Third Party Index

Upstream incidents

no impact stated· Twilio· SendGrid· Segment· · 24 min

API Errors Affecting Multiple Services

Listed as a subprocessor by 821 tracked vendors · 1,898 within 2 hops · In window: 18 vendors listing it (25 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud OpenAI · listed by 802 tracked vendors OpenAI Microsoft · listed by 748 tracked vendors Microsoft Anthropic · listed by 581 tracked vendors Anthropic Slack · listed by 519 tracked vendors Slack Datadog · listed by 418 tracked vendors Datadog Snowflake · listed by 321 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 104 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 347 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Zoom · listed by 186 tracked vendors · incident: Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region, Sep 21 15:45 UTC Zoom Zapier · listed by 131 tracked vendors · incident: Agent runs (agents.zapier.com) intermittently experiencing 429 errors, Sep 21 15:30 UTC Zapier Sigma · listed by 29 tracked vendors · incident: Unable to change email message in scheduled exports inside Sigma reports, Sep 21 16:34 UTC Sigma Netlify · listed by 13 tracked vendors · incident: Errors accessing Netlify-hosted sites, Sep 21 15:12 UTC Netlify CircleCI · listed by 9 tracked vendors · incident: Delays starting Linux Machine jobs, Sep 21 16:22 UTC CircleCI Klaviyo · listed by 7 tracked vendors · incident: Flow sending delays, Sep 21 15:56 UTC Klaviyo GoCardless · listed by 6 tracked vendors · incident: Delayed BACS reports, Sep 21 15:28 UTC GoCardless Ashby · listed by 5 tracked vendors · incident: Ashby is unavailable in South East Asia, Sep 21 15:49 UTC Ashby Greenhouse · listed by 5 tracked vendors · incident: MyGreenhouse: Job Search unavailable, Sep 21 16:37 UTC Greenhouse Snyk · listed by 5 tracked vendors · incident: Snyk Code Services Degraded in MT-US-01, Sep 21 14:43 UTC Snyk Harness.io · listed by 3 tracked vendors · incident: Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21), Sep 21 16:39 UTC Harness.io HighLevel · listed by 2 tracked vendors · incident: Utm parameters for hidden fields are not populating, Sep 21 15:48 UTC HighLevel Blackboard · listed by 0 tracked vendors · incident: Status Update – Blackboard Attendance, Sep 21 15:42 UTC Blackboard Ivanti · listed by 0 tracked vendors · incident: IAZ PRD - Tenants are not accessible, Sep 21 14:46 UTC Ivanti Vanta · listed by 106 tracked vendors Vanta Deepgram · listed by 77 tracked vendors Deepgram LinkedIn · listed by 58 tracked vendors LinkedIn Hyperdoc (a.k.a. Recall.ai) · listed by 52 tracked vendors Hyperdoc (a.k.a. Rec… Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 34 tracked vendors Dropbox LiveKit · listed by 33 tracked vendors LiveKit wiz.io · listed by 26 tracked vendors wiz.io Plivo · listed by 16 tracked vendors Plivo ZeroBounce · listed by 15 tracked vendors ZeroBounce Chameleon Intelligent Tech · listed by 14 tracked vendors Chameleon Intelligen… Speechmatics · listed by 13 tracked vendors Speechmatics Nango · listed by 12 tracked vendors Nango Aha Labs · listed by 11 tracked vendors Aha Labs FastSpring · listed by 9 tracked vendors FastSpring Rapid7 · listed by 8 tracked vendors Rapid7 Userflow · listed by 8 tracked vendors Userflow Clozd · listed by 7 tracked vendors Clozd Userlist · listed by 7 tracked vendors Userlist Finch · listed by 6 tracked vendors Finch + 13 more+ 807 more+ 1,057 more

Incidents starting 30 min before to 2 h after

Snyk lists Segment Snyk Code Services Degraded in MT-US-01 ↗ minor −1 min 3 h 24 min
Ivanti lists SendGrid IAZ PRD - Tenants are not accessible ↗ critical +1 min 1 h 22 min
Netlify lists SendGrid, Segment Errors accessing Netlify-hosted sites ↗ major +28 min 1 h 24 min
Spendesk lists Segment Login : iOS Email Links Not Completing Sign-In ↗ minor +29 min 40 h 6 min
NanoNets lists SendGrid Delayed file processing for models in app.nanonets.com ↗ major +36 min 1 h 34 min
GoCardless lists SendGrid, Segment Delayed BACS reports ↗ major +43 min 24 h 28 min
Zapier lists Twilio Agent runs (agents.zapier.com) intermittently experiencing 429 errors ↗ minor +45 min 3 h 57 min
Blackboard lists Twilio, SendGrid Status Update – Blackboard Attendance ↗ no impact stated +57 min 11 h 56 min
Zoom lists Twilio Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region ↗ minor +1 h 48 min
HighLevel lists Twilio Utm parameters for hidden fields are not populating ↗ minor +1 h 3 min 8 h 7 min
Ashby lists Twilio Ashby is unavailable in South East Asia ↗ minor +1 h 4 min 3 h 3 min
Klaviyo lists Twilio, SendGrid Flow sending delays ↗ minor +1 h 11 min 2 h 2 min
CircleCI lists Segment Delays starting Linux Machine jobs ↗ minor +1 h 38 min 47 min
Vamp lists Segment Delays starting Linux Machine jobs ↗ minor +1 h 38 min 47 min
Sigma lists SendGrid Unable to change email message in scheduled exports inside Sigma reports ↗ no impact stated +1 h 50 min 1 h 54 min
Greenhouse lists Twilio MyGreenhouse: Job Search unavailable ↗ major +1 h 52 min 38 min
Harness.io lists Twilio Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) ↗ minor +1 h 55 min 1 h 53 min
OverOps lists Twilio Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) ↗ minor +1 h 55 min 1 h 53 min
Tibber lists Intercom, New Relic (2 hops) 🟡 Analytics - wrong consumption values Discovergy meter ↗ minor −7 min ongoing
Asana lists Intercom (2 hops) Automations not running for EU users ↗ minor +15 min 1 h 10 min
Fathom lists Stripe, Anthropic (2 hops) Some calls slow to start and process ↗ no impact stated +42 min 6 h 55 min
Canonical lists Salesforce (2 hops) "Livepatch API" is Down ↗ major +47 min 15 min
Legora lists Intercom (2 hops) Increased Latency and Errors in US region ↗ minor +1 h 44 min
Confluent lists Zendesk, Atlassian (2 hops) Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 ↗ major +1 h 20 min 9 h 27 min
Bynder lists Zendesk, Tray.ai (2 hops) Document Asset Previews Not Available ↗ no impact stated +1 h 54 min 1 min

