Third Party Index

Upstream incidents

major· Confluent· · 9 h 27 min

Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2

Listed as a subprocessor by 38 tracked vendors · 1,167 within 2 hops · In window: 4 vendors listing it (16 within 2 hops)

Confluent · listed by 38 tracked vendors ConfluentNotion · listed by 13 tracked vendors · incident: Sign in with Apple Intermittently Failing, Sep 21 17:25 UTC NotionSupabase · listed by 68 tracked vendors Paragon · listed by 14 tracked vendors Notion · listed by 10 tracked vendors · incident: Sign in with Apple Intermittently Failing, Sep 21 17:25 UTC NotionHarness.io · listed by 3 tracked vendors · incident: Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21), Sep 21 16:39 UTC Harness.ioMaxio · listed by 20 tracked vendors OverOps · listed by 0 tracked vendors · incident: Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21), Sep 21 16:39 UTC OverOpsOpenAI · listed by 788 tracked vendors Twilio · listed by 474 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC TwilioSendGrid · listed by 342 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC SendGridSegment · listed by 179 tracked vendors · incident: Verify Voice Traffic Failures to Japan, Sep 21 17:25 UTC SegmentAshby · listed by 4 tracked vendors · incident: Ashby is unavailable in South East Asia, Sep 21 15:49 UTC AshbyHighLevel · listed by 2 tracked vendors · incident: Utm parameters for hidden fields are not populating, Sep 21 15:48 UTC HighLevelLegora · listed by 0 tracked vendors · incident: Increased Latency and Errors in US region, Sep 21 15:44 UTC LegoraZendesk · listed by 382 tracked vendors Sigma · listed by 29 tracked vendors · incident: Unable to change email message in scheduled exports inside Sigma reports, Sep 21 16:34 UTC SigmaGreenhouse · listed by 5 tracked vendors · incident: MyGreenhouse: Job Search unavailable, Sep 21 16:37 UTC GreenhouseCloudflare · listed by 593 tracked vendors Datadog · listed by 414 tracked vendors Atlassian · listed by 297 tracked vendors Vanta · listed by 107 tracked vendors Hyperdoc (a.k.a. Recall.ai) · listed by 44 tracked vendors Paddle · listed by 33 tracked vendors Upstash · listed by 20 tracked vendors Help Scout · listed by 53 tracked vendors ChartMogul · listed by 23 tracked vendors Fly.io · listed by 15 tracked vendors ZoomInfo · listed by 45 tracked vendors Typeform · listed by 38 tracked vendors PandaDoc · listed by 34 tracked vendors Tinybird · listed by 16 tracked vendors Backblaze · listed by 14 tracked vendors Appcues · listed by 33 tracked vendors Blackboard · listed by 0 tracked vendors · incident: Status Update – Blackboard Attendance, Sep 21 15:42 UTC BlackboardBynder · listed by 0 tracked vendors · incident: Document Asset Previews Not Available, Sep 21 16:39 UTC BynderMailgun · listed by 238 tracked vendors Freshworks · listed by 47 tracked vendors Adobe · listed by 33 tracked vendors Pinecone · listed by 32 tracked vendors Zapier · listed by 131 tracked vendors New Relic · listed by 88 tracked vendors ChurnZero · listed by 18 tracked vendors Xero · listed by 32 tracked vendors SendSafely · listed by 19 tracked vendors Telnyx · listed by 18 tracked vendors Filestack · listed by 12 tracked vendors Avalara · listed by 27 tracked vendors Recurly · listed by 19 tracked vendors Speechmatics · listed by 13 tracked vendors Ada Support · listed by 16 tracked vendors Klaviyo · listed by 7 tracked vendors · incident: Flow sending delays, Sep 21 15:56 UTC KlaviyoHotjar · listed by 49 tracked vendors Heap · listed by 24 tracked vendors Checkr · listed by 11 tracked vendors OneTrust · listed by 11 tracked vendors Zoom · listed by 179 tracked vendors · incident: Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region, Sep 21 15:45 UTC Zoom

