Zendesk
zendesk.com · support
Zendesk declares 37 subprocessors, plus 13 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026. 492 tracked vendors name Zendesk as a subprocessor, including Cloudflare, Datadog and Atlassian.
Subprocessors CSV of Zendesk's subprocessors · Atom feed of Zendesk's subprocessors DORA draft CSV of Zendesk's subprocessors as declared by Zendesk what's this? ·
37 third parties, 13 affiliates.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Aiven Oy | Provides search and data analytics functionality. | United States; Belgium | |
| Amazon Web Services, Inc. | Cloud Service Provider for All Services | United States; Ireland; Germany; United Kingdom; Japan; Australia | |
| Amazon Web Services Australia Pty. Ltd. | Cloud Service Provider | United States; Canada; United Kingdom; Germany; Australia | |
| Anthropic, PBC AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| APIHub, Inc. (aka Clearbit) | Provides the marketing data engine used for the Reach functionality available in Zendesk Sell. | United States | |
| Base sp. z o. o. (Base spółka z ograniczoną odpowiedzialnością) | Poland | ||
| Baseten Labs, Inc. AI | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | |
| Cartesia AI Inc. | Provides text to speech generation for voice-related features. | No hosting of Service Data | |
| Cleverly, Unipessoal, LDA | Portugal | ||
| Cloudflare, Inc. | Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | Local (Cloudflare routes traffic to worldwide data centers closest to the user's location. Logging by Cloudflare is performed in the United States.) | |
| Daily.co | Provides voice channel infrastructure. | No hosting of Service Data | |
| Datadog, Inc. | Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. | Forethought AI Agents: United States; United States; United States; Germany | |
| Deepgram Inc. AI | Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts. | No hosting of Service Data | |
| ElevenLabs Inc. AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Fireworks.ai, Inc. AI | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | |
| Forge Technology, Inc. (aka Paragon) | Provides integration infrastructure platform services | No hosting of Service Data | |
| Functional Software, Inc. (aka Sentry) | Provides cross-platform error monitoring and reporting services. | United States; Germany | |
| Gladia, Inc. | Provides natural language processing services for voice-related features. | No hosting of Service Data | |
| GoodData Corporation | Supports analytics functionality in Insights. | United States | |
| Google LLC | Supports translation functionality available to Agents, analytics dashboards and features, user authorization within WFM, and generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Google LLC, Google Cloud EMEA Limited | Cloud Service Provider for AI Agents (Legacy)* | United States; Belgium | |
| Groq, Inc. AI | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | |
| Halon Security AB | [Optional] Supports email filtering and security services. | Germany | |
| Microsoft Corporation | Hosts large language models used to provide generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Mistral AI AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| MongoDB, Inc. | Provides scalable database services used to host select Service Data. | AI Agents (Legacy): United States, Belgium; Forethought AI Agents: United States; United States; Canada; United Kingdom; Germany; Australia; United States; Ireland; Germany; Japan; Australia | |
| OpenAI, L.L.C. AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Pusher Ltd. | Supports live event handling and messaging services for system-wide notifications. | United States | |
| Qualitista OÜ | Estonia | ||
| Raintank, Inc. (aka Grafana Labs) | Provides logging and observability functionality. | United States; Belgium | |
| SendGrid, Inc. | Provides email campaign services used to send notification emails and dashboards to Agents and End-Users. | United States | |
| Smooch Technologies ULC | Canada | ||
| Snowflake Inc. | Provides data warehouse and analytics services and supports advanced Analytics Functionality. | United States; Germany | |
| Twilio, Inc. | Supports telecommunication and messaging functionality, including telecommunication infrastructure. | Voice Functionality, AI Agents: United States, Ireland, Australia; Zendesk Sell, Forethought AI Agents: United States | |
| Tymeshift doo Novi Sad | Serbia | ||
| Ultimate Enterprises Oy | Finland | ||
| Unleash Labs Ltd. | Israel |
Zendesk affiliates (13)
Web TechnologiesCSV of Zendesk's web technologies · Atom feed of Zendesk's web technologies
Zendesk's homepage made 316 requests to 38 domains, 17 services controlled by another company, and 5 domains not identified.