Incidents

no impact stated Fathom Some calls slow to start and process Sep 21 15:26 6 h 55 min 20 57 major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32 minor Skio Errors loading customer data in the dashboard Sep 21 15:05 2 h 27 min 1 minor Asana Automations not running for EU users Sep 21 14:59 1 h 10 min 29 256 no impact stated Mollie External - iDEAL: full disruption at Rabobank Sep 21 14:57 18 min 2 3 minor Pitney Bowes Expedited Delivery Services - Incident - Initial Notification Sep 21 14:47 1 h 18 min 1 2 no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 821 1,898 18minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 major Degreed Site Slowness - US Region Sep 21 14:36 4 min 1 3 no impact stated Rocketlane Issue Resolved Sep 21 14:31 1 min 8 39 critical Tideways Downtime due to database outage Sep 21 14:20 12 min 1 6 no impact stated Bandwidth Toll Free Porting Incident Sep 21 14:15 3 h 41 min 12 67 minor Lovable Some users are seeing web search fail when the agent uses it Sep 21 14:10 1 h 21 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 821 1,898 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 14 minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 52 1,207 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 5 major Uberall Store Locator Outage Sep 21 12:44 13 min 1 major Canonical Component "keyserver.ubuntu.com:11371" and a few other components are Down Sep 21 12:09 1 h 28 min 1 1,406 no impact stated Socure RETROACTIVE: [Sev3] RiskOS Webhook Replay Sep 21 11:57 1 min 3 15 major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 97 1major Surfe Application and Extension is down Sep 21 11:29 2 min 3 21 no impact stated Telesign Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26 Sep 21 10:51 4 h 48 min 8 461 minor Signicat SMS sending to Europe degraded performance - id.signicat.com Sep 21 10:49 20 h 49 min 1 minor Transifex Degraded Performance on Transifex Website Sep 21 10:48 4 h 9 min 1 minor Sarvam AI Intermittent KYC Verification Issues Sep 21 10:09 — 4 minor Gladia [Europe] API is in a degraded state Sep 21 10:01 2 h 6 min 8 403 major Permutive Delayed data in Insights, Live Audience Stats and Plans Sep 21 09:59 33 h 58 min 1 minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 9 14 minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 821 1,898 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 418 1,693 4minor Brevo Issue with Phone and Conversations Sep 21 09:44 2 h 28 min 21 28 minor KnowBe4 Protect | Web Access - Error Sending Emails (UK Only) Sep 21 09:32 22 h 54 min 6 minor Telesign Quality degradation - China (CN) - Multiple MNOs - 9/21/26 Sep 21 09:15 2 h 6 min 8 461 minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 68 715 1no impact stated Telesign 2-Way service interruptions Netherlands (NL) Sep 21 08:56 2 h 59 min 8 461 no impact stated Mollie External - Bancontact: degraded performance Sep 21 08:44 35 min 2 3 major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1 minor Exact Digipoort - Time-out message while opening Digipoort (SaaS) (NL) Sep 21 08:19 29 h 33 min 1 2 no impact stated TypeSafe AI Console is unavailable. Sep 21 08:16 8 days 6 202 minor Exact Exact Online - Bank statements not imported via ING 1.0 bank link (NL) Sep 21 07:12 29 h 35 min 1 2 no impact stated Exact Exact Online Jaarrekening - Error message when opening 'Werkprogramma' (NL) Sep 21 07:10 5 h 28 min 1 2 minor Exact Exact Multivers Online / Exact Boekhoud Gemak - Bank statements not delivered Sep 21 07:06 7 h 12 min 1 2 major Lyyti Partial outage with Single Sign-On login Sep 21 06:51 1 h 23 min 1 minor Cursor Investigating service degradation Sep 21 06:39 21 min 9 28 no impact stated Hostinger· Hosting24 Degraded CDN service Sep 21 06:14 57 min 1 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz Pakistan Sep 21 06:10 4 days 821 1,898 minor ESET LiveGuard delayed sample processing Sep 21 06:09 29 h 43 min 1 2 major Kaseya Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal Sep 21 05:40 14 h 21 min 2 3 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 21 04:58 4 min 1 5

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