Slack Huddles functionality (GovSlack): audio and video streams.; Slack Huddles functionality (excluding GovSlack): audio and video streams.
Australia; Brazil; Canada; France; Germany; India; Ireland; Italy; Japan; Singapore; South Africa; South Korea; Sweden; Switzerland; United Arab Emirates; United Kingdom; United States
GovSlack services: Hosting provider for Availability zones/Edge servers for all functionality.; GovSlack services: Hosting provider for all functionality.; Slack services including Slack AI (excluding GovSlack): Hosting provider for Availability zones/Edge servers for all functionality.; Slack services, including Slack AI (excluding GovSlack): Hosting provider for all functionality. Customers may select a data region, but as described in this help article, certain Customer Data may be stored outside this data region.
United States; United States Australia Brazil Canada France Germany India Japan Singapore South Korea Sweden Germany Germany. Switzerland Germany United Arab Emirates United Kingdom; United States Australia Germany Users. India Ireland Japan Singapore South Africa United Kingdom Brazil Sweden
Slack Clips functionality (GovSlack): conversion of source video for improved playback. Slack Huddles and Slack Clips functionality Amazon Transcribe (GovSlack): transcripts for Slack Huddles and Slack Clips.; Slack Clips functionality (excluding GovSlack): conversion of source video for improved playback.
Australia; Brazil; Canada; France; Germany; India; Japan; South Korea; Sweden; Switzerland; United Kingdom; United States
1000minds1000minds.comCollaboration; Internal communication
1mind1mind.comData importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.
99minds99minds.ioCommunication tool; Messaging platform for internal communication, chat & notifications.
Adobeadobe.comSlack assists Adobe with resolving service requests (e.g., customer calls or partner requests on bugs, fixes and other issues). It allows Adobe to track tickets by assigning case numbers to every service inquiry we receive and track the issue to the resolution. It can distribute tickets according to priority and subject matter while giving top-level dashboards and reports on things like overall resolution time and productivity spikes. Adobe customers tend to seek support in a variety of ways (e.g., by phone, email, text, social media messaging or via community platforms). Slack also helps Adobe with omni-channel routing which allows Adobe to filter requests that come in through the different channels and get them to the right customer care support function. To provide these services, Slack may process some limited personal data (such as name, age and date of birth) and details relating to business activities (e.g., the context of the support issue they are helping to route).
Ampersandampersand.aiCommunications platform used for direct customer conversations and internal collaboration.; Customer communications and internal collaboration
BigTimebigtime.netA native integration between BigTime and Slack. Customers must opt-in to; Provides collaboration experience (opt in only).; this integration.
BugHerdbugherd.comSplitrock team internal communications
BuildBetterbuildbetter.aiUsed to work with customers and address customer issues internally and with customers directly.
Buildkitebuildkite.comInternal team communication and real-time build notifications; Team communication and messaging platform with workflow automation
bunny.netbunny.netWe use Slack to provide customer support to our users. In the course of providing this service, Slack may collect personal data such as names and email addresses of our users. In some cases, users may also choose to provide additional information, including customer logs, as part of their support request.
Caminojoincamino.comInternal team messaging and collaboration; Team messaging platform — delivers onboarding notifications, reminders, and messages to new hires and stakeholders
Certaracertara.comInternal company communications (Slack); subsidiary of Salesforce, Inc. Confirm whether Certara's agreement is with the US entity (Slack Technologies, LLC) or the Ireland entity (Slack Technologies Limited).
Clickagyclickagy.comCollaboration and messaging services
ClickTimeclicktime.comApplication, Sales, and Support Services; Team messaging and collaboration. AI-assisted features are enabled for internal ClickTime use only.
ClientSuccessclientsuccess.comCustomer Communication
Climatiqclimatiq.ioCommunication; Internal and close partner communication software
Coefficientcoefficient.iointernal communication and customer support
Cognite AScognite.comUsed for messaging internally at Cognite. Information about alarms triggered by the system, incidents and support cases may be relayed through Slack.
Collibracollibra.comInternal and customer communications in the context of supporting customers and the platform
Cometlycometly.comInternal communication tool for Cometly’s team. Minimal personal data (e.g., user ID or email) may be referenced during support escalations. Slack Privacy
Common Roomcommonroom.ioAutomated communication routing and alerting
Conveoconveo.aiCollaboration; Processing Activity Description Private internal company chat and team communication. Data Residency / Processing Location EU Headquarters Location San Francisco, United States (subsidiary of Salesforce, Inc.)
Conversionconversion.aiCollaboration; Team messaging and collaboration hub
Convertrconvertr.ioCollaboration; Internal communications and logging
Conveyorconveyor.comCommunication and Customer Support
CRM Messagingcrm-messaging.cloudInternal collaboration and client communications
Crosschqcrosschq.comSlack is a communications tool that is integrated into the Crosschq platform and can be used by customers to send notifications and other messages from Crosschq.
Cube Devcube.devCustomer-enabled integration: when a customer installs the Cube Slack app in their own workspace, Cube sends alerts and query results there and receives the messages addressed to the app. Processes notification payloads and messages only for customers who enable it.; Notification Channel & Data Export
Deepgramdeepgram.comA messaging app for businesses.
DeepScribedeepscribe.aiSlack is DeepScribe’s primary tool for internal team communication, enabling secure real-time messaging, file sharing, and cross-functional collaboration.
Employers AIemployers.aiCommunication and collaboration
Employment Heroemploymenthero.comCollaboration; Processing Activity: Real-time messaging and file sharing for team communication and collaboration. GDPR Transfer Mechanism: Standard Contractual Clauses
falfal.ai- Contact: dpo@slack.com - Address: 500 Howard Street , San Francisco, CA, 94105 USA - Description: Internal communication tool used by Engineering; Internal Communication Tool
FareHarborfareharbor.comWe use Slack for internal communications.
Fastmailfastmail.comSupport services and Business operations
FlowEQfloweq.comTeam communication and collaboration
FlutterChatflutterchat.ioMessaging platform integration. Customer messages are delivered to and from Slack workspaces as the primary communication channel.
