Gong

gong.io

Gong declares 8 subprocessors, plus 2 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and Microsoft. No published changes since we first read it on Sep 22, 2026. 120 tracked vendors name Gong as a subprocessor, including Zapier, Linear and Deepgram.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

8 third parties, 2 affiliates.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud services, language transcription, and application AI functionalityUSA, EU; and USA, EU, and global endpoints for application AI services
Google Cloud EMEA Limited Cloud services, language transcription, and application AI functionalityUSA, EU; and USA, EU, and global endpoints for application AI services
LiveKit Incorporated Real-time communications and infrastructure servicesUSA, EU
Mailgun Technologies, Inc. Transactional emailUSA, EU
Microsoft Ireland Operations Limited Cloud services and application AI functionalityUSA, EU; and USA, EU, and global endpoints for application AI services
MongoDB, Inc. Data storage and queryingUSA, EU
Snowflake Inc. Data storage and queryingUSA, EU
Twilio, Inc. VOIP and text message notificationsUSA, EU
Gong affiliates (2)
NamePurposeLocationListed since
Gong.io Ltd. Providing the Gong serviceIsrael
Gongio Ireland Limited A wholly-owned Gong subsidiaryIreland

Web TechnologiesCSV · Atom

Gong's homepage made 272 requests to 51 domains, 32 services controlled by another company, and 1 domain not identified.

Advertising (10): Google Cloud, Microsoft, The Trade Desk, Inc., OpenAI, Reddit, Inc., Paved; reviewed: Index Exchange Inc.; usually detected as Advertising: Magnite, Inc., Xandr, PubMaticAnalytics (9): Adobe, LinkedIn, TikTok, Meta, Demandbase, Cloudflare, Hotjar, TikTok; usually detected as Analytics: LeadfeederMarketing automation (4): 6Sense Insights, Inc., Clearbit, Dreamdata, MadKuduLive chat (1): Qualified.com, Inc.A/B Testing (1): WebflowCookie compliance (1): OneTrustCDN (1): usually detected as CDN: UNPKGOther (5): Appointment scheduling: Chili Piper; usually detected as CMS: Sanity; reviewed as Customer data platform: LiveRamp; Issue trackers: Sentry; usually detected as Video players: Wistia

32 third parties by category: Advertising 10Analytics 9Marketing automation 4Live chat 1A/B Testing 1Cookie compliance 1CDN 1Other 5

Third parties 32 · 200 requests
Qualified.com, Inc. Qualified 11% of the page's requests 31
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 11% of the page's requests 30
Microsoftsubprocessor Microsoft Advertising 5% of the page's requests 14
6Sense Insights, Inc. 6sense 5% of the page's requests 13
Sanity sanity.io 5% of the page's requests 13
OneTrust OneTrust 4% of the page's requests 11
Webflow Intellimize 3% of the page's requests 9
Adobe Adobe Marketo Measure Marketo 3% of the page's requests 8
The Trade Desk, Inc. theTradeDesk 3% of the page's requests 8
Clearbit Clearbit 2% of the page's requests 6
LinkedIn Linkedin Insight Tag 2% of the page's requests 6
TikTok TikTok Pixel 2% of the page's requests 6
Meta Facebook Pixel 2.9.412 2% of the page's requests 5
Demandbase Demandbase 11.7.0 1% of the page's requests 4
OpenAI ChatGPT Ads Measurement Pixel 1% of the page's requests 4
Sentry Sentry 9.6.1 1% of the page's requests 4
Cloudflare Cloudflare Browser Insights 1% of the page's requests 3
Magnite, Inc. rubiconproject.com, tremorhub.com 1% of the page's requests 3
Reddit, Inc. Reddit Ads 1% of the page's requests 3
Chili Piper Chili Piper <1% of the page's requests 2
Dreamdata Dreamdata <1% of the page's requests 2
Hotjar Hotjar <1% of the page's requests 2
Leadfeeder lfeeder.com <1% of the page's requests 2
Paved Paved <1% of the page's requests 2
Xandr adnxs.com <1% of the page's requests 2
Index Exchange Inc. casalemedia.com <1% of the page's requests 1
LiveRamp rlcdn.com <1% of the page's requests 1
MadKudu MadKudu <1% of the page's requests 1
PubMatic pubmatic.com <1% of the page's requests 1
TikTok TikTok Pixel <1% of the page's requests 1
UNPKG unpkg.com <1% of the page's requests 1
Wistia wistia.net <1% of the page's requests 1
Unknown 1 · 7 requests

