ElevenLabs
ElevenLabs declares 32 subprocessors, plus 1 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026. 152 tracked vendors name ElevenLabs as a subprocessor, including Anthropic, Salesforce and Twilio.
Subprocessors CSV of ElevenLabs's subprocessors · Atom feed of ElevenLabs's subprocessors DORA draft CSV of ElevenLabs's subprocessors as declared by ElevenLabs what's this? ·
32 third parties, 1 affiliate.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Amazon Web Services | Cloud infrastructure & data storage; Enterprise plan customers may select from a set of [specified data hosting locations]( subject to availability and ElevenLabs’ discretion. For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes. | Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore | |
| Anthropic AI | LLM Services; Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer. (This is not the subprocessor for Anthropic models made available in ElevenAgents) | United States | |
| Asana | Asana is used to track tickets and issues from a help desk perspective.; Collaboration | US | |
| Azure | Cloud infrastructure, data storage & LLM Services; With respect to LLM Services, to the extent India Data Residency is selected by the customer per the terms of such customer's agreement, LLMs may be provided through Azure. Availability subject to ElevenLabs' discretion. | India | |
| ByteDance | Generation and processing of synthetic media content | Indonesia, Malaysia, EU | |
| Cinder | Moderation; Platform for abuse detection, moderation and enforcement. | EU | |
| Creatify | Generation and processing of synthetic media content | United States | |
| Databricks | LLM Services | Global | |
| Fal | Generation and processing of synthetic media content | Global | |
| Fireworks AI AI | LLM Services | Global | |
| Fivetran | Data processing; Fivetran is a data integration platform that helps to move data from various sources into a data warehouse for analysis. Service does not perform any data storage. | US | |
| Google Cloud Platform AI | Cloud infrastructure, security, data storage & LLM Services; Enterprise plan customers may select from a set of [specified data hosting locations]( subject to availability and ElevenLabs’ discretion. This includes Gemini & Anthropic models available in ElevenAgents via Vertex AI. For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes. LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer. | Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore | |
| Hex | Analytics | Global | |
| Hive | AI Safety; Content moderation, classification, and analysis of user-provided content to support safety and compliance | United States | |
| Kling | Generation and processing of synthetic media content | Singapore | |
| MongoDB | Database management and storage; Engineering | Enterprise: US or Customer's Selected Hosting Location; Non-Enterprise: US, EU or Singapore | |
| OpenAI AI | LLM Services; Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. | US/EU | |
| Plain | Customer support | United Kingdom | |
| PostHog | Cloud monitoring; PostHog is used for product analytics, allowing to gather insights about website interactions and gather insights to improve services. | EU | |
| Pylon | Customer support; Pylon (usepylon) is used to sync data between Slack and Zendesk and offer integrations to improve customer service | US | |
| Reality Defender | Optional integration for ElevenAgents.; Safety Detections | US | |
| Runway AI | Generation and processing of synthetic media content | United States | |
| Sigma | Analytics; Sigma is a business intelligence tool that helps in analyzing data by creating visual reports and dashboards for decision-making. Service does not perform any data storage. | US | |
| Slack | Collaboration; Slack is used for communication with clients and to manage support tickets | US | |
| Stripe | Backend of payment infrastructure of applicable users.; Payments | US | |
| Sync | Generation and processing of synthetic media content | United States | |
| Tailscale | Networking | US/EU | |
| Trustpilot | ElevenLabs leverages TrustPilot to obtain and verify reviews of ElevenLabs' services from its non-enterprise customers.; Reviews | EU | |
| Twilio | Communications; Twilio provides communication APIs for sending messages. Service provides MFA with SMS integration. SMS based 2FA is no longer possible for users that don't already have it enabled. | US | |
| xAI AI | Customer needs to enable integration before any data is sent to subprocessor.; LLM Services | US | |
| Zapier | Collaboration; Zapier helps sync data between customer service tools to offer better integration and response times to issues. Service does not perform any data storage. | US | |
| Zendesk | Customer Support; Zendesk is a customer service platform used to manage support tickets, track customer inquiries, and provide help desk solutions | US |
ElevenLabs affiliates (1)
Web TechnologiesCSV of ElevenLabs's web technologies · Atom feed of ElevenLabs's web technologies
ElevenLabs's homepage made 264 requests to 36 domains, 19 services controlled by another company, and 5 domains not identified.