Glydeglydehq.comInternal team communication and customer support workflows
Go Autonomousgoautonomous.ioActive participant in EU-US Data Privacy Framework.; DPA: https://slack.com/terms-of-service/data-processing; Data localized in EU.; Slack is used internally for collaboration and debugging (pseudonymized data only).
Heliosgethelios.devSlack is one of Snyk’s key internal communications systems. Snyk team members use Slack to facilitate service provision and provide customer support expeditiously. Team members may include Customer Data and personal data in internal conversations to optimize service provision.
Helplyhelply.comInternal and External Communication
Horizon3.aihorizon3.aiCollaboration tool for Horizon3.ai. Provides messaging as well as video chats. Also provides a means to notifications for alerts that need real time visibility.; SaaS Collaboration Toolset
Humaanshumaans.ioInternal and customer communication
Humanforcehumanforce.com- Processing Purpose: Collaboration - Type of Data: No personal data, internal correspondence and metadata only. - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Collaboration
InCountryincountry.comCustomer communication and document sharing
Infisicalinfisical.comInfisical uses Slack for internal and external communication.
Influ2influ2.comCollaboration, communication provider, ticket management; Provision of a cloud-based business communication and collaboration platform, including internal messaging, communication channels, file sharing, workflow integrations and related collaboration functionality.
InRuleinrule.com- Applicable Services: InRule Decision Platform - Data Processing: Chat-based communications and integrations with support-related tools such as email, Zendesk, Salesforce, etc.; Communications and integrations
Korlkorl.coCommunications; Processes and delivers message data to customer Slack channels for real-time roadmap updates and automated company insights notifications.
Krispkrisp.aiInternal communications platform; Slack is a communication and collaboration platform designed to streamline workplace communication and foster team collaboration. It serves as a centralized hub for messaging, file sharing, and integrating other tools and workflows.
LambdaTesttestmuai.comCommunication tool; Messaging platform for internal communication, chat & notifications.
Landbotlandbot.ioCollaboration; Internal collaboration and communications platform used by our team to coordinate support, discuss issues, and share feedback related to the Services. *Names, emails, company details, account IDs, subscription info, support ticket content, bug descriptions, feature requests.*
LiquidPlannerliquidplanner.comCommunication collaboration, file sharing, integrating its APIs to create bots or receive application alerts directly in channels.; Customer Support and Communication
Macroscopemacroscope.comCollaboration; We use Slack for internal collaboration, including debugging customer-reported issues which occasionally include customer information.
Magnoliamagnolia-cms.comCommunication and Customer Support
Mailchimpmailchimp.comCommunication and collaboration tool.
Merge APImerge.devSlack (Salesforce.com) is a messaging platform Merge uses for internal collaboration as well as external communication with customers.
MinIOmin.ioWorkplace messaging; may process customer and partner names, email addresses, phone numbers, and any personal data shared in support or sales channels
Origamiorigami.chatAlerts and Customer-authorized integrations
Oryory.comDedicated Support Channel and Community Workspace; Messaging platform used internally by Ory employees and externally to communicate with our customers and the community.
Paperformpaperform.coProcessing period: Jan 1, 2018 - present Data disclosed: Incidental data: Some personal information may be shared during the day-to-day operation of Paperform
Peakypeaky.aiSlack is a messaging platform for teams that enables real-time communication, file sharing, and integration with other tools to support collaboration.
Peerboundpeerbound.comCollaboration; Messaging service
People Data Labspeopledatalabs.comInternal Company Communications
Picqerpicqer.comWe use Slack for our internal communications. We do not share personal data via Slack, but in case this might happen, we have an agreement on security and privacy.
Picsartpicsart.ioCommunication platform as a service
Prophet Securityprophetsecurity.aiCollaboration; Current – authorized as of September 10, 2026. Secure team communication and collaboration for support and operational purposes.
Prudentia Sciencesprudentiasciences.comCollaboration; Communication and Support
Reductoreducto.aiOperational communications and alerts; Operational communications subprocessor; may process alerts, support context, and customer metadata. No customer document content by design.
Refinerrefiner.ioInternal communication and collaboration platform used for operational coordination and customer support workflows.
Replicatedreplicated.comCustomer and internal communication
Resemble AIresemble.aiSlack is a cloud-based team messaging and collaboration platform. Resemble AI uses Slack for internal communications and cross-functional team collaboration.
Restaterestate.devCollaboration; Employee and customer collaboration
SingleStoresinglestore.comAlert monitoring; SingleStore offers the use of Slack to provide certain support offerings. If Customer utilizes Slack for such support offerings, Slack Technologies Limited is our Sub-processor with respect to Customers who use the Support Services outside of the U.S. and Canada.
Snyksnyk.ioSlack is one of Snyk’s key internal communications systems. Snyk team members use Slack to facilitate service provision and provide customer support expeditiously. Team members may include Customer Data and personal data in internal conversations to optimize service provision.
SocialWeaversocialweaver.comInternal communication and data collaboration.
Socketsocket.devCommunication around customer support issues; We have a feature to send notifications to users via slack as an opt-in method
SolarWindssolarwinds.comCustomer Support; Notification Service
Solo.iosolo.ioCollaboration; Slack is a virtual messaging and communication tool, which customers may opt to use to communicate about support requests after logging the initial request through ZenDesk.
Spaceliftspacelift.ioInternal and External Instant Messaging; delivered by Salesforce Inc., Salesforce Tower, located at 415 Mission Street, San Francisco, California, USA
SupportYourApp®supportyourapp.comInternal team communication and collaboration; may process personal data discussed in connection with support delivery
TapResearchtapresearch.comSlack provides intra and inter company messaging. PII is not regularly stored here, but can be in the course of regular business processes between individuals.