17 third parties by category: Advertising 7Marketing automation 4Analytics 2Cookie compliance 1CDN 1Other 2
Third parties 17 · 141 requests
6Sense Insights, Inc. 6sense 40
GetVector, Inc. Vector 13
MediaMath mathtag.com 3
The Trade Desk, Inc. adsrvr.org 3
UNPKG Unpkg web-vitals 3 3
Reddit, Inc. Reddit Ads 2
Unknown 5 · 9 requests
cr-relay.comdpmsrv.comusbrowserspeed.comd2v83son8kay5v.cloudfront.netsfo2.cdn.digitaloceanspaces.com
First party 1 · 166 requests
Zendesk Amazon ALB Amazon Web Services AppNexus Cloudflare HSTS Innovid Advertising Measurement Next.js 14.2.30 Open Graph Priority Hints React Sentry TVSquared Webpack Zendesk core-js 3.32.2 styled-components 5.3.11 Datadog 166
7 tracked companies loaded by the homepage are not in Zendesk's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (492)CSV of the companies listing Zendesk · Atom feed of the companies listing Zendesk
123FormBuilder 123formbuilder.com
15Five 15five.com
1Password 1password.com Customer Support
2NDSITE Inc. (Freshbooks) freshbooks.com Customer Support
5CA 5ca.com Customer support handling platform.
8fit 8fit.com Provides a more efficient customer relationship management
ABBYY abbyy.com Client service and engagement platform to manage client request
Ablebits ablebits.com We use Zendesk to provide our support for our Users and Customers and process Support Service Information.; We use the Zendesk Chat widget to provide chat functionality on ablebits.com.
Absorb Software absorbai.com Absorb uses Zendesk as its support ticketing system for customer services. Data processed will include user customer contact details and data shared by client contacts for support purposes.; Zendesk Privacy Policy can be viewed here.
Acceleraate acceleraate.com
Actionstep actionstep.com Customer Support; Provides access to self-help and customer support
Addepar addepar.com Operation of a cloud-based help desk support ticketing service and management platform on behalf of Addepar.
Addigy addigy.com
Adobe adobe.com Zendesk supports Adobe’s customer care support services by providing scalable customer service solutions (including messaging, help center coordination, agent workspaces, ticketing integration, issue routing, integrations, and analytics and reporting). To provide these services, they may process some limited personal data (such as name, age and date of birth) and details relating to business activities (e.g., the context of the support issue they are engaging with Adobe on).
Aembit aembit.io Customer support platform
Affinda affinda.com Storage and management of customer support interactions; incidental processing of customer data contained in support communications (specific information can be redacted or obfuscated at customer request)
Age of Learning ageoflearning.com Tracking and resolving customer support tickets
Aha Labs aha.io
Airbyte airbyte.com Customer Support; Customer support platform used for managing and responding to user inquiries, support tickets, and service requests.
AirCall aircall.io
Airship airship.com Technical Support Platform Provider
AIRSLATE airslate.com Customer Support Ticketing System
Airwallex US airwallex.com Central customer support platform for tickets, workflows, escalations and support analytics; Customer Support / Ticketing
Aiven aiven.io
Akita akitaapp.com Zendesk provides help desk and ticketing services used to resolve customer issues.
AlertMedia alertmedia.com AlertMedia customer ticket processing
Allocadia allocadia.com - Data Transfer Mechanism: SCC - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone number (optional), Business postal address (optional); Customer support (support tickets & communications)
Alohi alohi.com Cloud-based customer support services
Anaconda anaconda.com Customer support and account management services
Anecdotes anecdotes.ai Support service (ticketing system)
AODocs aodocs.com
Apester apester.com Support Services
API7.ai api7.ai Customer Support
APILayer apilayer.com Support team ticketing service
APIVoid apivoid.com
Apollo GraphQL apollographql.com
- Appamondo appamondo.com Support, customer experience and communication management.
- AppDirect appdirect.com
AppOmni appomni.com Support Tickets
Apporto apporto.com Customer support ticketing and communication platform
AppsFlyer appsflyer.com Support service (ticketing system)
APPZEN appzen.com Support ticketing system
Arctic Wolf arcticwolf.com Product ticketing system
Arkose Labs arkoselabs.com Customer Support Ticketing Software
Ascendo ascendo.ai CRM and support ticketing platform
Atlassian atlassian.com Customer service and technical support
Atomic.io atomic.io Customer support management
Attensi attensi.com Processing of support tickets
Auvik auvik.com Customer support platform
aXcelerate axcelerate.com.au ###### Service Provided Customer support ticketing ###### Data Accessed Customer contact details, support artefacts ###### Safeguards ISO 27001, SOC 2; Customer support
b.well Connected Health icanbwell.com Helpdesk
B2Gnow b2gnow.com
Backblaze backblaze.com A service used by Backblaze to manage customer communications.