19 third parties by category: Advertising 8Analytics 7Marketing automation 1Cookie compliance 1Other 2
Third parties 19 · 96 requests
X Corp. Twitter Ads 7
TikTok TikTok Pixel 6
Reo.Dev Reo.Dev 5
MNTN, Inc. Mountain 4
Reddit, Inc. Reddit Ads 4
Podscribe Podscribe 3
Dreamdata Dreamdata 1
Unknown 5 · 6 requests
sitelytics.tech18.210.229.244sequel.iosequelvideo.comusbrowserspeed.com
First party 1 · 162 requests
ElevenLabs Framer Motion Google Cloud Google Cloud CDN HSTS HTTP/3 Howler.js Microsoft Clarity Next.js 16.4.1 Next.js App Router Nginx 1.30.6 Open Graph PWA Priority Hints React Sentry Webpack core-js 3.32.2 162
9 tracked companies loaded by the homepage are not in ElevenLabs's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (152)CSV of the companies listing ElevenLabs · Atom feed of the companies listing ElevenLabs
1mind 1mind.com Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
3CLogic 3clogic.com Leading provider of cloud TTS services
- 8x8 8x8.com AI Studio AI Model Provider; One of the underlying AI models for AI Studio
- Ada Support ada.cx Generated Text-to-speech (TTS)
Adaptive Security adaptivesecurity.com AI models and APIs used to support product functionality.
Adobe adobe.com
AirCall aircall.io Provision of inputs for AI Voice Agent
Alayacare alayacare.com Engineering; Generative Ai Voice to text
Anrie anrie.ai Text-to-speech / voice generation and voice cloning on the creative-generation path.
Anthropic anthropic.com Product: Claude for Work [More Information](; Text to speech
Arcade arcade.software Artificial intelligence; Text-to-speech, music generation, pronunciation processing, sound effects, and audio-isolation services.
Arrows arrows.to Audio processing; Speech-to-text for voice input
Atomicwork atomicwork.com Artificial Intelligence
Attention attention.com Transcription provider
Attio attio.com Transcribing call recording
AudioStack audiostack.ai Text to speech provider and voice cloning provider
Betterworks betterworks.com Cloud-based platform used to provide audio and voice generation using artificial intelligence (AI) services.
BirdEye birdeye.com
Bites mybites.io AI text-to-speech voiceovers
Boost.ai boost.ai Provides speech-to-text and text-to-speech functionality for voice agents.; This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK, the processing location is Ireland with back up in Germany. For US customers contracting with Boost.ai, Inc location of processing is US.
Brightcove brightcove.com AI-powered processing
BrightHire brighthire.com Text to speech services
Callmate callmate.io Text-to-speech models
CallRail callrail.com Text-to-Speech (TTS) generation for AI Voice Agent features. Provides realistic AI voices to make conversations with callers feel more natural.
Canva canva.com Canva AI Services
Capacity capacity.com Enables AI-powered text to speech within Voice AI Agents. *Optional subprocessor.*; Engineering
Cavalry cavalry.ai
Cekura cekura.ai Artificial Intelligence
Chatbase.co chatbase.co STT and TTS provider
Chronus chronus.com
Clerk Chat clerk.chat
Close close.com Voice AI
Clueso clueso.io Text-to-speech
CM.com cm.com
CodeSignal codesignal.com AI / LLM (Voice); AI text-to-speech
Colossyan Creator colossyan.com Audio as a service and voice cloning; ElevenLabs provides text to speech services, i.e. to allow users to input a written script from which speech of avatars is created. ElevenLabs also supports voice cloning which is utilised in the creation of custom avatars
Confirm confirm.com
ConnectWise connectwise.com Real-time text-to-speech and speech-to-text models; Voice Agent
ContactMonkey contactmonkey.com AI-powered audio summary (text-to-speech) of email campaigns, played via a “Listen” button (opt-in).
Conveo conveo.ai Processing Activity Description Transcription of audio to text Data Residency / Processing Location Global API Endpoints Headquarters Location New York, USA; Speech to text / Text to speech
Culture Amp cultureamp.com ElevenLabs provides transcription and speach generation services. We use this service to provide dictation and voice capability to features like AI Coach. We use Zero Rentention Mode, so all voice data is processed emphemorally (no storage or training is allowed). The dictaion and voice capability is not core to the platform. Users can choose not to use the services.