Tavilytavily.comCollaboration; Internal communication and collaboration platform
TeamFormteamform.coCommunications and messaging; Internal and partner communications tool
TeamOhanateamohana.comCustomer and Internal Communications
Teleportgoteleport.comCollaboration and Communication
<a href="https://thirdpartyindex.com/vendors/slack"><img src="https://thirdpartyindex.com/badge/slack.svg" alt="Slack transparency rating on Third Party Index" height="20"></a>
[](https://thirdpartyindex.com/vendors/slack)
Slack1000minds 1000minds.com Collaboration; Internal communication
1mind 1mind.com Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.
99minds 99minds.io Communication tool; Messaging platform for internal communication, chat & notifications.
Abacum abacum.ai Messaging services
Abstract Security abstract.security Customer Support
ACA Group acagroup.be
Acai Travel acaitravel.com
AccountAim accountaim.com Cloud-based Team Chat Services
Act Security act.security Communication and Collaboration
Actualyze AI actualyze.ai Customer Support; Support and account management Legal Entity: Slack Technologies, LLC (a Salesforce Company)
Addepar addepar.com Operation of an instant messaging platform on behalf of Addepar.
Addigy addigy.com
Aditude aditude.com Communication
Adobe adobe.com Slack assists Adobe with resolving service requests (e.g., customer calls or partner requests on bugs, fixes and other issues). It allows Adobe to track tickets by assigning case numbers to every service inquiry we receive and track the issue to the resolution. It can distribute tickets according to priority and subject matter while giving top-level dashboards and reports on things like overall resolution time and productivity spikes. Adobe customers tend to seek support in a variety of ways (e.g., by phone, email, text, social media messaging or via community platforms). Slack also helps Adobe with omni-channel routing which allows Adobe to filter requests that come in through the different channels and get them to the right customer care support function. To provide these services, Slack may process some limited personal data (such as name, age and date of birth) and details relating to business activities (e.g., the context of the support issue they are helping to route).
AiSDR aisdr.com Collaboration
Aiven aiven.io
Akuity akuity.io
Alcide alcide.io
Alguna alguna.com Customer support (EU & US)
All Quiet allquiet.app Customer Service (on request by the customer)
AllCode allcode.com Internal communication and collaboration
Allstacks allstacks.com
Amach amach.com Collaboration
Ampersand ampersand.ai Communications platform used for direct customer conversations and internal collaboration.; Customer communications and internal collaboration
Anaconda anaconda.com Internal team communications
Anrie anrie.ai Primary chat surface for Anrie. Handles OAuth install, inbound/outbound messages, files, and reactions for the Anrie Slack coworker.
Antavo antavo.com Instant messaging too
Apica apica.io Integration for alerting
Apolicy apolicy.io Messaging Application
Apollo GraphQL apollographql.com
Appsvio appsvio.com Collaboration
Apsona apsona.com Collaboration & Productivity
ArborXR arborxr.com Internal Communication
Archbee archbee.com Collaboration & Productivity
Ardoq ardoq.com Communication, customer support and incident management
Arkose Labs arkoselabs.com Communications and Collaboration Platform
Armis armis.com Cloud-based Team Chat Email, service used to resolve tickets and
Arrows arrows.to Internal communication; Team communication, including shared channels with customers
ASecureCloud asecure.cloud Internal Communications & Team Collaboration
AssemblyAI assemblyai.com Communications tool used in customer support efforts; Customer Support
Atomicwork atomicwork.com Collaboration & Productivity
AudioStack audiostack.ai Company communication and content moderation management
Autohive autohive.com
Avalara avalara.com Communication and productivity software as a service and related technology
Axero axerosolutions.com Notification integration
Axiom axiom.co Company internal chat; Event Monitoring
b.well Connected Health icanbwell.com Team Chat
Baseten baseten.co Communications
Better Stack betterstack.com Communication
Bettermode bettermode.com Push notifications, allow social login
BeyondTrust beyondtrust.com Communication tool (Entitle)
Bigmind bigmind.ai Chat messages and shared files
BigTime bigtime.net A native integration between BigTime and Slack. Customers must opt-in to; Provides collaboration experience (opt in only).; this integration.
BioRender biorender.com
Bitwarden bitwarden.com Collaboration tool
Blinq blinq.me
Blitzz blitzz.co Internal team communication and collaboration.
Blockdaemon blockdaemon.com IT: Internal communication and collaboration platform.
Bluebeam bluebeam.com Collaboration and messaging platform which may contain customer and employee identifiers.
Boost.space boost.space Collaboration & Productivity
Brave brave.com Collaboration; Internal communications
Breakout getbreakout.ai Collaboration & Productivity
Bronto bronto.io Customer and Internal Communications (BrontoBytes)
Browser Use browser-use.com
BrowserStack browserstack.com Communication services
BugHerd bugherd.com Splitrock team internal communications
BuildBetter buildbetter.ai Used to work with customers and address customer issues internally and with customers directly.
Buildkite buildkite.com Internal team communication and real-time build notifications; Team communication and messaging platform with workflow automation
bunny.net bunny.net We use Slack to provide customer support to our users. In the course of providing this service, Slack may collect personal data such as names and email addresses of our users. In some cases, users may also choose to provide additional information, including customer logs, as part of their support request.
Buttondown buttondown.com Internal communication and support tools
Cal.com cal.com
Camino joincamino.com Internal team messaging and collaboration; Team messaging platform — delivers onboarding notifications, reminders, and messages to new hires and stakeholders
Campsite campsite.com Messaging services
Capcade capcade.com Internal communication
Carta carta.com Communication and collaboration
Caylent caylent.com Communication and Project Management Tool; Project Management Tool
Cerby cerby.com
Cerebrium cerebrium.ai
Certara certara.com Internal company communications (Slack); subsidiary of Salesforce, Inc. Confirm whether Certara's agreement is with the US entity (Slack Technologies, LLC) or the Ireland entity (Slack Technologies Limited).
Chainloop chainloop.dev slack.com
Chameleon Intelligent Tech chameleon.io Communications and Personalization
Chartbeat chartbeat.com Cloud-based chart; Messaging platform
Chatlio chatlio.com Our own team’s notifications and support chat
Chatwoot chatwoot.com Internal collaboration; Used for internal team communication and collaboration.
