Zapier

zapier.com

Zapier declares 33 subprocessors, plus 5 of its own affiliates, in its subprocessor list, which we last checked on Nov 12, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. The list last changed on Oct 28, 2026: 1 added, 0 removed. 164 tracked vendors name Zapier as a subprocessor, including ElevenLabs, Vanta and WorkOS.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

33 third parties, 5 affiliates.

NamePurposeLocationListed since
Ada Technical support chat managementUSA
Algolia Search functionality for Zapier content, including templates, blog posts, and appsUSA
Amazon Web Services (AWS) Cloud service and artificial intelligence providerUSA
Anthropic AIArtificial intelligence providerUSA
Baseten AIArtificial intelligence providerUSA
Databricks Data intelligenceUSA
Datadog Application performance monitoring, infrastructure and network monitoring, and error capturingUSA
Firecrawl Knowledge source gathering capabilitiesUSA
Fireworks AI AIArtificial intelligence providerUSA
Fullstory Analytics to improve Zapier servicesUSA
Gong Call recording and transcribing for services and technical supportUSA
Google Cloud service and artificial intelligence provider; Language translations of customer queriesUSA
Grafana Labs (Raintank, Inc.) Observability, monitoring, and application reliabilityUSA
Heroku Deployment and management of Zapier servicesUSA
Knock Customer and end-user communicationsUSA
Liveblocks Collaboration capabilitiesUSA
Looker Analysis of Zapier services usageUSA
MadKudu Information gathering capabilities about leads submitted by customer queriesUSA
Mailgun Email sending capabilities per customer queriesUSA
Meta Artificial intelligence providerUSA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden
Microsoft Artificial intelligence providerUSA
Ndea Artificial intelligence providerUSA
OpenAI AIArtificial intelligence providerUSA
Redis Data storage and cachingUSA
Sentry Debugging and support for error reportingUSA
Stytch End-user authentication capabilitiesUSA
Twilio SMS sending capabilities per customer queriesUSA
Uploadcare File uploading capabilitiesUSA
Vercel Cloud service providerUSA
Vitally Customer success health scoring, and user engagement/usageUSA
WhatsApp WhatsApp chat sending capabilities per customer queriesUSA
Zendesk Technical support ticket managementUSA
Zoom Video conferencing and communications for services and technical supportUSA
Zapier affiliates (5)
NamePurposeLocationListed since
Zapier Australia Pty Ltd. Australia, with a branch in New Zealand (Zapier Australia Pty Ltd.)
Zapier Automation Inc. Canada
Zapier Automation Ireland Ltd. Ireland, with a branch in Spain (Zapier Automation Ireland Limited Sucursal En España)
Zapier India Private Limited India
Zapier UK Ltd. UK

Web TechnologiesCSV · Atom

Zapier's homepage made 192 requests to 41 domains, 23 services controlled by another company, and 1 domain not identified.

Advertising (9): Google Cloud, The Trade Desk, Inc., Amazon, Influ2, Inc., OpenAI, Microsoft, Reddit, Inc.; usually detected as Advertising: Xandr, Magnite, Inc.Analytics (6): HubSpot, Fullstory, TikTok, LinkedIn, Meta, TikTokMarketing automation (2): Warmly, ClearbitLive chat (1): reviewed: IntercomA/B Testing (1): OptimizelyCookie compliance (1): OneTrustOther (3): reviewed as Digital asset management: Cloudinary; Email: LiveIntent; usually detected as Personalisation: Contentful

23 third parties by category: Advertising 9Analytics 6Marketing automation 2Live chat 1A/B Testing 1Cookie compliance 1Other 3