Barracuda Networks barracuda.com
Benchling benchling.com Customer support (in-app and email)
Benevity benevity.com Client ticketing and user support platform.
Beonic beonic.com
BetterCloud bettercloud.com Customer Service; [Website]( Support infrastructure on File Governance (Tricent).
Betterworks betterworks.com Cloud-based platform used to provide customer support services.
BigTime bigtime.net Customer service ticketing system
Binti binti.com Cloud service that provides customer support ticketing. Zendesk LLM only trains on the Help Center content available at and does NOT train on any agency or family/applicant PII/PHI.; Customer support ticketing (with Zendesk LLM chat capability)
Bitbucket bitbucket.org Customer service and technical support
BitPay bitpay.com Customer Support
BitTitan bittitan.com BitTitan's helpdesk ticketing system; contains account information required to resolve administrative and technical issues, such as customer billing information and customer contact information
Bizzabo bizzabo.com Support Tickets
Blackboard blackboard.com Client support issue and change management
Blooket blooket.com Customer support and help center
Bloomreach bloomreach.com
Blue Clover Devices bcdevices.com Customer support
Box box.com
Branch branch.io Customer support ticketing platform
Brave brave.com Customer support; Customer support desk and ticketing system
Brevo brevo.com Ticketing/support tool
BrightLocal brightlocal.com Customer support/ticket management
bunny.net bunny.net We use ZenDesk to provide customer support to our users. In the course of providing this service, ZenDesk may collect personal data such as names and email addresses of our users. In some cases, users may also choose to provide additional information, including customer logs, as part of their support request.
Bynder bynder.com Zendesk provides a cloud-based system for tracking and solving customer support tickets.
CAKE cake.com
Calendly.com calendly.com Customer service communication tool
CallRail callrail.com Used for providing cloud-based customer support services.
Canva canva.com Support Management
Capsule8 capsule8.com Technical support helpdesk
CareAR carear.com Service Management
Catapult Sports catapultsports.com Customer support services
Caylent caylent.com Ticketing System
Chainalysis chainalysis.com Customer support; Support ticketing | [More information](
Chainguard chainguard.dev Customer support platform
Checkr checkr.com Customer Support
CHEQ cheq.ai Customer Support
Chronosphere chronosphere.io Support ticketing and customer service
ChurnZero churnzero.com Support Ticketing
Circle circle.so Customer support; Processes customer contact information and support ticket content to provide troubleshooting and support.
CirrusMD cirrusmd.com Customer support.
CK-12 Foundation ck12.org communication with Authorized Users in connection with the provision of the Services and Support
CKEditor ckeditor.com
Claroty claroty.com
Clearbit clearbit.com Zendesk is a customer support ticketing solution to manage and automate routing of inbound support requests.
ClickTime clicktime.com Customer service and support; Sales and Support Services
ClickUp™ clickup.com Customer support communication (chat and email)
Close close.com Support and account management
Cloudflare cloudflare.com Customer support and account management
Cloudinary cloudinary.com Customer Support
CloudM cloudm.io Customer support
CloudRadial cloudradial.com https://www.zendesk.com/trust-center/
Cobalt cobalt.io Customer service solution
CodeSignal codesignal.com Customer Support; Customer support platform
Coefficient coefficient.io customer service
Cognism cognism.com Customer services; Customer support and helpdesk
Cognite AS cognite.com Used for managing support tickets. Data sent to support will be stored and processed in this service.
Collibra collibra.com Customer support ticket processing
CometChat cometchat.com
Conceptboard conceptboard.com Optional - Support Ticket Management, Help Center Hosting
Confluent confluent.io Customer Support Portal
ContactMonkey contactmonkey.com Platform to manage customer support requests.
Contentsquare contentsquare.com Customer support and ticketing services
Convertr convertr.io Client ticket support system and documentation area; Customer Support
CookieFirst cookiefirst.com No end user data is processed here.; Provider of support ticket system, No end user data is sent to this service. We only share your email and name when you send a support request.
CookieYes cookieyes.com Website user behavior analytics
Coralogix coralogix.com Ticketing platform and Chat support
Corelight corelight.com Customer support platform service provider
CoreView coreview.com Collection, storage: Core product support and QA
Couchbase couchbase.com Customer support platform
Couchdrop couchdrop.io
CrashPlan crashplan.com
- Critical Impact criticalimpact.com Customer Support
Crosschq crosschq.com Zendesk is a provider of customer support software. We use Zendesk to log and prioritize customer issues, questions, and other support requests.
