Deepgram

deepgram.com

Deepgram declares 45 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Microsoft. The list last changed on Oct 29, 2026: 0 added, 0 removed, 45 changed. 101 tracked vendors name Deepgram as a subprocessor, including Salesforce, Twilio and Zendesk.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

45 third parties.

NamePurposeLocationListed since
AirOps AirOps lets you easily build and scale AI workflows to crush your growth targets.
Amazon (AWS - various services)
A cloud computing platform offering a variety of services such as hosting, storage, computing, and databases, widely used by businesses and individuals for scalable, efficient, and flexible cloud solutions.
Anthropic AIDeveloper of general AI systems and large language models.
Asana Web and mobile “work management” platform designed to help teams organize, track, and manage their work.
Baseten AIAI model deployment and inference platform that hosts and serves machine learning models at scale.
Beehiiv Newsletter platform responsible for sending our AI Minds newsletter.
Cartesia AI Developers and providers of generative voice AI models.
Catalyst Offers a platform for data-driven marketing and growth.
Centralize AI-powered relationship intelligence platform to manage customer engagement and sales operations.
Cloudflare
A leading cloud platform that provides security, performance, and reliability services for internet applications. It protects websites and APIs from malicious traffic, speeds up content delivery through a global edge network, and ensures high availability with intelligent traffic routing and DDoS mitigation.
Common Room Provides a community intelligence platform that helps organizations understand, engage, and grow their online communities through data analytics and insights.
Confluence Collaboration and documentation software by Atlassian.
Coval Coval is a simulation & evaluation platform for autonomous AI agents, helping engineers launch dependable assistants across chat, voice, and other modalities.
cquence Connector between meeting recording tools and CRMs
DevRev Provides customer service and engagement platforms that allow businesses to manage customer support tickets and interactions.
Dockerhub Provides containerization technology for developing and deploying applications.
Docusign Offers electronic signature and agreement cloud services.
Fly.io Cloud hosting and edge compute platform (infrastructure & deployment services)
FullStory A customer experience analytics platform that helps businesses understand user behavior on their websites and applications.
gitbook A a platform for creating and publishing digital books and documentation with built-in support for Git version control
Glean
A centralized platform for quickly and securely deploying AI in the enterprise. Connect, secure, index, and understand enterprise data on one centralized AI platform. Generate highly personalized, permissions-aware answers grounded in a unique enterprise-specific knowledge graph.
Gong Sales and revenue intelligence platform using AI.
GoodFit GoodFit helps companies gain a better understanding of companies and employees within their target market.
Google
A multinational technology company that specializes in internet-related services and products, including search engines, online advertising technologies, cloud computing, and software.
Heap Provides web and mobile app analytics solutions to help businesses understand user behavior and improve their digital experiences.
Hubspot Offers inbound marketing, sales, and customer service software to help businesses attract, engage, and delight customers.
LinkedIn A social networking platform designed for professionals, allowing users to connect with colleagues, network, and explore job opportunities.
Meta Platforms, Inc. Website analytics and advertising attribution via Meta Pixel on public-facing pages.
Microsoft (Azure - various services) A multinational technology company that produces, licenses, and supports a wide range of software, hardware, and cloud services.
OpenAI AIDeveloper of general AI systems and large language models.
Oracle (Oracle Cloud Infrastructure)
A cloud computing platform offering a variety of services such as hosting, storage, computing, and databases, widely used by businesses and individuals for scalable, efficient, and flexible cloud solutions.
Outreach Outreach AI Generates personalized sales emails for prospects, facilitating selling outreach.
PartnerStack PartnerStack helps attribute signups and purchases sourced by a company’s partners.
Productboard Productboard is a product management software that helps teams understand user needs, prioritize what to build next, and align everyone around the roadmap.
RedHat (Quay) A security-focused and scalable private registry platform for managing content across globally distributed datacenter and cloud environments.
Rill A tool for effortlessly transforming data sets into powerful, opinionated dashboards using SQL.
Salesforce
A customer relationship management (CRM) platform that provides tools for sales, customer service, marketing, and more to help businesses manage their relationships with customers and prospects.
Slack A messaging app for businesses.
Stripe A technology company that builds economic infrastructure for the internet, providing online payment processing for businesses.
Supabase A firebase alternative for building production-grade applications with a Postgres database, Authentication, instant APIs, Realtime, Functions, Storage and Vector embeddings.
Syncari Provides a data automation platform that empowers operations professionals to unify, clean, manage, and distribute trusted customer data across the enterprise.
Thena A customer engagement platform for Slack.
Typeform Service for online form building and creating online surveys.
Wistia Provides video hosting, marketing, and analytics tools for businesses looking to create and manage video content.
Zapier An online automation tool that connects various web apps to automate repetitive tasks without the need for coding.