Checkr checkr.com Internal Communication
Chronosphere chronosphere.io Communication services
CirrusMD cirrusmd.com Cloud-based messaging and collaboration platform
Clarify clarify.ai Slack App
Clarity clarity.com
Claroty claroty.com
Clay clay.com Customer Support
Clerk Chat clerk.chat
Clever clever.com Internal communications
Clickagy clickagy.com Collaboration and messaging services
ClickTime clicktime.com Application, Sales, and Support Services; Team messaging and collaboration. AI-assisted features are enabled for internal ClickTime use only.
ClientSuccess clientsuccess.com Customer Communication
Climatiq climatiq.io Communication; Internal and close partner communication software
Cloudamize cloudamize.com
CloudFactory cloudfactory.com Messaging services
Cloudflare cloudflare.com Customer support communications
CloudM cloudm.io Collaboration tool
CloudResearch cloudresearch.com
Cloudshelf cloudshelf.ai Collaboration & Productivity
Cloverpop cloverpop.com Cloud-based Chat Messaging
Clozd clozd.com Collaboration and communication services. [Slack Trust Center](; Optional
Cobalt cobalt.io Cloud Based Application Software - Internal Comms tool
CodeAnt AI codeant.ai Collaboration & Productivity
CodeRabbit coderabbit.ai Collaboration & Productivity
Coefficient coefficient.io internal communication and customer support
Cognite AS cognite.com Used for messaging internally at Cognite. Information about alarms triggered by the system, incidents and support cases may be relayed through Slack.
Collibra collibra.com Internal and customer communications in the context of supporting customers and the platform
CometChat cometchat.com
Cometly cometly.com Internal communication tool for Cometly’s team. Minimal personal data (e.g., user ID or email) may be referenced during support escalations. Slack Privacy
Common Room commonroom.io Automated communication routing and alerting
competitors.app competitors.app Internal Communication
Confident AI confident-ai.com Team communication and collaboration
Confirm confirm.com
Confluent confluent.io Alert monitoring
Contour usecontour.ai
Contracko contracko.com Internal communication
Conveo conveo.ai Collaboration; Processing Activity Description Private internal company chat and team communication. Data Residency / Processing Location EU Headquarters Location San Francisco, United States (subsidiary of Salesforce, Inc.)
Conversion conversion.ai Collaboration; Team messaging and collaboration hub
Convertr convertr.io Collaboration; Internal communications and logging
Conveyor conveyor.com Communication and Customer Support
Conviva conviva.com Communications services
CookieChimp cookiechimp.com Internal notifications
CookieFirst cookiefirst.com Internal communication software: Customer Name, Email maybe be processed here for internal communications.
Cora AI cora.ai Collaboration; Slack Technologies, Inc. is an American software company founded in 2009 in Vancouver, British Columbia, Canada.
Coralogix coralogix.com Messaging service for employees and customers
Couchbase couchbase.com Customer support services
Cradle cradle.io Customer support escalation
Critical Cloud criticalcloud.ai Collaboration
CRM Messaging crm-messaging.cloud Internal collaboration and client communications
Crosschq crosschq.com Slack is a communications tool that is integrated into the Crosschq platform and can be used by customers to send notifications and other messages from Crosschq.
Crowdin crowdin.com Communication software
Cube Dev cube.dev Customer-enabled integration: when a customer installs the Cube Slack app in their own workspace, Cube sends alerts and query results there and receives the messages addressed to the app. Processes notification payloads and messages only for customers who enable it.; Notification Channel & Data Export
Cyara cyara.com Collaboration Tools
Dailybot dailybot.com Cloud-based internal work communication platform
Dash0 dash0.com Customer Support (Instant Messaging)
Dashlane dashlane.com Communication tool
Data Dwell datadwell.com Internal support communications (receives data from Chatlio)
Data Zoo datazoo.com Internal Communication Tool
Databricks databricks.com Customer support.
DataForSEO dataforseo.com
DataScoop datascoop.ai Collaboration & Productivity
Dataships dataships.io
DatologyAI datologyai.com
DaVinci Commerce jivox.com
Day AI day.ai Customer communication / productivity
Daytona daytona.io Customer Collaboration
Dear Lucy dearlucy.co Internal communications
Deepgram deepgram.com A messaging app for businesses.
DeepScribe deepscribe.ai Slack is DeepScribe’s primary tool for internal team communication, enabling secure real-time messaging, file sharing, and cross-functional collaboration.
Delphina delphina.ai Productivity and collaboration
Delve AI delve.ai Business communication/collaboration software. For tracking interactions with our sales/support team and/or website/platform.
Demandbase demandbase.com Messaging Platform for AI Agent Interactions
Demi demi.ai
Demio demio.com Collaboration
DeveloperHub developerhub.io Messaging integration
Devenue devenue.ai Collaboration & Productivity
Digistorm AU digistorm.com Business communications; Internal Business Operations - Applications, Services, and Support; Sales & Marketing
DitchCarbon ditchcarbon.com Internal notifications for comments, mentions and access requests
Dock dock.us Internal communication
Donut donut.com Internal messaging
Doozy doozy.live Essential for all app functionality, login, personalization, user sync
DoseSpot dosespot.com Instant messaging program for internal company communications.
Double doublehq.com Company chat; Internal company chat
DoubleCloud double.cloud Internal communication tool for customer support.
DrDroid drdroid.io Internal Communications
Driven driven.work
Dromo dromo.io Employee chat and shared support
Drovio drovio.com Messaging (dedicated customer support for Drovio Online Business and Drovio Enterprise customers, optional)
Duffel duffel.com Customer data; Customer support communications
Dynamiq getdynamiq.ai Customer communication via shared channels
Dynatrace dynatrace.com
Easol easol.com
Edmentum edmentum.com Integration support: only if customer elects any EdLink features such as file sharing, integration, and/or passback
Education Perfect educationperfect.com Team communication
eesel AI eesel.ai
Effy AI effy.ai Messaging integration
Elementary Data elementary-data.com Customer support and shared communication channels
ElevenLabs elevenlabs.io Collaboration; Slack is used for communication with clients and to manage support tickets
Ema ema.ai Communication
Emailable emailable.com Communication
Emphere emphere.com Collaboration & Productivity
Employers AI employers.ai Communication and collaboration
Employment Hero employmenthero.com Collaboration; Processing Activity: Real-time messaging and file sharing for team communication and collaboration. GDPR Transfer Mechanism: Standard Contractual Clauses
Endor Labs endorlabs.com Team Chat & Collaboration
Enlyft enlyft.com Customer Support
Enrich CRM enrich-crm.com
Entri entri.com Communications; Slack is a real-time communications tool that may be used to communicate between Entri and its customers.