Crownpeak crownpeak.com Europe Customer support portal. Europe Error analysis and exchange of information to carry out troubleshooting.; support portal. analysis and exchange information to carry out troubleshooting.
Crusoe crusoe.ai Customer support
Culture Amp cultureamp.com Zendesk is a Customer Service Quality Assurance Tool that Culture Amp Support leverages to review chats and emails that customers initiate with our team. Contents of the messages are retained in the Klaus platform, however all names and email addresses are masked.
Cyara cyara.com Ticket System for escalations
Darktrace darktrace.com Managing customer support interactions and tickets
Darktrace Federal darktracefederal.com Managing customer support interactions and tickets
Dashlane dashlane.com User support platform
DataCamp datacamp.com Customer support; Support Ticket Portal for Customer Support
DataCore Software datacore.com Customer Service
Datadog datadoghq.com Customer support platform
Datarails datarails.com Customer support ticket management, customer communications, issue tracking, and support request handling
Dear Lucy dearlucy.co Customer support
Deltek deltek.com
Descript descript.com
DESelect deselect.com Customer Support
Dialpad dialpad.com Quality Assurance & Support
Digicert digicert.com Manage customer support tickets
Docebo docebo.com Ticketing service for inbound Software Service customer support, or through the widget support integrated into the Software Service.
DocHub dochub.com Customer Support Ticketing System
Docmosis docmosis.com Customer support; Help desk and customer service software.
DocSend docsend.com Customer Support
DoiT doit.com DoiT International uses Zendesk to accept the customer expert inquiries, manage and automate the technical support services.; Zendesk is a help-desk software provider. It is compliant with SOC 2/3, ISO 27001 and other security regulations.
Dropbox dropbox.com Customer Support
Dropbox Sign dropboxsign.com Customer Support
Dstny dstny.com Provides a support ticketing platform used to manage customer support requests and related communications.
Duda duda.co Customer Service & Support
Duffel duffel.com Customer / Traveller support; Customer / User / Traveller data
EAB eab.com Customer support platform; Help desk and support provider; Helpdesk and documentation provider; Helpdesk and documentation solutions provider; Helpdesk and support documentation
Edpuzzle edpuzzle.com Customer Support; For organizing and handling support requests
Egnyte egnyte.com
Elemica elemica.com Cloud-Based Customer Support Services
ElevenLabs elevenlabs.io Customer Support; Zendesk is a customer service platform used to manage support tickets, track customer inquiries, and provide help desk solutions
Employment Hero employmenthero.com Customer support; Processing Activity: Helpdesk and support ticketing system for managing customer service inquiries. GDPR Transfer Mechanism: Standard Contractual Clauses
Envestnet envestnet.com Zendesk handles service requests, manages client interactions, and supports operational workflows across teams. As a subprocessor, Zendesk handles Personal Data and is subject to contractual privacy governance measures.
Envoy Global envoyglobal.com Customer support
eOne Solutions eonesolutions.com Ticketing system
Epignosis epignosishq.com Support
etailinsights etailinsights.com Customer and product support
Ethena goethena.com User support ticketing and live chat system
Everlaw everlaw.com (only applicable where Customer chooses to attach or upload Customer Data during support communications); Cloud-based Customer Support
Expel expel.com Ticketing and support
Experian experian.com Customer Support ticketing system used to handle incoming emails, tickets raised via web widget, live chat and phone calls.; Sub-processor
Expertly expertly.com
Extensis extensis.com
EZO ezo.io Help Desk
FareHarbor fareharbor.com We may use Zendesk as a customer support platform to provide customer-initiated support.We may use Zendesk as a customer support platform to provide customer-initiated support.
Fast Thinking fast-thinking.co.uk Customer support
Fastmail fastmail.com Support services
Figma figma.com Customer service and technical support
Figure figure.com
Filestack filestack.com ● Business contact information; ● Customer Support
Filevine filevine.com Support services
Fireblocks fireblocks.com We use Zendesk as part of our customer support and ticketing system.