Third parties 23 · 137 requests
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 8% of the page's requests 16
Warmly Warmly 8% of the page's requests 16
OneTrust OneTrust 6% of the page's requests 11
Contentful ctfassets.net 5% of the page's requests 9
HubSpot HubSpot HubSpot Analytics 5% of the page's requests 9
The Trade Desk, Inc. theTradeDesk 4% of the page's requests 8
Fullstorysubprocessor FullStory 4% of the page's requests 7
TikTok TikTok Pixel 4% of the page's requests 7
Intercom intercom.io, intercomcdn.com 3% of the page's requests 6
Amazon Amazon Advertising 3% of the page's requests 5
Cloudinary cloudinary.com 3% of the page's requests 5
LinkedIn Linkedin Insight Tag 3% of the page's requests 5
Clearbit Clearbit 2% of the page's requests 4
Influ2, Inc. Influ2 2% of the page's requests 4
LiveIntent LiveIntent 2% of the page's requests 4
OpenAIsubprocessor ChatGPT Ads Measurement Pixel 2% of the page's requests 4
Optimizely Optimizely 2% of the page's requests 4
Metasubprocessor Facebook Pixel 2.9.412 2% of the page's requests 3
Microsoftsubprocessor Microsoft Advertising 2% of the page's requests 3
Reddit, Inc. Reddit Ads 2% of the page's requests 3
Xandr adnxs.com 1% of the page's requests 2
Magnite, Inc. rubiconproject.com <1% of the page's requests 1
TikTok TikTok Pixel <1% of the page's requests 1
Unknown 1 · 2 requests

usbrowserspeed.com

First party 1 · 53 requests
Zapier Amazon CloudFront Amazon Web Services Contentful HSTS HTTP/3 Intercom Next.js 15.5.25 Next.js App Router Open Graph Priority Hints React Vercel Vercel Speed Insights 2.0.0 Webpack core-js 3.32.2 Datadog 28% of the page's requests 53

11 tracked companies loaded by the homepage are not in Zapier's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (164)CSV · Atom