Enzuzo enzuzo.com Communication; Customer Support
Ethena goethena.com Office communication tool
Euler eulerhq.com Collaboration & Productivity
EventUp Planner eventupplanner.com
Expel expel.com Messaging platform to deliver Expel Services
Expensify expensify.com Sales and Support; Support and Account Management
Experian experian.com Sub-Processor; Team communication and messaging platform used for internal and customer support coordination
Expertly expertly.com
Explorium explorium.ai communication tool
Expo expo.dev Customer support
Extensis extensis.com
Factory factory.ai Collaboration
fal fal.ai - Contact: dpo@slack.com - Address: 500 Howard Street , San Francisco, CA, 94105 USA - Description: Internal communication tool used by Engineering; Internal Communication Tool
FareHarbor fareharbor.com We use Slack for internal communications.
Fastmail fastmail.com Support services and Business operations
Feature Upvote featureupvote.com Integration
Featurebase featurebase.app Internal communication
FeatureOS featureos.com
Feedly Threat Intelligence feedly.com Internal Project Management
Fibery fibery.io drama, cringe, dopamine, cortisol - choose wisely (Communication Tool)
Filevine filevine.com Communications platform
FINBOURNE finbourne.com
Findmyshift findmyshift.com Customer support
Finsweet finsweet.com Collaboration; Real-time team messaging and integrations.
FireTail firetail.ai Real-time collaboration via chat
Fireworks fireworks.ai Collaboration; [Slack Trust Center](
FlowEQ floweq.com Team communication and collaboration
FlutterChat flutterchat.io Messaging platform integration. Customer messages are delivered to and from Slack workspaces as the primary communication channel.
Fly.io fly.io Customer support communication
Fonn Group fonngroup.com Communication tools.
Foqal foqal.io Chat Platform
Formspark formspark.io Posts submissions to a Slack channel the customer connects; Signs a customer in without a password
FrankieOne frankieone.com Communication and collaboration
FreeBusy freebusy.io Customer assistance
Friendbuy friendbuy.com Communications
Frigade frigade.com Internal communication
Frill frill.co Communication
FullFunnel fullfunnel.co Internal team communication
FundApps fundapps.co
Fundraise Up fundraiseup.com Operational alerting and internal escalation of support issues
GaggleAMP gaggleamp.com Business tool we use internally to communicate
Gainsight Software gainsight.com IT Support Chat
Gatekeeper gatekeeperhq.com Internal Instant Messaging
Gator gator.works Slack is Gator's primary user interface for authentication, authorization, scheduling, delivering, and exporting Gator messages.
Genezio genezio.com Internal collaboration
GENIANS genians.com Support communications with customers and partners and It may include customer information
Gigamon gigamon.com
Glean glean.com Customer Communications
Glyde glydehq.com Internal team communication and customer support workflows
Go Autonomous goautonomous.io Active participant in EU-US Data Privacy Framework.; DPA: https://slack.com/terms-of-service/data-processing; Data localized in EU.; Slack is used internally for collaboration and debugging (pseudonymized data only).
GovDash govdash.com
Graphite graphite.dev
Graphwise graphwise.ai Instant Communication
Gravity trygravity.ai Customer communications
GreetBot greet.bot Communication platform located in the United States
groundcover groundcover.com Communications
Gruntwork gruntwork.io Customer support
Guesty guesty.com
H2O.ai h2o.ai Customer and internal communications.
hapily hapily.com We use Slack for collaboration and communication with internal teams and partners.
Harriet hrharriet.com Optional customer integration and notifications
Hasura hasura.io
Helios gethelios.dev Slack is one of Snyk’s key internal communications systems. Snyk team members use Slack to facilitate service provision and provide customer support expeditiously. Team members may include Customer Data and personal data in internal conversations to optimize service provision.
Helply helply.com Internal and External Communication
Heymarket heymarket.com
HeyOrca! heyorca.com
Higher Logic higherlogic.com Communication/Integrations
Hightouch hightouch.com Customer support and communications
Highwire highwire.com Internal team communication and collaboration
HiHello hihello.com
HirePort hireport.io Provides instant messaging and collaboration tools for internal team communication and customer support channels.
Homerun Presales homerunpresales.com Support
Horizon3.ai horizon3.ai Collaboration tool for Horizon3.ai. Provides messaging as well as video chats. Also provides a means to notifications for alerts that need real time visibility.; SaaS Collaboration Toolset
HrFlow hrflow.ai
HubDo hubdo.com Internal and external team communications and collaboration
Hugging Face huggingface.co Communication
Humaans humaans.io Internal and customer communication
Humanforce humanforce.com - Processing Purpose: Collaboration - Type of Data: No personal data, internal correspondence and metadata only. - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Collaboration
Humanloop humanloop.com Customer communication
Hyperdoc (a.k.a. Recall.ai) recall.ai Collaboration
HYPR hypr.com
IDEXX idexx.com Collaboration Tool; Collaboration tool
Immersive Labs immersivelabs.com Customer communications (for Premium Support customers only)
Immuta immuta.com Communicate with customers.
Imply imply.io Customer support requests
ImprovMX improvmx.com We use Slack for team communications and automation of internal workflows.
incident.io incident.io Customer Support
InCountry incountry.com Customer communication and document sharing
Infisical infisical.com Infisical uses Slack for internal and external communication.