FlowEQ floweq.com Knowledge Base
Flywire flywire.com Customer support software
Formative formative.com Support Ticketing System
Forsta forsta.com Technical Support Contact
Fountain fountain.com Receive, manage and resolve customer support tickets
FreedomPay freedompay.com Cloud-based customer support platform
Fullstory fullstory.com Customer service platform that supports customer interactions e.g. via email
Fundraise Up fundraiseup.com Help desk and support ticketing
GaggleAMP gaggleamp.com Our customer success team uses this to log and track support requests
Gainsight Software gainsight.com Customer Service Software
Gallup gallup.com Platform supporting Gallup client, customer support - non-European region; Platform supporting Gallup client, customer support -- European region
GAN Integrity ganintegrity.com Customer support; Customer support portal
GitGuardian gitguardian.com Customer Support Platform
GitHub github.com Customer support ticketing system
GitLab gitlab.com Support Services Portal
GiveCampus givecampus.com Customer service tool
Glean glean.com Customer Support Portal
GoCanvas gocanvas.com Customer Support Management / Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications.
GoCardless gocardless.com Support
Greenhouse greenhouse.com Customer support ticketing system
Haiilo haiilo.com SaaS Servicedesk Ticket System; Zendesk Inc. functions as a subprocessor, providing a SaaS servicedesk and ticketing system.
Handshake joinhandshake.com Help desk solution for support
Happeo happeo.com Management of customer support tickets; __Applicable Transfer Mechanism:__ N/A
Harness.io harness.io -- Customer Support and Engagement -- Customer Support
Harvest getharvest.com Customer Communications
Hasura hasura.io
Heap heap.io Provides a customer service platform
Hevo Data hevodata.com Customer Service
Hexnode hexnode.com Zendesk Support, their customer service platform has made it easy to track, prioritize and solve customer support tickets. Customer queries in the form of Help Center requests, emails, chat, and social media messages can be set to automatically create support tickets.
Heymarket heymarket.com
Hibob hibob.com
Higher Logic higherlogic.com Customer Support
Highwire highwire.com Customer support platform
HireVue hirevue.com Customer Support tool.
Horizon3.ai horizon3.ai Customer Support Services; Provides customer support services via Customer Chat, Support Ticketing System, and Knowledge Base Platform
Hotjar hotjar.com Customer support and ticketing services
HowToo howtoo.co Australia - customer support helpdesk
Hoxhunt hoxhunt.com Customer support service provider
Hugging Face huggingface.co Support platform
Humanforce humanforce.com - Processing Purpose: Customer Support and help desk system - Type of Data: Personal data is often shared to diagnose and troubleshoot software bugs. It can include any PII and discussions of activities within the platforms. - Processing duration: For the duration of the agreement, unless otherwise mutually agreed. - Modules Applicable: WFM, HR, Talent, Benefits.; Customer Support and help desk
HYCU hycu.com Customer support
HYPR hypr.com
Iconik iconik.io Zendesk is used to provide
Identitii identitii.com Customer Service
Immersive Labs immersivelabs.com Customer service
Imperva imperva.com Customer support management services
Imply imply.io Customer support requests
inFeedo AI infeedo.ai
Influ2 influ2.com Customer Support Tool; Provision of a cloud-based customer support and service management platform used to receive, organize, track, manage and resolve customer support requests and related communications.
InRule inrule.com - Applicable Services: InRule Decision Platform. - Data Processing: Manage incoming support requests from customers.; Customer Support Ticket Management
insightsoftware insightsoftware.com Customer support platform
Intapp intapp.com Support Ticketing Platform
Integrate integrate.com Support ticketing platform
Intralinks intralinks.com
ipapi ipapi.com Support team ticketing service
Jasper AI jasper.ai Support
Jatheon jatheon.com Customer support, ticketing, and helpdesk software
JDXpert jdxpert.com Customer support / help desk ticketing
JobAdder jobadder.com Customer support helpdesk
Juniper Square junipersquare.com
JWX jwx.com Customer support
Kahoot! kahoot.com Customer support ticket system.
Kallidus kallidus.com Customer support functions and knowledgebase
Keka keka.com Customer support and ticketing platform used to manage support requests and customer communications.
Kentik kentik.com - Product troubleshooting; Support ticketing
Klaviyo klaviyo.com Customer Success and Support Services
Klaxoon by Wrike klaxoon.com Email communications and support ticketing system
Klevu klevu.com Used for interacting with customers to deal with technical and non-technical issues.
Knorex knorex.com Customer support platform
Knowde knowde.com Customer Service Management
Kobalt.io kobalt.io Customer support; ITSM system of record (tickets)
Kolide kolide.com Customer communications for support requests
Komodo Health komodohealth.com Cloud-based customer services and support technology and services
Krisp krisp.ai Support ticketing process; Zendesk is a customer service and engagement platform that helps businesses manage customer support interactions efficiently. It provides tools and solutions to streamline communication, improve customer satisfaction, and optimize support operations.
