 1 min 1 9 major SugarCRM Sugar Cloud Premium DE 02 is down Sep 21 17:27 41 min 1 minor Notion· Notion Sign in with Apple Intermittently Failing Sep 21 17:25 39 min 37 161 no impact stated Twilio· SendGrid· Segment Verify Voice Traffic Failures to Japan Sep 21 17:25 — 815 1,881 8no impact stated Moveworks Moveworks Academy Access Issue Sep 21 17:22 19 h 32 min 2 226 minor Canonical "wiki.ubuntu.com" is in Trouble Sep 21 17:09 10 h 15 min 1 1,391 minor Worldpay INC0658940 - Integrated Payments - Express - Transaction processing Sep 21 16:53 37 min 10 55 minor Harness.io· OverOps Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) Sep 21 16:39 1 h 53 min 3 35 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 16:39 2 min 12 97 major Greenhouse MyGreenhouse: Job Search unavailable Sep 21 16:37 38 min 5 7 no impact stated Sigma Unable to change email message in scheduled exports inside Sigma reports Sep 21 16:34 1 h 54 min 29 320 minor CircleCI· Vamp Delays starting Linux Machine jobs Sep 21 16:22 47 min 8 45 no impact stated Hostinger· Hosting24 Emergency Server BR-2038 Maintenance Sep 21 16:16 20 min 1 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 16:04 3 min 12 97 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 21 16:04 9 h 27 min 40 1,178 4minor Klaviyo Flow sending delays Sep 21 15:56 2 h 2 min 7 8 minor Ashby Ashby is unavailable in South East Asia Sep 21 15:49 3 h 3 min 5 117

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