DataCamp datacamp.com AI voice generation; AI voice generation and audio processing for learning exercise interactions
Decagon decagon.ai Text-to-speech AI services
Docket docket.io AI Voice Generation; Engineering
Dust dust.tt Data processing and generation
Dynamiq getdynamiq.ai Speech synthesis for voice agents
Eightfold AI eightfold.ai AI voice generation services for AI Interviewer
Employment Hero employmenthero.com AI Voice / Text-to-Speech; Processing Activity: AI-powered text-to-speech voice synthesis used to generate and deliver interviewer voices in AI Video Interview experiences. Processes text input and produces synthetic audio output; may also process any personal data contained in interview script content. GDPR Transfer Mechanism: Standard Contractual Clauses
Ethos askethos.com Speech-to-text and text-to-speech services for the voice agent
Fathom fathom.ai AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data
Figma figma.com Selectable AI model provider
Fireflies.AI fireflies.ai LLM audio service
Forethought Technologies forethought.ai
Funnelfeedr funnelfeedr.com AI provider. Processing is transient; Customer Data is not stored or used for model training. https://elevenlabs.io/privacy
Genesys genesys.com
Handhold handhold.io Voice generation and speech-to-text
Harmony.ai harmony.ai AI Voice processing Service
Harvey AI harvey.ai AI provider (including voice services)
HighRadius highradius.com Voice AI engine for autonomous inbound and outbound calling agents in HighRadius Autonomous Collections module.
Hippo Video hippovideo.io Generative AI services provider for speech generation
HireVue hirevue.com Voice interface functionality, including speech-to-text, distinguishing; between speakers within an interaction, and text-to-speech capabilities.
HowToo howtoo.co United States - optional AI audio features
Hoxhunt hoxhunt.com Where applicable, provider of optional Services content, such as deepfake and vishing simulation content
Imagicle Spa imagicle.com
incident.io incident.io Transcription
Instadesk instadesk.com Text-to-speech; voice cloning
Instantly instantly.ai AI voice generation; Engineering
Intercom intercom.com AI Processing (text to speech); Provides AI Processing (specifically text to speech) for Fin Voice AI Agent
iSpring Solutions ispringsolutions.com AI based services
Jotform jotform.com
Krisp krisp.ai ElevenLabs Inc specializes in developing natural-sounding speech synthesis software.; ElevenLabs is an AI-driven high-quality audio voice generator.
Laivly laivly.com Optional Voice AI Enhancements
Letter AI letter.ai Voice AI processing; no customer data is used to train models
Levenza levenza.com Text-to-speech and voice synthesis services
Lightricks lightricks.com AI-powered text-to-speech (TTS) platform
Lippy AI lippy.ai AI voice synthesis and text-to-speech services
Lorikeet lorikeetcx.ai ElevenLabs synthesises the speech our AI voice agents use on calls, and creates the custom voices subscribers select.; Text-to-speech voice synthesis
Lovable lovable.dev Speech-to-text, text-to-speech, and music generation for voice and audio features
Luma AI lumalabs.ai Audio generation provider
MangoApps mangoapps.com Text-to-Speech / Voice Narration (optional)
meetergo meetergo.com Speech output for ElevenLabs voices. Receives the text of the assistant's replies, which can contain details from the call. Speech recognition and the language model stay in the EU.
Mindtickle mindtickle.com Audio and speech processing
Miro miro.com Live Captions, Transcripts
monday.com monday.com
myQuest myquest.co Speech-to-text re-transcription for assessment
Optiverse optiverse.ai ASR
OutThink outthink.io AI voice and audio synthesis for generating simulated social-engineering training videos (5)
Perplexity AI perplexity.ai Text-to-speech services
Phenom phenom.com Text-to-Speech for Voice Agents; Text-to-speech services
Picsart picsart.io AI Service
Poppulo poppulo.com Video dubbing (optional and applicable to Sociabble products)
Quarterzip quarterzip.ai
Quo quo.com Artificial Intelligence; Voice generation platform
Raycast raycast.com Speech-to-Text Conversion; Transfer Mechanism(s): SCCs, DPF and UK Extension
Recruit CRM recruitcrm.io AI onboarding experience software.
Reflekt Legal reflektlegal.ai Voice AI synthesis
Regal regal.ai
Relevance AI relevanceai.com Other; Voice orchestration
Retell AI retellai.com
RingCentral ringcentral.com Text-to-speech
RWS rws.com AI Voice Model Provider
Sales Kong saleskong.com Transcription
Salesfinity salesfinity.ai Artificial Intelligence
Salesforce salesforce.com
Salted CX salted.cx AI voice agents and speech processing for supported voice services.