Influ2 influ2.com Collaboration, communication provider, ticket management; Provision of a cloud-based business communication and collaboration platform, including internal messaging, communication channels, file sharing, workflow integrations and related collaboration functionality.
Inngest inngest.com
InRule inrule.com - Applicable Services: InRule Decision Platform - Data Processing: Chat-based communications and integrations with support-related tools such as email, Zendesk, Salesforce, etc.; Communications and integrations
Instruqt instruqt.com Customer support; Support
Intempt intempt.com Customer support channels and incident communication
Interhubz interhubz.com Internal communications
InvestorFlow investorflow.com Collaboration and messaging software
Jasper AI jasper.ai Support
Jatheon jatheon.com Internal team messaging and collaboration
Journeybee journeybee.io Collaboration & Productivity
Justuno justuno.com
Kedify kedify.io Communication
Kickbox kickbox.com Internal communications and logging
Kinde kinde.com
Kindred Minds kindredminds.com User interface and communication
Kira Talent kiratalent.com Office communications
Klarent klarent.ai Collaboration & Productivity
Klaviyo klaviyo.com Slack Connect for Customer Success and Support Services; Customer-Facing Notification Integration
Knock Labs knock.app Support services (messaging)
Knock2 knock2.ai Notification delivery and workflow integration
KnowledgeOwl knowledgeowl.com Team collaboration and communication
Koalendar koalendar.com Internal notifications for support and operations
Kobalt.io kobalt.io Collaboration; Communications (instant messaging)
Kolsetu kolsetu.com
Korl korl.co Communications; Processes and delivers message data to customer Slack channels for real-time roadmap updates and automated company insights notifications.
KrakenD krakend.io
Krisp krisp.ai Internal communications platform; Slack is a communication and collaboration platform designed to streamline workplace communication and foster team collaboration. It serves as a centralized hub for messaging, file sharing, and integrating other tools and workflows.
Kryterion kryterion.com
Kubit kubit.ai Customer support and internal messenger
Kudosity kudosity.com Collaboration
Kulturra.com kulturra.com Company communication
LambdaTest testmuai.com Communication tool; Messaging platform for internal communication, chat & notifications.
Landbot landbot.io Collaboration; Internal collaboration and communications platform used by our team to coordinate support, discuss issues, and share feedback related to the Services. *Names, emails, company details, account IDs, subscription info, support ticket content, bug descriptions, feature requests.*
Laravel laravel.com Internal messaging platform
Lattice lattice.com Messaging integration (Slack)
LearnUpon learnupon.com Internal company communications
Lensing lensing.ai
Lettermint lettermint.co Collaboration; Internal team communication and collaboration.
Levenza levenza.com Workplace productivity services
LightTable lighttable.ai Internal engineering alerts and notifications
Limio limio.com Collaboration; Used for internal communications.
Linear linear.app Collaboration and community
LiquidPlanner liquidplanner.com Communication collaboration, file sharing, integrating its APIs to create bots or receive application alerts directly in channels.; Customer Support and Communication
LiveKit livekit.com Customer communications
LiveSession livesession.io Internal communication hub
Logo.dev logo.dev Internal notifications about logo update requests
Logto logto.io Business Apps & Productivity
Lokalise lokalise.com Internal messenger
Loopio loopio.com Internal communication
Lucid Software lucid.co Messaging application
Luminai luminai.com Internal and customer communication
Lunio lunio.ai
Lupl lupl.com Communications
Lusha lusha.com Internal Instant messaging
Macroscope macroscope.com Collaboration; We use Slack for internal collaboration, including debugging customer-reported issues which occasionally include customer information.
Magnolia magnolia-cms.com Communication and Customer Support
Mailchimp mailchimp.com Communication and collaboration tool.
Mailtrap mailtrap.io Communication
ManageXR managexr.com We use Slack for shared support channels with customers and partners.
Mapsly mapsly.com Mapsly internal messaging; —
Marker.io marker.io Communication
Marketplacer marketplacer.com Internal and customer communication.
Massed Compute massedcompute.com Communications
Master Inbox masterinbox.com Notifications/support
Maxio maxio.com Communication and collaboration
Maybe* maybetech.com Internal communications
Medallion medallion.co
Mediafly mediafly.com Internal Communications with Webhooks to other subprocessors
meetergo meetergo.com Communication / notifications
Mem0 mem0.ai
Merge API merge.dev Slack (Salesforce.com) is a messaging platform Merge uses for internal collaboration as well as external communication with customers.
Metadata metadata.io Collaboration
Metaplane metaplane.dev Messaging services
Metoro metoro.io Communication, collaboration and customer support
Milemarker milemarker.co
MinIO min.io Workplace messaging; may process customer and partner names, email addresses, phone numbers, and any personal data shared in support or sales channels
Minter.io minter.io Customer Support
Mixmax mixmax.com Support Services
Mobile Action mobileaction.co Communication; Internal and external communication tool
Mobile Testing | Kobiton kobiton.com
Modem modem.dev Team communication and collaboration platform. Facilitates internal messaging, file sharing, and workflow integrations.
ModernLoop modernloop.com Support Services
Modica Group modicagroup.com Internal Communication Platform
Motion usemotion.com Internal communication
mParticle mparticle.com
Nango nango.dev Communication
NanoNets nanonets.com Internal Communication
Navattic navattic.com Internal Communication Tool
Nebius nebius.com Customer communications;; Customer support
Nectar HR nectarhr.com Internal company messaging service
Neeto neetocal.com Communication
Neon neon.com Customer support.