Incidents starting 30 min before to 2 h after

Harness.io lists Confluent Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) ↗ minor +35 min 1 h 53 min
OverOps lists Confluent Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) ↗ minor +35 min 1 h 53 min
Notion lists Confluent Sign in with Apple Intermittently Failing ↗ minor +1 h 21 min 39 min
Notion lists Confluent Sign in with Apple Intermittently Failing ↗ minor +1 h 21 min 39 min
Blackboard lists Zendesk, Appcues (2 hops) Status Update – Blackboard Attendance ↗ no impact stated −22 min 11 h 56 min
Legora lists OpenAI (2 hops) Increased Latency and Errors in US region ↗ minor −20 min 44 min
Zoom lists OpenAI, OneTrust (2 hops) Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region ↗ minor −20 min 48 min
HighLevel lists OpenAI (2 hops) Utm parameters for hidden fields are not populating ↗ minor −17 min 8 h 7 min
Ashby lists OpenAI (2 hops) Ashby is unavailable in South East Asia ↗ minor −15 min 3 h 3 min
Klaviyo lists OpenAI, Zendesk (2 hops) Flow sending delays ↗ minor −8 min 2 h 2 min
Sigma lists Zendesk (2 hops) Unable to change email message in scheduled exports inside Sigma reports ↗ no impact stated +30 min 1 h 54 min
Greenhouse lists OpenAI, Zendesk (2 hops) MyGreenhouse: Job Search unavailable ↗ major +33 min 38 min
Bynder lists Zendesk, Appcues (2 hops) Document Asset Previews Not Available ↗ no impact stated +34 min 1 min
Twilio lists OpenAI (2 hops) Verify Voice Traffic Failures to Japan ↗ no impact stated +1 h 20 min —
SendGrid lists OpenAI (2 hops) Verify Voice Traffic Failures to Japan ↗ no impact stated +1 h 20 min —
Segment lists OpenAI (2 hops) Verify Voice Traffic Failures to Japan ↗ no impact stated +1 h 20 min —

Incidents

critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 29 1,181 3minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 828 1,916 2minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 29 1,181 3minor Cursor Investigating service degradation Sep 22 01:07 35 min 10 29 1major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 585 1,879 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 892 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 46 1,133 1minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 828 1,916 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 54 1,395 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 3 5 2no impact stated TypeSafe AI API issues Sep 21 23:40 — 6 205 1no impact stated ElevenLabs ElevenReader Elevated Error Rates Sep 21 23:25 3 h 31 min 106 1,518 5minor Sinch Delivery Issue France - Orange Sep 21 22:48 1 h 1 min 29 1,181 3minor Buildkite Increased latency and error rates Sep 21 22:35 1 h 10 min 3 5 2major Smartsheet Investigating blank page or error on Smartsheet Login Sep 21 22:21 5 h 21 min 11 13 1critical Pendo Guide targeting impacted in US Environment Sep 21 20:54 34 min 148 716 1major Baseten Elevated inference 500s for a subset of models deployed in GCP central1 Sep 21 18:34 6 min 53 1,217 1minor Notion· Notion Sign in with Apple Intermittently Failing Sep 21 17:25 39 min 37 164 2no impact stated Twilio· SendGrid· Segment Verify Voice Traffic Failures to Japan Sep 21 17:25 — 828 1,916 8minor Harness.io· OverOps Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) Sep 21 16:39 1 h 53 min 3 36 1major Greenhouse MyGreenhouse: Job Search unavailable Sep 21 16:37 38 min 5 7 1no impact stated Sigma Unable to change email message in scheduled exports inside Sigma reports Sep 21 16:34 1 h 54 min 29 326 1minor CircleCI· Vamp Delays starting Linux Machine jobs Sep 21 16:22 47 min 8 45 1major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 21 16:04 9 h 27 min 40 1,194 4minor Klaviyo Flow sending delays Sep 21 15:56 2 h 2 min 7 8 2minor Ashby Ashby is unavailable in South East Asia Sep 21 15:49 3 h 3 min 5 119 1minor HighLevel Utm parameters for hidden fields are not populating Sep 21 15:48 8 h 7 min 2 2minor Zoom Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region Sep 21 15:45 48 min 186 1,020 2minor Zapier Agent runs (agents.zapier.com) intermittently experiencing 429 errors Sep 21 15:30 3 h 57 min 130 734 5major GoCardless Delayed BACS reports Sep 21 15:28 24 h 28 min 6 29 2major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32 3no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 828 1,916 18minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 2minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 828 1,916 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 14 1minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 53 1,217 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 5 1major Uberall Store Locator Outage Sep 21 12:44 13 min 1 1major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 99 1minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 9 14 1minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 828 1,916 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 422 1,705 4minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 68 720 2major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1 2minor Cursor Investigating service degradation Sep 21 06:39 21 min 10 29 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 828 1,916 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 210 1,188 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Sep 20 17:47 5 days 828 1,916 1major Supabase Project Lifecycle Activity Degradation Sep 19 20:12 2 h 68 454 1minor Lovable Degraded performance enabling Lovable Cloud Sep 19 19:47 14 min 1 1

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