KrispCall krispcall.com
Kudoboard kudoboard.com for customer support [Headquartered at 1019 Market Street San Francisco, CA 94103]
Kudos® kudos.com Help desk and customer service
Kyckr kyckr.com Customer Service
Lakeside Software lakesidesoftware.com Customer facing ticketing system for bug tracking.
Landbot landbot.io Customer service quality management platform to assess and improve support quality, including evaluation of support conversations. *Support conversation transcripts, customer contact details (name, email, company name), user feedback, and related metadata.*; Customer support
Lattice lattice.com Customer Support
LeadIQ leadiq.com Customer Service
LearnUpon learnupon.com Ticketing service for inbound application customer support
Level Access levelaccess.com Customer service automation; Customer support ticketing system
- LexisNexis lexisnexis.com
- LinkedIn linkedin.com Customer support - hosted documentation
Linus Health linushealth.com Customer support
Lob.com lob.com Customer Support
Looker looker.com Support ticket management and chat.; This subprocessor is inactive, and is included here only for historical purposes.
Loopio loopio.com User support software
Lucid Software lucid.co Customer support
LumApps lumapps.com Zendesk provides a ticketing tool for the support services
Lumify Work lumifywork.com Helpdesk and support
Lupl lupl.com Support
MacStadium macstadium.com Customer Service & Support Platform
Mailchimp mailchimp.com To provide online chat and email support to our customers.
Maileroo maileroo.com Customer support ticketing system and helpdesk software
Mailgun mailgun.com Customer support; platform
Malbek malbek.io Customer Support; Ticketing Support.
Malwarebytes malwarebytes.org Customer Support
Management Controls managementcontrols.com Zendesk is a platform for managing customer support and IT service requests, helping teams track, resolve, and improve customer interactions efficiently
MangoApps mangoapps.com Ticket Notifications (optional)
Mapbox mapbox.com Service provider of customer support tools
Marketplacer marketplacer.com Customer support.
Mattermost mattermost.com Cloud-based Customer Support Services
Maxio maxio.com Customer Support
Medallia medallia.com Provides mobile SDK message routing and delivery services.
Mediafly mediafly.com Customer Support & Documentation
memoQ memoq.com Customer Service
Metadata metadata.io Customer Support Platform
Miro miro.com Customer Support Tickets
Mobile Testing | Kobiton kobiton.com
Modern Treasury moderntreasury.com
Moogsoft moogsoft.com
Moqups moqups.com Customer Support
mParticle mparticle.com
MSPbots mspbots.ai Ticketing Platform; To keep track of customer service and support requests.
NanoNets nanonets.com Customer support services
Narvar narvar.com
Neon One neonone.com Support Ticket Management
Neostella neostella.com Customer support and ticketing
Netenrich netenrich.com Zendesk product for documentation and customer support
NeuroFlow neuroflow.com Zendesk is NeuroFlow’s ticketing system and knowledge base for client and end user support. Zendesk has access to the email addresses and email content of clients and users who utilize our support functionality.
New Black newblack.io Customer Service
Newsela newsela.com Support Ticketing System
ngrok ngrok.com Customer Support
Noom noom.com Used for direct conversations with customers and agentic resolutions. Data elements: email address, phone number, message content, sponsor (if applicable), IP address, location, purchased products, device type, application version, promotional codes applied.
nylas nylas.com Customer Support
O.C. Tanner octanner.com Customer experience technology services
oapps oapps.io
OneRange onerange.co
OpenMetal IaaS openmetal.io Facilitate help requests
OpenRouter openrouter.ai Customer Support
OpenSesame opensesame.com Support/Ticketing
OptiSigns optisigns.com Issue Management
Optro optro.ai Customer support and ticketing platform
Ory ory.com Customer support and ticketing (until 31.10.2026); Ticket Management for Customers (until 31.10.2026)
Otter Meeting Agent otter.ai Cloud-based customer support services. Personal data may be contained in the customer support tickets.
OutSystems outsystems.com Management of support tickets -Helpdesk software for customer support
OverOps overops.com -- Customer Support and Engagement -- Customer Support
Oyster HR oysterhr.com Helpdesk Ticketing and People Partner Services Communications
Panintelligence panintelligence.com Zendesk s used by Panintelligence's customers for logging and tracking of service requests and incidents.