1–100 of 164
  • 2NDSITE Inc. (Freshbooks) freshbooks.com Sales; Marketing; Customer Support
  • ActiveState activestate.com Marketing automation
  • Ahrefs ahrefs.com AI automation
  • AiSDR aisdr.com Workflow Automation
  • AllClients allclients.com Integration Services
  • ansrsource ansrsource.com Development software
  • Attention attention.com
  • Bettermode bettermode.com Allow social login
  • Bitwarden bitwarden.com Workflow automation
  • Blackboard blackboard.com Allows client to send data to Salesforce in real-time
  • BrightLocal brightlocal.com Automated workflows and service connections
  • Canopy canopy.is Support tool
  • Catapult Sports catapultsports.com Workflow automation
  • CB Insights cbinsights.com Marketing Automation
  • Chameleon Intelligent Tech chameleon.io Business infrastructure
  • Chartbeat chartbeat.com API service allowing easy connections between a large number of applications
  • Chatlio chatlio.com Integrations (optional, opt-in)
  • Circle circle.so Processes workflow-triggered data to automate internal operations and integrations (AI orchestration).; Workflows
  • ClickTime clicktime.com No-code workflow automation. AI-assisted features are enabled for internal ClickTime use only.; Support Services
  • ClientSuccess clientsuccess.com Workflow automation & integrations
  • Cloudinary cloudinary.com Automation Service
  • CometChat cometchat.com
  • Cometly cometly.com Automation platform that can pass data (like form submissions, leads) between Cometly and other apps based on user configuration. Zapier Privacy
  • ConnectWise connectwise.com Automate tasks between web apps; Low code platform to automate tasks via API
  • Contractbook contractbook.com Zapier is an integration tool that Contractbook utilises to create automations.
  • Conveyor conveyor.com Workflow Automation
  • Day AI day.ai Workflow automation
  • Deepgram deepgram.com An online automation tool that connects various web apps to automate repetitive tasks without the need for coding.
  • DEPT dept.global Application integration toolLocation of processing: USAPrivacy statement
  • Descript descript.com
  • DESelect deselect.com Middleware
  • Digicert digicert.com Provide workflow automation
  • Digify digify.com
  • Dispel dispel.com Data management
  • Drata drata.com [SafeBase] Zapier provides workflow automation services used to connect and automate tasks between different applications. It enables secure data transfers and process automation across tools based on defined triggers and actions. This is used by SafeBase customer support to receive notifications when customers need assistance or perform certain activities.
  • Duda duda.co Automation & Integration Platform
  • Education Perfect educationperfect.com Process automation
  • ElevenLabs elevenlabs.io Collaboration; Zapier helps sync data between customer service tools to offer better integration and response times to issues. Service does not perform any data storage.
  • EmbedSocial embedsocial.com Web app automation and syncing
  • Employment Hero employmenthero.com Collaboration; Processing Activity: Workflow automation for connecting and syncing web applications to streamline processes. GDPR Transfer Mechanism: Standard Contractual Clauses
  • Endor Labs endorlabs.com Automation Workflow
  • Enzuzo enzuzo.com Automation
  • EverTrue evertrue.com Client workflow tools
  • Expensify expensify.com Internal Automation System; Sales, Support and Account Management
  • Explorium explorium.ai Workflow automation
  • Eyeota eyeota.com Workflow manager which connects Groove to Eyeota's CRM platforms, Hubspot, and Salesforce
  • Feature Upvote featureupvote.com Integration
  • FeatureOS featureos.com
  • Feedly Threat Intelligence feedly.com Automation
  • Filevine filevine.com API connectivity platform
  • Flywire flywire.com Workflow automation
  • Foqal foqal.io Marketing Automation
  • Formspark formspark.io Lets the customer's Zap read their submissions
  • Front front.com Customer support
  • FullFunnel fullfunnel.co Workflow automation
  • Geckoboard geckoboard.com Workflow automation, connecting Geckoboard to third-party apps and triggering actions based on data changes
  • Gruntwork gruntwork.io Internal automation
  • HighLevel gohighlevel.com Workflow automation
  • Honeycomb honeycomb.io Workflow Automation
  • HrFlow hrflow.ai
  • HubDo hubdo.com Automation workflows connecting HubDo systems
  • Humanforce humanforce.com - Processing Purpose: Configurable Customer Eco-system integration tool. - Type of Data: Unless specifically purchased, no customer data is shared with the subprocessor. If purchased, the type of personal data is described in the associated SOW. Logs of data transfer are only stored for 30 days. - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Collaboration
  • Hyperdoc (a.k.a. Recall.ai) recall.ai Internal Operations
  • Hyros hyros.com Workflow automation
  • InMotion Hosting inmotionhosting.com Marketing and advertising communication; System automation
  • Integrate integrate.com Integration workflows between Integrate’s platform and other systems
  • IPRoyal iproyal.com Integrations & Workflow Automation; Workflow automation and integrations
  • JobAdder jobadder.com Connector to third party partner integrations
  • Keyplay keyplay.io
  • Kindred Minds kindredminds.com Task automation
  • KnowledgeOwl knowledgeowl.com Workflow automation and app integrations
  • Kudosity kudosity.com Workflow automation
  • Leadoo leadoo.com Only implemented on the request of the customer in order to integrate with their 3rd party system, in which case the customer is in charge of fulfilling their privacy and GDPR related duties for transferring data into a 3rd party system and Leadoo only works as a proxy.
  • Lightico lightico.com Automation Platform
  • Lucky Orange luckyorange.com Workflow Automation
  • Macroscope macroscope.com We use Zapier to automate internal workflows and triage customer support requests.; Workflow automation
  • MacStadium macstadium.com Workflow integration for customer support case management systems
  • ManageXR managexr.com We use Zapier to automate workflows between our internal tools.
  • Marker.io marker.io Internal automation
  • meetergo meetergo.com Workflow automation
  • Meltwater meltwater.com Automations between tools.
  • Metabase metabase.com Internal business process automation.
  • myQuest myquest.co Workflow automation and integrations
  • Nango nango.dev Workflow automation
  • NanoNets nanonets.com Internal Automation
  • Nectar HR nectarhr.com Workflow automation
  • Neeto neetocal.com Business process
  • NimbleWork nimblework.com Integration Platform; Products: Swiftkanban, Nimble
  • Noticeable noticeable.io Automation
  • Ocean.io ocean.io Automation and integrations between Ocean.io business systems.
  • Oneleet oneleet.com Backend Sales Automation
  • OptiSigns optisigns.com Process automation
  • Overloop overloop.com Marketing
  • Paved paved.com Workflow Automation
  • Perdoo perdoo.com
  • Perk perk.com Perk Travel | Perk Spend; Workflows and automation tool
  • Pin pin.com Helps with Sales and Customer Support automations
  • Plivo plivo.com To automate certain process with our applications
  • Postcall postcall.io
  • Prezi prezi.com Automation Tooling
  • Show next 50