byroundprince.com

First party 1 · 65 requests
Gong Cloudflare Framer Motion HSTS Leadfeeder Next.js 16.3.5 Next.js App Router Open Graph PWA Priority Hints RSS Radix UI React Sanity Sanity.io Swiper Turbopack Vercel Vercel Speed Insights 1.3.1 Webpack Wistia core-js 3.25.0 24% of the page's requests 65

19 tracked companies loaded by the homepage are not in Gong's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (120)CSV · Atom

1–100 of 120
  • Absorb Software absorbai.com Absorb uses Gong.io to record calls, emails and demos with current customers for the purpose of sales enablement and relationship management. Data processed may include contact and business details and LMS details related to business insights.; Gongs Privacy Policy, can be viewed here
  • Adaptive Security adaptivesecurity.com Sales call recording and analytics platform.
  • AgencyAnalytics agencyanalytics.com Sales call recording and analysis
  • Ahrefs ahrefs.com Revenue and conversation intelligence
  • Airtable airtable.com Video conferencing, call recording
  • Alcide alcide.io
  • AlertMedia alertmedia.com AlertMedia conversation analytics and sales enablement
  • AlphaSense alpha-sense.com Call and Meeting Notes History
  • AppViewX appviewx.com Revenue intelligence platform
  • Backblaze backblaze.com A service used by Backblaze to collect customer insights.
  • BigTime bigtime.net
  • BioRender biorender.com
  • Bluebeam bluebeam.com Revenue intelligence platform that records and analyzes customer calls and meetings to support sales coaching and forecasting.
  • Bluecore bluecore.com Meeting Recordings
  • BrightLocal brightlocal.com Video calls, transcribing
  • Builder.io builder.io
  • Caylent caylent.com AI Meeting Assistant
  • CB Insights cbinsights.com Customer Intelligence
  • Cerby cerby.com
  • Claroty claroty.com
  • Cobalt cobalt.io Revenue Intelligence Software
  • Command Alkon commandalkon.com Sales support
  • Conviva conviva.com Communications services
  • Culture Amp cultureamp.com Gong is an AI bot that joins customer facing Zoom conversations. It is able to transcribe and annotate conversations to help customer facing teams review calls, assist sales coaching and provide intelligence to businesses based on customer facing conversations.
  • Dashlane dashlane.com Sales call recording (B2B only)
  • Datarails datarails.com Recording, transcription, and analysis of sales, onboarding, and customer success calls and meetings with Customer Users
  • Dataships dataships.io
  • Deepgram deepgram.com Sales and revenue intelligence platform using AI.
  • Descript descript.com
  • DESelect deselect.com Sales Intelligence
  • Dialpad dialpad.com Data, Analytics & Monitoring
  • Digicert digicert.com Analyze sales conversations and revenue intelligence
  • DoiT doit.com Revenue intelligence and conversation analytics platform
  • Double doublehq.com Call Recordings (customer optional); Support Recordings
  • Education Perfect educationperfect.com Sales and Customer Success
  • Egnyte egnyte.com
  • Employment Hero employmenthero.com Processing Activity: Revenue intelligence platform used to record, transcribe, and analyse sales calls, emails, and customer interactions to support pipeline management, forecasting, and sales coaching. GDPR Transfer Mechanism: Standard Contractual Clauses; Sales Intelligence
  • Endor Labs endorlabs.com Video Recordings
  • Expensify expensify.com Sales and Support; Support and Account Management
  • Explorium explorium.ai sales call recording, and analytics
  • Extensis extensis.com
  • Filevine filevine.com Revenue intelligence platform
  • Fireblocks fireblocks.com Gong is used to record calls with current and prospective customers.
  • Flywire flywire.com Sales insights analysis
  • Forcepoint forcepoint.com sales intelligence, customer success intelligence
  • Formative formative.com Sales Intelligence Platform
  • Fountain fountain.com Customer support video capture and viewing
  • FundApps fundapps.co
  • Gatekeeper gatekeeperhq.com Sales Tool
  • Gruntwork gruntwork.io Customer support