Web TechnologiesCSV · Atom

Deepgram's homepage made 97 requests to 4 domains, and 2 services controlled by another company.

Cookie compliance (1): KetchOther (1): usually detected as CMS: Sanity

2 third parties by category: Cookie compliance 1Other 1

Third parties 2 · 33 requests
Sanity sanity.io 31% of the page's requests 30
Ketch Ketch 3% of the page's requests 3
First party 1 · 64 requests
Deepgram GSAP HSTS Next.js 16.2.10 Next.js App Router Open Graph PWA Priority Hints React Sanity Sanity.io Turbopack Vercel Webpack 66% of the page's requests 64

1 tracked company loaded by the homepage is not in Deepgram's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (101)CSV · Atom

101 companies
  • 15Five 15five.com
  • 1mind 1mind.com Deepgram is used as Data Importer’s speech-to-text processing provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
  • 3CLogic 3clogic.com Leading provider of speech recognition & generation.
  • 8x8 8x8.com AI Studio Voice and Telephony; Speech-to-text (ASR) and voice-intelligence provider.
  • Ada Support ada.cx Automated Speech Recognition (ASR)
  • AirCall aircall.io Generation of transcription from call recordings
  • Atomicwork atomicwork.com Artificial Intelligence
  • Avoma avoma.com Transcription
  • Betterworks betterworks.com Cloud-based platform used to provide audio and voice generation using artificial intelligence (AI) services.
  • BrightHire brighthire.com Speech to text services
  • BuildBetter buildbetter.ai
  • CallTrackingMetrics calltrackingmetrics.com Provides transcription services for customers who have enabled transcriptions on supported products.
  • Capacity capacity.com Converts audio streams into real-time and asynchronous transcripts.; Speech-to-text transcription
  • Cavalry cavalry.ai
  • Cekura cekura.ai Artificial Intelligence
  • CloudCall cloudcall.com Transcription services
  • Clozd clozd.com Required; Speech-to-text services. [Deepgram Security and Privacy Center](
  • Clueso clueso.io Speech-to-text
  • CodeSignal codesignal.com AI / LLM (Voice); Speech-to-text for voice AI features.
  • Contentsquare contentsquare.com
  • Conveo conveo.ai Processing Activity Description Speech Data Residency / Processing Location Global Endpoint Headquarters Location San Francisco, United States; Speech to text
  • CTM ctm.com Provides transcription services for customers who have enabled transcriptions on supported products.
  • Daily daily.co Transcription
  • Docket docket.io Engineering; Speech-to-text services
  • Double doublehq.com Converts spoken audio to text. Customer data is not used to train models.; Speech-to-text transcription
  • Ema ema.ai Automatic Speech Recognition
  • Enthu.AI enthu.ai Transcription Services
  • Ethos askethos.com Speech-to-text services for the voice agent
  • EvaluAgent evaluagent.com Speech to Text service
  • Expertly expertly.com
  • Fibery fibery.io Fibery AI: Transcribing audio files
  • Filevine filevine.com Automated speech recognition services
  • Forethought Technologies forethought.ai
  • Genesys genesys.com
  • Glean glean.com Speech-to-text transcription
  • Granola grano.la AI Processing & Transcription; Purpose of processing – Cloud provider for transcription. Hosting location – United States Entity address – 548 Market St, Suite 25104, San Francisco, CA 94104, USA Compliance measures – [Deepgram Security](
  • Great Question greatquestion.com Transcribes audio from research sessions to text.; Transcription
  • Handhold handhold.io Speech-to-text
  • HighRadius highradius.com Automatic Speech Recognition services for call transcription in the HighRadius Autonomous Collections module.
  • Hotjar hotjar.com
  • IDEXX idexx.com AI speech to text transcription
  • Imagicle Spa imagicle.com
  • Infobip infobip.com Provisioning of automatic speech recognition (ASR) and Speech-to-Text (STT) services for voice transcription and voice interaction features
  • Jotform jotform.com
  • Kolsetu kolsetu.com