ParcelPanel parcelpanel.com Customer Communication & Marketing Platform
ParentSquare parentsquare.com Customer data used to collect and respond to customer support inquiries.; Technical Support
Parsec parsecgaming.com Contacting customer support from the application
PartnerStack partnerstack.com Support Service Desk
People Data Labs peopledatalabs.com HR/Ops ticketing system
Perk perk.com Multi-channel customer support tool; Perk Travel | Perk Spend
Personify Health personifyhealth.com
PhoneBurner phoneburner.com
Picsart picsart.io Customer service platform
PingCAP (US) pingcap.com If you issue any support tickets to us and include your CSA Personal Data in the support tickets, your CSA Personal Data will be processed by Zendesk.
Planet planet.com
PlanetScale planetscale.com Cloud-based Customer Support
Planon planonsoftware.com Support Services
Plivo plivo.com Customer Support and Troubleshooting
Plotly plotly.com Customer Support
Pluralsight pluralsight.com Support Management Tool
Posit posit.co Customer support
Prezi prezi.com Customer Management
Proctorio proctorio.com Helpdesk and support
Prodigy Education prodigygame.com Customer Service
Productlane productlane.com Zendesk migration: tickets, users, and help center content read from the workspace's own Zendesk account
Proposify proposify.com Customer Support Portal
Pushwoosh pushwoosh.com
QorusDocs qorusdocs.com
Quartzy quartzy.com
Quickwork quickwork.co For capturing all Support queries
Quo quo.com Customer Support Management platform; Customer support
Qwil Messenger qwilmessenger.com Provide services in relation with the processing of customer support data
RadiusXR radiusxr.com Helpdesk Software
Ramp ramp.com Help desk ticketing system
Read AI read.ai Customer Support; Email addresses; Crash reporting
Recurly recurly.com Customer Service Portal
Reddit redditinc.com Business support, CRM data
Redis redis.io Cloud and basic support services provider (such as ticketing)
Redpanda redpanda.com Customer Technical Support
Redwood Software redwood.com Service support
Relay Commerce relaycommerce.io
remove.bg remove.bg Customer Support
replit replit.com
Repsly repsly.com Customer Service CRM
Respondus web.respondus.com Customer Support
revenue.io revenue.io Customer support ticketing and helpdesk services
Revizto revizto.com Customer support; Data Type: Emails, names
Rokt rokt.com
Runa runa.io Customer support platform
SambaNova sambanova.ai Customer Service
Sardine sardine.ai Customer support
Scale AI scale.com Customer Success Tools
Scaleflex scaleflex.com Scaleflex partners with Zendesk to efficiently manage and streamline its customer support operations.; Support Ticketing System provider
Scalyr scalyr.com Platform and services for support ticket management
SciSure scisure.com Customer support
Scoro scoro.com Processing client support requests
Screencastify screencastify.com Customer Support; Customer support ticket management
SearchStax searchstax.com Customer Account Administration and Support
SecurityScorecard securityscorecard.com Customer service and technical support
Sendoso sendoso.com Customer Ticketing System
SendSafely explore.sendsafely.com Customer Relationship Management Platform (CRM); Customer Support & Ticketing
SentinelOne sentinelone.com Platform and services for support ticket management
Seventh Sense theseventhsense.com Customer support ticketing
SheerID sheerid.com Cloud-based customer support/ticketing application services
ShipStation Global shipstationglobal.com Customer Support Services
Shortcut shortcut.com Customer Support
SightCall sightcall.com Support Ticketing System
Sigma sigmacomputing.com Support Request Ticketing
Simpli.fi simpli.fi
Sinch sinch.com Customer support; platform
SingleStore singlestore.com Customer support portal; SingleStore offers a customer support portal for customer issue tracking
Sitoo sitoo.com Customer Support; Zendesk provided a SaaS support matter management software used by Sitoo replaced by Salesforce. Zendesk contains historical data customer support related data until the migration to Salesforce has been completed and verified. The Controller's data in respect of support matters will be recorded and stored by the Zendesk software.
Skillable skillable.com Customer Service; End user PII
Skio skio.com Customer service and support
Skyflow skyflow.com
SmartRecruiters smartrecruiters.com Used to power the sending and receiving of messages from the SmartPal platform to users and applicants.
SMTP2GO smtp2go.com Customer Support
SolarWinds solarwinds.com Customer Support
Solo.io solo.io Customer support; Zendesk is a cloud helpdesk software provider. It is compliant with SOC 2/3, ISO 27001. Solo uses Zendesk to accept customer support tickets, manage and automate the technical support services.