  • Hack The Box hackthebox.com Customer Relationship Mgt, Sales Training
  • Honeycomb honeycomb.io Sales conversation and revenue intelligence platform
  • Humaans humaans.io Video call recording
  • Infisical infisical.com Infisical uses Gong.io to support sales-related activities.
  • insightsoftware insightsoftware.com Revenue intelligence and sales call recording platform optimization)
  • Integrate integrate.com Call recording and sales activity capture
  • Jasper AI jasper.ai Support
  • JDXpert jdxpert.com Revenue intelligence platform that records and analyzes customer interactions.
  • Juniper Square junipersquare.com
  • Klevu klevu.com Used to store customer calls when they've been recorded for training and monitoring.
  • Knak knak.com Sales training
  • Laravel laravel.com Revenue intelligence platform
  • Lattice lattice.com Customer Support
  • Linear linear.app Sales
  • LogicMonitor logicmonitor.com Quality assurance, and extended issue support.
  • Lokalise lokalise.com Conversation intelligence software
  • Loopio loopio.com Customer interactions with Loopio through web-based meeting platforms, webinars, and other online interactions
  • Lucid Software lucid.co Conversational intelligence and messaging platform
  • MacStadium macstadium.com Revenue Intelligence & Customer Engagement Platform
  • Malbek malbek.io Meeting recording and note-taking.; Meetings and video conferencing
  • Matillion matillion.com
  • Maxio maxio.com Customer Support
  • Mobile Action mobileaction.co Meeting recordings; Sales
  • Mobile Testing | Kobiton kobiton.com
  • MSPbots mspbots.ai Processing customer interactions such as calls, emails, and communications.; Revenue Platform
  • Nasuni nasuni.com Sales revenue intelligence — recording, transcription, and AI analysis of sales calls and customer interactions
  • Nectar HR nectarhr.com Call recording technology
  • Neon One neonone.com Customer Communication
  • Newsela newsela.com Sales Intelligence Platform
  • Northbeam northbeam.io Sales conversation intelligence
  • nylas nylas.com Communications
  • Ona ona.com Meeting Transcript Service
  • OpenSesame opensesame.com Revenue Orchestration
  • PandaDoc pandadoc.com Customer Call Recordings (with consent)
  • Patch My PC patchmypc.com CRM - Sales Augmentation; Purpose: Gong.io provides a Revenue Intelligence Platform (often referred to as a "Revenue AI OS") that helps sales, marketing, and customer success teams analyze customer interactions, forecast revenue, and coach team members. It acts as a "reality check" for sales pipelines by recording, transcribing, and analyzing customer calls, emails, and video meetings. Processed: First name, surname, email address Scope: Every person who has a meeting with Patch My PC (can be opted out of).
  • Payscale payscale.com Revenue intelligence platform
  • People Data Labs peopledatalabs.com Captures and analyzes customer commmunication and provides insights
  • Persado persado.com Call recording and email analytics.
  • Pluralsight pluralsight.com Revenue Intelligence Platform
  • Posit posit.co Sales training, meeting transcripts
  • QA Wolf qawolf.com Gong provides conversation intelligence and analytics for sales and customer engagement activities.
  • Rapid7 rapid7.com
  • Rewst rewst.io Revenue intelligence and conversation analytics platform.
  • Seerist seerist.com Revenue Intelligence
  • ShipStation Global shipstationglobal.com Call Recording & Analytics
  • Snappy Gifts snappy.com A conversation intelligence platform that records and analyzes customer-facing calls and meetings so the Snappy team can capture key details, follow up effectively, and improve how we support customers; Customer Support
  • Spekit spekit.com Conversation intelligence
  • Spellbook spellbook.com Provides sales and customer success call recordings and analysis.; Sales (Customer Optional)
  • StarRez starrez.com Revenue intelligence platform providing insights for sales teams.; Sales analytics and intelligence
  • Strider Technologies striderintel.com Conversational intelligence and messaging platform
  • Show next 20