NeverBounce neverbounce.com Collaboration and messaging services
NimbleRx nimblerx.com Internal communications and messaging application.
nodedata.io nodedata.io Communication, collaboration
Noom noom.com
Noonlight noonlight.com Cloud Services – Internal Work Tools
Novu novu.co
Nutshell nutshell.com Internal collaboration
Nuvia nuvia.ai
nylas nylas.com Communication & Collaboration
oapps oapps.io
Octopods octopods.io
Oh Dear ohdear.app Internal team communications
Okta okta.com Messaging and collaboration
Omilia omilia.com Customer support communication
Omnea omnea.co Instant messaging tool; Omnea Slack App Integration (Customer Optional)
Ona ona.com Instant Messaging and Collaboration
Oneleet oneleet.com Client Communications
Ontra ontra.ai Internal Communications Provider; Internal instant messaging services
OpenSanctions opensanctions.org Internal team communication; customer-paired channels for collaboration and support
OpenSesame opensesame.com Messaging
OpenTag opentag.bot Messaging and app platform
OpsHelm opshelm.com
Optery optery.com Internal coordination to support customer operations
OptiSigns optisigns.com Internal communication
Optro optro.ai Business Facilitation / Internal Communications, and AI
Orb withorb.com Internal messaging
Orderful orderful.com Internal communications & alerting
Origami origami.chat Alerts and Customer-authorized integrations
Ory ory.com Dedicated Support Channel and Community Workspace; Messaging platform used internally by Ory employees and externally to communicate with our customers and the community.
Otter Meeting Agent otter.ai Internal messaging platform for communications.
OurBase ourbase.ai Customer support and service delivery communications
OutboundSync outboundsync.com All products: internal communication and shared customer support channels.; Customer support
Outlit outlit.ai Communication data, team collaboration
Outreach outreach.io Internal communication tool
OutThink outthink.io Team messaging platform for customer communications with the OutThink Customer Success team
Overpath overpath.ai Internal team communication
Oyster HR oysterhr.com Internal Communications
Panther panther.com
Paperform paperform.co Processing period: Jan 1, 2018 - present Data disclosed: Incidental data: Some personal information may be shared during the day-to-day operation of Paperform
Parabola parabola.io Communication platform
Paragon useparagon.com Customer support and team communication (Customer Data)
Parahelp parahelp.com Customer support communications
Parseable parseable.com Collaboration & Productivity
Paved paved.com Internal Communications
PayKickstart paykickstart.com Customer communication
Peaka peaka.com Communication
Peaky peaky.ai Slack is a messaging platform for teams that enables real-time communication, file sharing, and integration with other tools to support collaboration.
Peerbound peerbound.com Collaboration; Messaging service
People Data Labs peopledatalabs.com Internal Company Communications
PepoSmart peposmart.com Workspace notifications
Perceptyx go.perceptyx.com Incidental account administration
Perfect Wiki perfectwiki.com Slack app integration
Pharos pharos.com
Picqer picqer.com We use Slack for our internal communications. We do not share personal data via Slack, but in case this might happen, we have an agreement on security and privacy.
Picsart picsart.io Communication platform as a service
Pilosa pilosa.com Internal communication
Pin pin.com When communicating with Pin employees via a connected Slack channel
Pin Payments pinpayments.com Internal messaging system
Plain plain.com Collaboration
Plane plane.so Internal Communications
PlanetScale planetscale.com Internal communications
Plivo plivo.com Workplace communications platform & Customer support
Plotly plotly.com Communications
Podfather thepodfather.com Slack Technologies Limited, 4th Floor, One Park Place, Hatch Street Upper, Dublin 2, Ireland Internal Communications.
Polar polar.sh Internal communication
PopSQL popsql.com Workplace communications
Posit posit.co Messaging
Postcall postcall.io
Postscript postscript.io Collaboration & Productivity
Preset preset.io Workplace Productivity Tool
Prisma prisma.io Communication
Productive productive.io Cloud-based Support Services
Productlane productlane.com Slack integration: workspace notifications and Slack Connect customer channels when enabled
PropelAuth propelauth.com Customer relationship management
Prophet Security prophetsecurity.ai Collaboration; Current – authorized as of September 10, 2026. Secure team communication and collaboration for support and operational purposes.
Prudentia Sciences prudentiasciences.com Collaboration; Communication and Support
Push Security pushsecurity.com
pydantic pydantic.dev Messaging and file sharing
Pyn pynhq.com
Qalea qalea.ai Message Service
Qless qless.com
Quartzy quartzy.com
QuilrAI quilr.ai
Quinncia quinncia.io Internal Communication
Qumulo qumulo.com Collaboration; Customer communications
Quo quo.com Core Product; Internal communication system
Railway railway.com Communication tool
Rapid7 rapid7.com
RapidCanvas rapidcanvas.ai Collaboration & Productivity
Read AI read.ai Optional transactional messages; Optional user integration
ReadWorks readworks.org Internal communications
Ready ready.net Collaboration; Internal messaging
Reclaim.ai reclaim.ai Internal messaging / customer support
Reditus getreditus.com Collaboration & Productivity
Redpanda redpanda.com Communications
Reducto reducto.ai Operational communications and alerts; Operational communications subprocessor; may process alerts, support context, and customer metadata. No customer document content by design.
Refiner refiner.io Internal communication and collaboration platform used for operational coordination and customer support workflows.
Relay Commerce relaycommerce.io
Relevance AI relevanceai.com Messaging service
Replicated replicated.com Customer and internal communication
Resemble AI resemble.ai Slack is a cloud-based team messaging and collaboration platform. Resemble AI uses Slack for internal communications and cross-functional team collaboration.