  • Kustomer kustomer.com Deepgram is an AI company specializing in voice AI, offering speech-to-text, text-to-speech, and language understanding capabilities through APIs. Their platform is designed for developers building voice AI applications, providing tools for transcription, analysis, and interaction with audio and video content.; Voice Transcription
  • Leadbeam leadbeam.ai Artificial Intelligence platform used to convert audio into text
  • Letter AI letter.ai AI audio processing
  • Level AI thelevel.ai
  • LiveKit livekit.com Model inference
  • Lorikeet lorikeetcx.ai Deepgram converts live and recorded customer call audio into text so our AI voice agents can understand what a caller said, and to produce post-call transcripts.; Speech-to-text transcription for voice calls
  • Mailgun mailgun.com Chatlayer Voicebots: Text To speech and Speech to Text capabilities
  • MangoApps mangoapps.com Speech-to-Text inside Vapi Voice Agents (optional)
  • Mediafly mediafly.com Call Transcription
  • Mindtickle mindtickle.com Transcription and audio response generation
  • Nextiva nextiva.com Transcriptions of call recordings and real-time calls.
  • Nooks nooks.ai Speech to text services
  • Nutshell nutshell.com Audio processing; Provides AI-powered transcription services
  • OnceHub oncehub.com (SOC 2, GDPR-ready, CCPA, PCI DSS); AI-driven Speech-to-Text (STT) transcription services
  • Participatory Culture Foundation pculture.org
  • Peerbound peerbound.com Audio transcription; Converting audio files into transcripts
  • Phenom phenom.com Speech-to-text for Voice Agents; Speech-to-text services
  • Plivo plivo.com Transcription Services
  • Quo quo.com Speech-to-Text API; Transcription services
  • Raycast raycast.com Speech-to-Text Conversion (Backup provider); Transfer Mechanism(s): SCCs and UK Addendum
  • Red Box redboxvoice.com AI speech-to-text services
  • Regal regal.ai
  • Relevance AI relevanceai.com Cloud APIs; Engineering
  • Retell AI retellai.com
  • revenue.io revenue.io Voice-to-Text Translation Platform
  • RingCentral ringcentral.com Speech-to-text transcription services
  • Salesfinity salesfinity.ai Artificial Intelligence
  • Salesforce salesforce.com
  • SalesHood saleshood.com Speech to text transcription
  • Salted CX salted.cx Voice-to-text transcription.
  • Segment segment.com Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services
  • SendGrid sendgrid.com Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services
  • ServiceNow servicenow.com
  • Showpad showpad.com Speech-To-Text / Audio intelligence
  • Sierra Technologies sierra.ai AI services
  • Sinch sinch.com Chatlayer Voicebots: Text To speech and Speech to Text capabilities
  • Sprinklr sprinklr.com
  • Spun s.r.l. spun.com PurposeSpeech-to-text (Nova-3)
  • Stilla stilla.ai Cloud speech to text transcription processing; Transcription and Audio processing
  • Storylane storylane.io Artificial Intelligence
  • Supersonik supersonik.ai Primary real-time speech-to-text for live demo calls. Processes lead call audio.
  • Superthread superthread.com Transcription
  • Synthflow synthflow.ai Speech-to-text transcription
  • Tableau tableau.com
  • telli telli.com
  • Telnyx telnyx.com Real-time transcription for enabled AI features. Processes submitted audio and resulting transcripts that may contain personal data.
  • Tesorio tesorio.com Automatic Speech Recognition (ASR) platform that provides transcription services for audio content
  • Twilio twilio.com Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services
  • Uniphore uniphore.com AI speech-to-text services
  • Vapi vapi.ai If used, Transcriber, Voices.
  • WATI wati.io Artificial Intelligence
  • Wonderful wonderful.ai Text-to-speech; Text-to-speech AI services
  • Workable workable.com An audio transcription provider.
  • XMReality xmreality.com
  • Yoodli yoodli.ai Speech-to-text
  • Zendesk zendesk.com Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts.