Segment segment.com ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services
SendGrid sendgrid.com ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services
ServiceNow servicenow.com
Showpad showpad.com Translation and TTS
Sidetrade sidetrade.com Collection Caller Agent including the Gemini or Open AI’s LLMs
Sierra Technologies sierra.ai AI services
Spara spara.com Voice-specific LLM APIs used for inference and testing.
Spark Hire sparkhire.com
Spellar spellar.ai Speech-to-text
Sprinklr sprinklr.com
Spun s.r.l. spun.com PurposeHigh-quality text-to-speech
Stilla stilla.ai AI Services; Text to Speech and Text to Video generation
Storylane storylane.io AI voice (text to speech)
StudyFetch studyfetch.com Only if using voice or audio driven features
Supademo supademo.com AI-powered text-to-speech and voice synthesis
Superchat superchat.com
SupportYourApp® supportyourapp.com AI voice generation and speech synthesis for voice-based customer support interactions
Synthesia synthesia.io Text-to-speech conversion, voice cloning
Synthflow synthflow.ai Text-to-speech and voice synthesis
Tableau tableau.com
Telavox telavox.com Add-on to provide Text to Speech, Speech to Text capabilities
Tella tella.tv To generate sound effects from text prompts in Tella.
telli telli.com
Telnyx telnyx.com Speech synthesis and voice generation for enabled AI features. Processes submitted text and associated audio that may contain personal data.
tl;dv tldv.io Transcription Processor; Transcription Provider used for paying customers
Town town.com Speech synthesis and related voice generation routines.
Trellis Tech trellistech.com Real-time web-based voice conversations via WebRTC
Twilio twilio.com ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services
Udemy udemy.com Text-to-speech processing
Unily unily.com Text-to-speech narration for Podcast and Video outputs, including voice previews, pronunciation settings and access checks for customer-shared voices.
- UserTesting usertesting.com Artificial intelligence features for the platform
Vapi vapi.ai If used, Transcriber, Voices.
Veeva Systems veeva.com Text-to-Speech and Speech-to-Text
Vimeo vimeo.com Synthetic voice generation; Transcript generation
Walnut walnut.io Text-to-speech
Wildix wildix.com AI voice generator and voice agents platform
WingRep wingrep.ai AI Voice Generation
Wonderful wonderful.ai Text-to-speech; Text-to-speech AI services
Workato workato.com Provision of Otto Feature.
WorkRamp workramp.com
Yeastar yeastar.com Provide AI Receptionist service¹
Yellow.ai yellow.ai Text to speech & Speech to text
Yoodli yoodli.ai Text-to-speech
Zendesk zendesk.com Provides generative artificial intelligence and natural language processing services.
Zero zero.inc Speech-to-text transcription of meeting and call recordings
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ComplianceCSV of ElevenLabs's compliance · Atom feed of ElevenLabs's compliance
- Certified
- Says it complies with
Certifications as ElevenLabs's trust center lists them; reports are usually shared on request (evidence)
Service statusCSV of ElevenLabs's status page incidents · Atom feed of ElevenLabs's status page incidents
90 days agotoday
- 53 incidents in 90 days
- 18 major or critical
- 2 h 23 min typical time to resolve
- 6 h 1 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Scribe v3 Live outage | major | 1 h 53 min | |
| Choppy audio on Agent conversations using Eleven v4 Turbo | minor | — | |
| Choppy audio on Agent conversations using Eleven v4 Turbo | minor | — | |
| Intermittent Sign in issue | no impact stated | 2 h 30 min | |
| ElevenCreative - Image & Video - Degraded performance | minor | 1 h 42 min | |
| EU Agents disruption in SIP calls | major | — | |
| Claude MCP connection not working | minor | — | |
| Marketing website | no impact stated | — |
Incidents per month
critical major minor no impact stated before or partly before our history
As ElevenLabs's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Incidents reported by ElevenLabs's subprocessorsCSV of incidents reported by vendors ElevenLabs lists · Atom feed of incidents reported by vendors ElevenLabs lists
366 reported incidents in the last 30 days, by 13 of the vendors ElevenLabs lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that ElevenLabs was involved.
And 341 more. All of them: CSV · Who is around them.
ChangesCSV of ElevenLabs's changes · Atom feed of ElevenLabs's changes
See the list as we read it on any date: Time machine
None since tracking began.
Rating badge for ElevenLabs's site
It updates with the rating.
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