Restate restate.dev Collaboration; Employee and customer collaboration
Retell AI retellai.com
Rev rev.com Communications for triage/support
Revenue Plumber revenue-plumber.com Delivering notifications to the customer's workspace
revenue.io revenue.io Internal communications and collaboration platform
RevoData revodata.nl Collaboration
risr/ risr.com Collaboration & Productivity
Rivery rivery.io Customer communication services
Rokt rokt.com
rollbar rollbar.com Internal and External Collaboration
Romify romify.io
Rootly rootly.com Communication: internal team communication and incident coordination
RouterJet routerjet.com Notifications in your Slack workspace
Rows rows.com Communication software services
Ruddr ruddr.com Company chat and collaboration
Runa runa.io Messaging services
Runbear runbear.io Communication with Authorized Users in connection with the provision of the Services and support
Runlayer runlayer.com Integration for notifications and agent workflows
runZero runzero.com
RWX rwx.com Customer support communications and operational notifications
S2 Cognition s2cognition.com Collaboration
Sahha sahha.ai Support channels shared with customers
Sales Kong saleskong.com Optional customer notifications
SalesBlink salesblink.io Delivery of notifications to customer-connected Slack workspaces
Salesfinity salesfinity.ai Collaboration & Productivity
Salesmsg salesmessage.com
SalesReady salesready.io Communications
Sayari sayari.com Corporate messaging tool
Sazabi sazabi.com Internal team communication
Scale AI scale.com Messaging and Support
Scalyr scalyr.com Customer communications and data transfer (only if customer consents to use)
Scratchpad scratchpad.com Internal communication
ScreenSteps screensteps.com Collaboration; Messaging services
Second Front Systems secondfront.com Internal messaging and collaboration platform for our teams
Seerist seerist.com Messaging
Segment segment.com Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services
SendGrid sendgrid.com Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services
Sendmarc sendmarc.com Collaboration; Internal communication and product support
Sendoso sendoso.com Corporate Internal Messaging System
SendSafely explore.sendsafely.com Internal Team Communication & Collaboration
SentinelOne sentinelone.com Customer communications and data transfer (only if customer consents to use)
Seqera seqera.io Applies to: All customers (business operations) Instant messaging; Collaboration
Serverless Framework serverless.com Collaboration; Internal messaging and collaboration platform used for team communication.
Session Rewind sessionrewind.com Internal communication tool, collects alerts from monitoring platforms
Sherpa withsherpa.ai
ShipStation Global shipstationglobal.com Communica tion Services
Shortcut shortcut.com Internal Communication
SigNoz signoz.io
Simple Poll simplepoll.rocks Workplace communications platform
Simpli.fi simpli.fi Internal Communications
SingleStore singlestore.com Alert monitoring; SingleStore offers the use of Slack to provide certain support offerings. If Customer utilizes Slack for such support offerings, Slack Technologies Limited is our Sub-processor with respect to Customers who use the Support Services outside of the U.S. and Canada.
Skio skio.com Internal communications
Skyflow skyflow.com
Slido slido.com Internal communications
SmartBear Software smartbear.com Internal and external communications
Smartcar smartcar.com Internal Communication
Smint.io smint.io Handling of support requests (chat)
Snowfire AI snowfire.ai Customer Communications
Snyk snyk.io Slack is one of Snyk’s key internal communications systems. Snyk team members use Slack to facilitate service provision and provide customer support expeditiously. Team members may include Customer Data and personal data in internal conversations to optimize service provision.
SocialPilot socialpilot.co Communication Platform
SocialWeaver socialweaver.com Internal communication and data collaboration.
Socket socket.dev Communication around customer support issues; We have a feature to send notifications to users via slack as an opt-in method
SolarWinds solarwinds.com Customer Support; Notification Service
Solo.io solo.io Collaboration; Slack is a virtual messaging and communication tool, which customers may opt to use to communicate about support requests after logging the initial request through ZenDesk.
Spacelift spacelift.io Internal and External Instant Messaging; delivered by Salesforce Inc., Salesforce Tower, located at 415 Mission Street, San Francisco, California, USA
Speechmatics speechmatics.com Communication tool
Speedscale speedscale.com
Spekit spekit.com Instant messaging services
Spellbook spellbook.com Notifications; Used to deliver and monitor notifications about application activity.
Spendbase spendbase.co Messaging and collaboration platform
Spendesk spendesk.com
SpendHound spendhound.com Customer Service/Support
Spiffy spiffy.co Community platform for team communication and collaboration; Spiffy customers may be invited to join the Spiffy community.
Spond spond.com
SquaredUp squaredup.com Communication
StackGuardian stackguardian.io Collaboration
StandupBot standupbot.com Core functionality and internal communications
StarRez starrez.com Internal communication; Messaging and collaboration platform used for internal communication.
Stellar Cyber stellarcyber.ai
Stinto stinto.com Collaboration & Productivity
Stomio stomio.io Customer and internal communications.
StoreConnect storeconnect.com
Stormboard stormboard.com Integration (Optional)
StoryChief storychief.io Company Communication
Storylane storylane.io Collaboration & Productivity
StreamAlive streamalive.com Collaboration & Productivity
Subscribe Pro subscribepro.com Messaging Platform
Supabase supabase.com Communication with Authorized Users in connection with the provision of the Services and support
Supademo supademo.com Team communication and collaboration
Superblocks superblocks.com Customer Support
Supered supered.io Internal company communications, customer service communication
superglue superglue.ai Internal communications, collaboration, support coordination, and operational alerts
Superside superside.com
SupportYourApp® supportyourapp.com Internal team communication and collaboration; may process personal data discussed in connection with support delivery
SuprSend suprsend.com Collaboration & Productivity
SurrealDB surrealdb.com Customer Support Ticketing
Svix svix.com Svix uses this internal-collaboration tool and communication platform to manage support requests from customers.
swan getswan.com Communication
Swantide swantide.com Cloud-based Communication and Collaboration Services
SweetHawk sweethawk.com
Swivel playswivel.com The platform Swivel runs on; message delivery
Sybill.ai sybill.ai
Symbe symbe.co Collaboration
Synadia synadia.com Alerting and Messaging
SyncMatters syncmatters.com Internal team messaging.
Synder synder.com Internal team communication.
Sysdig sysdig.com Messaging Application
Taimos taimos.de Collaboration & Productivity
TapResearch tapresearch.com Slack provides intra and inter company messaging. PII is not regularly stored here, but can be in the course of regular business processes between individuals.
Tavily tavily.com Collaboration; Internal communication and collaboration platform
TeamForm teamform.co Communications and messaging; Internal and partner communications tool
TeamOhana teamohana.com Customer and Internal Communications
Teleport goteleport.com Collaboration and Communication
Teleskope teleskope.ai Customer Support
Tella tella.tv To provide team communication for Tella.
Tenzai tenzai.com Internal communications
Teqblaze teqblaze.com Corporate messenger
Termly termly.io Communications
Terramate terramate.io