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: 1 incident (1 minor)Aug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: 1 incident (1 no impact stated)Aug 25: 1 incident (1 no impact stated)Aug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: 1 incident (1 minor)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 1 incident (1 major)Sep 23: no incident reportedSep 24: no incident reportedSep 25: 1 incident (1 minor)Sep 26: no incident reportedSep 27: no incident reportedSep 28: 2 incidents (2 minor)Sep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: 1 incident (1 minor)Oct 4: no incident reportedOct 5: 1 incident (1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: 1 incident (1 minor)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: 1 incident (1 minor)Oct 14: 1 incident (1 minor)Oct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: 2 incidents (1 major, 1 minor)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: 1 incident (1 minor)Oct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: 1 incident (1 no impact stated)Nov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: 1 incident (1 major)Nov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 19 incidents in 90 days
  • 3 major or critical
  • 1 h 27 min typical time to resolve
  • 18 h 59 min longest major
BeganIncidentImpactLasted
Flux TTS high latency and websocket disconnectsmajor9 min
Elevated errors for Flux streaming STT and Voice Agent sessionsno impact stated6 h 32 min
Elevated errors from authentication services at one datacenterminor54 min
Elevated Latency and Errors for Batch STTminor2 h 25 min
Elevated 5xx Errorsmajor18 h 59 min
Elevated 503 errors for bath Flux TTS requestsminor1 h 30 min
Elevated 503 errors for Aura-2 TTSminor11 min
Elevated error rates for Flux TTSminor1 h 27 min

Incidents per month

0 4 8 Dec 2025: 1 incident (1 major) · typical time to resolve 30 min Jan 2026: 2 incidents (2 minor) · typical time to resolve 7 days Feb 2026: 8 incidents (3 minor, 5 no impact stated) · typical time to resolve 8 h Mar 2026: 4 incidents (3 minor, 1 no impact stated) · typical time to resolve 2 h Apr 2026: 5 incidents (2 minor, 3 no impact stated) · typical time to resolve 7 days May 2026: 5 incidents (4 minor, 1 no impact stated) · typical time to resolve 1 h 49 min Jun 2026: 6 incidents (4 minor, 2 no impact stated) · typical time to resolve 10 h Jul 2026: 4 incidents (2 minor, 2 no impact stated) · typical time to resolve 2 h 24 min Aug 2026: 5 incidents (3 minor, 2 no impact stated) · typical time to resolve 1 h 8 min Sep 2026: 6 incidents (1 major, 5 minor) · typical time to resolve 39 min Oct 2026: 8 incidents (1 major, 7 minor) · typical time to resolve 2 h Nov 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 6 h 32 min Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
TTS API11
Batch API5
Streaming API5
Voice Agent API4
DG Whisper Cloud2
Voice Agent API: Downstream Providers2
Developer Console1
Management APIs1

As Deepgram's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Deepgram's subprocessorsCSV · Atom

159 reported incidents in the last 30 days, by 16 of the vendors Deepgram lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Deepgram was involved.