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 2 incidents (2 minor)Sep 9: 2 incidents (1 minor, 1 no impact stated)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 2 incidents (2 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 2 incidents (1 major, 1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: 2 incidents (2 minor)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 11 incidents in 90 days
  • 1 major or critical
  • 2 h 26 min typical time to resolve
  • 2 h 28 min longest major
BeganIncidentImpactLasted
We are currently experiencing issues with Gong Emails activityminor5 h 11 min
We are currently experiencing issues with Gong Enrichminor1 h 32 min
People, Flows, and Gong Extension - Service disruptionminor17 h 36 min
Engage - To-dos Service Disruptionmajor2 h 28 min
Dialer - Degraded Performanceminor1 h 15 min
Gong Platform Outage - Multiple Pages Not Loadingminor1 h 25 min
Gong CRM is currently affected by a service disruption at Salesforceminor12 h 40 min
Data Capture & Processing - Call processing delaysminor19 h 38 min

Incidents per month

0 4 8 May 2026: 4 incidents (4 minor) · partial: our history begins May 12 · typical time to resolve 2 h 32 min Jun 2026: 8 incidents (1 major, 7 minor) · typical time to resolve 7 h 40 min Jul 2026: 6 incidents (3 critical, 3 minor) · typical time to resolve 1 h 10 min Aug 2026: 1 incident (1 minor) · typical time to resolve 2 h 59 min Sep 2026: 7 incidents (6 minor, 1 no impact stated) · typical time to resolve 1 h 25 min Oct 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 5 h 11 min Nov 2026: 0 incidents May 2026Jun Jul Aug Sep Oct Nov

critical major minor no impact stated before or partly before our history

As Gong's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Gong's subprocessorsCSV · Atom

210 reported incidents in the last 30 days, by 5 of the vendors Gong lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Gong was involved.

DateCompanyIncidentImpactLasted
SnowflakeINC20000347 minor32 min
TwilioMMS Delivery Failures from Twilio to GCI United States minor3 min
TwilioSMS Delivery Failures from Twilio 10DLC to AT&T United States minor4 h 3 min
TwilioSMS Delivery Failures from Twilio to Orange Sierra Leone minorongoing
TwilioSMS Delivery Failures From Long Code Numbers to AT&T in the US minor1 h 19 min
TwilioSMS Delivery Delays from Twilio to MTS Kazakhstan minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan minor11 h 19 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States minorongoing
TwilioSMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan minor7 h 23 min
LiveKitElevated timeouts on LiveKit Inference Gemma 4 31B on low-priority requests no impact stated—
TwilioVoice Call Failures in JP1 minor3 h 51 min
TwilioSMS Delivery Failures from Twilio to Turkcell Turkey minor3 h 54 min
TwilioRetroactive Incident Impacting Twilio Usage APIs no impact stated1 min
TwilioIssue resolved minor1 h 43 min
TwilioSMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela minor3 h 26 min
TwilioGateway API (Lookup API) Failure Increase on Verizon in United States minor10 h 23 min
TwilioWhatsApp Business API Message Send Failures minor16 h 29 min
TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Chile minor19 h 20 min
TwilioVoice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom minor5 h 18 min
TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy minor3 h 14 min
TwilioSMS Delivery Delays and Failures from Twilio to Spusu United Kingdom minor3 h 26 min
TwilioSMS Delivery Receipt Delays from Twilio to Bouygues Telecom France minor13 h 31 min
TwilioSMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes minor8 h 40 min
TwilioSMS Delivery Failures from Twilio to ETL Laos minor16 h 8 min
TwilioSMS Delivery Failures from Twilio to MTN Nigeria minor6 h

And 185 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Gong's site

Gong transparency rating

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