SOPHOS sophos.com Technical support helpdesk
SOVRA sovra.com
Spark Hire sparkhire.com
Speechmatics speechmatics.com Ticket management solution
Spekit spekit.com Customer support ticketing
Splashtop splashtop.com
Split.io split.io -- Customer Support and Engagement -- Customer Support
SquaredUp squaredup.com Support
StackGen stackgen.com Customer support ticketing, and help desk
Staffbase staffbase.com This subprocessor is applicable to: Employee App & Front Door Intranet, New SB Email, and Email Classic. Zendesk provides a platform to manage customer support requests. In gene...
StarRez starrez.com Customer service and engagement platform for support operations.; Customer support platform
Statuspage statuspage.io Customer service and technical support
Stellar Cyber stellarcyber.ai
Storyblok storyblok.com
Stova stova.io Client Support Tickets
StreamShark streamshark.io Customer support
StreamYard streamyard.com Customer Support
Striim striim.com Zendesk provides help desk support software that enables Striim to provide support services to Striim customers.
Subscribe Pro subscribepro.com Support Ticket System
Superblocks superblocks.com Customer Support
Swivl swivl.com Customer Support
Synadia synadia.com Customer Support Portal
Syniti syniti.com Customer Support Platform
TalentLMS talentlms.com Support
Talogy talogy.com Ticket tracking system; Ticketing tracking system
Teleport goteleport.com Customer Support
Telnyx telnyx.com Management of customer support tickets and communications; personal data processed could include names, email addresses, phone numbers, and content of support communications.
Templafy templafy.com Customer support platform
Termius termius.com Cloud service for support tickets and help center. Available on support.termius.com
Termly termly.io Customer support platform
Thinkific thinkific.com Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues
ThinkLP thinklp.com Client support management
Thought Industries thoughtindustries.com Customer Support, Ticketing, Engagement Software
ThoughtExchange thoughtexchange.com Customer Support
Threekit threekit.com Support and ticket management platform
ThriveSparrow thrivesparrow.com CRM; Internal cloud based customer support tool which is used to keep our customer contact details and communications up to date as part of the provision of our services.
TiDB tidb.io If you issue any support tickets to us and include your CSA Personal Data in the support tickets, your CSA Personal Data will be processed by Zendesk.
Tines tines.com Customer support and ticketing
Todoist todoist.com Customer Support; Data elements: User profile identifiers, support communications
Torq Technologies torq.io Customer support ticketing
Totango totango.com Cloud-based Customer Support Services
TradeCentric tradecentric.com
Tray.ai tray.ai Customer support - Data from customer workflows may be processed whilst workflows are debugged with or on behalf of the customer
True Anthem trueanthem.com Provide services in relation with the processing of customer support for Service
Tulip tulip.com Support ticketing
TUNE tune.com Customer Service
Tungsten Automation tungstenautomation.com Customer Support; Tungsten Service(s): Printix
Twingate twingate.com Customer communications system
Typeform typeform.com (Optional processing)\ Response Data\ Customer Data; Customer Support
Uberflip uberflip.com Customer support Management system. Used for managing service issues reported by customers.
Udemy udemy.com User support ticketing and live chat system
UltraDNS ultradns.com Manage customer support tickets
Unbabel unbabel.com Integration manager
Unbounce unbounce.com
Unleash getunleash.io Customer requests and contact data for Support purpose.
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ComplianceCSV of Zendesk's compliance · Atom feed of Zendesk's compliance
FedRAMP Marketplace
| Offering | Status | Impact | Agencies | Since |
|---|---|---|---|---|
| Zendesk Customer Support and Help Desk Platform | Authorized | LI-SaaS | 5 |
FedRAMP status from the FedRAMP Marketplace (evidence)
Incidents reported by Zendesk's subprocessorsCSV of incidents reported by vendors Zendesk lists · Atom feed of incidents reported by vendors Zendesk lists
428 reported incidents in the last 30 days, by 16 of the vendors Zendesk lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Zendesk was involved.
And 403 more. All of them: CSV · Who is around them.
ChangesCSV of Zendesk's changes · Atom feed of Zendesk's changes
See the list as we read it on any date: Time machine
- Changed registry listing: fedramp:FR1821856903 evidence: registry listing: fedramp:FR1821856903
- Changed registry listing: fedramp:FR1821856903 evidence: registry listing: fedramp:FR1821856903
- Changed registry listing: fedramp:FR1821856903 evidence: registry listing: fedramp:FR1821856903
Rating badge for Zendesk's site
It updates with the rating.
<a href="https://thirdpartyindex.com/vendors/zendesk"><img src="https://thirdpartyindex.com/badge/zendesk.svg" alt="Zendesk transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/zendesk)