DateCompanyIncidentImpactLasted
OpenAIGPT-image-2.5 and 2.6 Sunburst & Flare High error rate minor32 min
Fly.ioLAX region outage criticalongoing
OpenAIUnable to start new Workspace Agent runs critical9 h 42 min
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
BasetenModel APIs are down for all models critical21 min
SupabaseProject Lifecycle Issues in ap-northeast-1 minor4 h 48 min
Fly.ioIntermittent errors pushing images to Fly.io Registry no impact stated—
Red Hataccess.redhat.com Community and Discussions no impact statedongoing
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
SupabaseInterruption in connections to Supavisor in eu-west-2 no impact stated1 h 41 min
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
HeapTemporary Data Latency minor2 h 45 min
SupabaseIncreased Errors with Project Lifecycle Operations in US-West-2 minor2 h 27 min
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
Fly.ioIPv6 egress issues on a subset of IAD hosts minor22 min
SupabaseIntermittent 502/503 errors for pg_net calls to Edge Functions minor42 min
BasetenElevated errors for Kimi-K3 on Model APIs. **Dedicated Inference is not affected** minor5 h 9 min
ProductboardCompany entity data processing is delayed minor59 min
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
Red HatDocs.redhat.com - Intermittent performance degradation major6 h 57 min

And 134 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

  1. Changed subprocessor: AirOps evidence list before and after
  2. Changed subprocessor: Amazon (AWS - various services) evidence list before and after
  3. Changed subprocessor: Anthropic evidence list before and after
  4. Changed subprocessor: Asana evidence list before and after
  5. Changed subprocessor: Baseten evidence list before and after
  6. Changed subprocessor: Beehiiv evidence list before and after
  7. Changed subprocessor: Cartesia AI evidence list before and after
  8. Changed subprocessor: Catalyst evidence list before and after
  9. Changed subprocessor: Centralize evidence list before and after
  10. Changed subprocessor: Cloudflare evidence list before and after
  11. Changed subprocessor: Common Room evidence list before and after
  12. Changed subprocessor: Confluence evidence list before and after
  13. Changed subprocessor: Coval evidence list before and after
  14. Changed subprocessor: cquence evidence list before and after
  15. Changed subprocessor: DevRev evidence list before and after
  16. Changed subprocessor: Dockerhub evidence list before and after
  17. Changed subprocessor: Docusign evidence list before and after
  18. Changed subprocessor: Fly.io evidence list before and after
  19. Changed subprocessor: FullStory evidence list before and after
  20. Changed subprocessor: gitbook evidence list before and after
  21. Changed subprocessor: Glean evidence list before and after
  22. Changed subprocessor: Gong evidence list before and after
  23. Changed subprocessor: GoodFit evidence list before and after
  24. Changed subprocessor: Google evidence list before and after
  25. Changed subprocessor: Heap evidence list before and after
  26. Changed subprocessor: Hubspot evidence list before and after
  27. Changed subprocessor: LinkedIn evidence list before and after
  28. Changed subprocessor: Meta Platforms, Inc. evidence list before and after
  29. Changed subprocessor: Microsoft (Azure - various services) evidence list before and after
  30. Changed subprocessor: OpenAI evidence list before and after
  31. Changed subprocessor: Oracle (Oracle Cloud Infrastructure) evidence list before and after
  32. Changed subprocessor: Outreach evidence list before and after
  33. Changed subprocessor: PartnerStack evidence list before and after
  34. Changed subprocessor: Productboard evidence list before and after
  35. Changed subprocessor: RedHat (Quay) evidence list before and after
  36. Changed subprocessor: Rill evidence list before and after
  37. Changed subprocessor: Salesforce evidence list before and after
  38. Changed subprocessor: Slack evidence list before and after
  39. Changed subprocessor: Stripe evidence list before and after
  40. Changed subprocessor: Supabase evidence list before and after
  41. Changed subprocessor: Syncari evidence list before and after
  42. Changed subprocessor: Thena evidence list before and after
  43. Changed subprocessor: Typeform evidence list before and after
  44. Changed subprocessor: Wistia evidence list before and after
  45. Changed subprocessor: Zapier evidence list before and after
Rating badge for Deepgram's site

Deepgram transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/deepgram"><img src="https://thirdpartyindex.com/badge/deepgram.svg" alt="Deepgram transparency rating on Third Party Index" height="20"></a>
[![Deepgram transparency rating on Third Party Index](https://thirdpartyindex.com/badge/deepgram.svg)](https://thirdpartyindex.com/vendors/deepgram)