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Zapier's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: 1 incident (1 no impact stated)Aug 18: 2 incidents (1 major, 1 minor)Aug 19: 1 incident (1 no impact stated)Aug 20: no incident reportedAug 21: 2 incidents (2 no impact stated)Aug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 minor)Aug 27: no incident reportedAug 28: 1 incident (1 minor)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 no impact stated)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 1 incident (1 minor)Sep 9: 1 incident (1 major)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 minor)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 1 incident (1 major)Oct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: 1 incident (1 no impact stated)Oct 10: no incident reportedOct 11: no incident reportedOct 12: 1 incident (1 minor)Oct 13: no incident reportedOct 14: 2 incidents (2 no impact stated)Oct 15: no incident reportedOct 16: 1 incident (1 major)Oct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: 2 incidents (2 no impact stated)Oct 22: 2 incidents (2 no impact stated)Oct 23: 1 incident (1 major)Oct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 no impact stated)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: 1 incident (1 no impact stated)Nov 3: 1 incident (1 no impact stated)Nov 4: 1 incident (1 no impact stated)Nov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 28 incidents in 90 days
  • 5 major or critical
  • 3 h 1 min typical time to resolve
  • 3 days longest major
BeganIncidentImpactLasted
Chat with Sales temporarily unavailableno impact stated3 h 28 min
Delayed or failed template recommendations and template setupno impact stated36 min
"Chat with Sales" page not loadingno impact stated36 min
Discord integration issuesno impact stated2 h 39 min
Connection errors affecting Salesforce Pardot Zapsmajor3 days
Security updates in progress for third-party software componentsno impact stated4 days
Assessment of recently reported PHP vulnerabilitiesno impact stated44 min
Delayed real-time updates in Zapier Tablesno impact stated25 h 1 min

Incidents per month

0 6 12 Jun 2026: 3 incidents (3 minor) · partial: our history begins Jun 18 · typical time to resolve 1 h 54 min Jul 2026: 9 incidents (1 minor, 8 no impact stated) · typical time to resolve 3 h 15 min Aug 2026: 9 incidents (1 major, 3 minor, 5 no impact stated) · typical time to resolve 3 h 27 min Sep 2026: 5 incidents (1 major, 3 minor, 1 no impact stated) · typical time to resolve 3 h 1 min Oct 2026: 12 incidents (3 major, 1 minor, 8 no impact stated) · typical time to resolve 6 h 11 min Nov 2026: 3 incidents (3 no impact stated) · typical time to resolve 36 min Jun 2026Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Zapier's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Zapier's subprocessorsCSV · Atom

395 reported incidents in the last 30 days, by 14 of the vendors Zapier lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Zapier was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Failures from Twilio to Claro Colombia minorongoing
TwilioVoice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia minorongoing
TwilioSMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France minorongoing
TwilioSMS Delivery Delays from Twilio to Virgin Mobile Colombia minorongoing
TwilioSMS Delivery Delays from Twilio to Telenor Pakistan minor5 h 6 min
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
FireworksService Degradation for GLM 5.3 Fast minor30 min
ZoomService Degradation Affecting Outbound SMS Messages for a subset of users in the US region minor2 h 23 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minor14 h 6 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States minor16 h 29 min
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
FireworksService Degradation for Kimi K3.1 Pro minor2 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
GrafanaDegraded performance for Grafana Cloud Metrics in prod-us-central-7 major1 h 35 min
GrafanaElevated query errors for Grafana Cloud Metrics in prod-us-east-3 minor4 h 13 min
SentryUS issues feed throwing intermittent errors minor51 min
BasetenModel APIs are down for all models critical21 min
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min

And 370 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Added subprocessor: Ndea evidence list before and after
Rating badge for Zapier's site

Zapier transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/zapier"><img src="https://thirdpartyindex.com/badge/zapier.svg" alt="Zapier transparency rating on Third Party Index" height="20"></a>
[![Zapier transparency rating on Third Party Index](https://thirdpartyindex.com/badge/zapier.svg)](https://thirdpartyindex.com/vendors/zapier)